Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,984 Reviews)
Rating breakdown 13,984 reviews
5 Stars
9,568
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Janet
from Daytona Beach, FL
Expertise:Intermediate
Verified Purchase:Yes
I absolutely adore the Galaxy Buds3 Pro. The quality is immaculate, and volume is never an issue when listening to music. The sound is immersive and realistic, and the functionality is straightforward.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Schayward
from Wi
Expertise:Intermediate
Verified Purchase:Yes
Clear top on the case is dumb and personally dislike the stems alot
I would recommend this to a friend!
Features
4
Performance
3
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good enough, I bought a second pair!
on September 21, 2024
Posted by: Md Jedi
Expertise:Expert
Coming from the Bud pro original, these are a great improvement. I might have gotten lucky with mine as I have not seen the issues that others encounter. I actually bought two pairs and they both work well. My wife would always complain with the originals that she could hear background noise but with these, she said are perfect. I wear one pair about 6 hours in a day, battery life is good bit keep in mind that noise cancel or ambient will shorten battery life but still better than the first edition. I agree with someone that mentioned the awkwardness of putting them in the case but I can live with that. I can only speak for me that I have no issues with either pair which were purchased a month apart. No regrets here!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Elton Prater
from Lubbock, TX
Expertise:Intermediate
Verified Purchase:Yes
I got them as soon as they were re-released. Sound Quality is very good, but I am not impressed by the fit. I did try all the different tips. Definitely prefered my Buds2. Battery life seems to be a fair amount shorter than my old ones. Also I have a Galaxy Book 4 360, and have issues with the bluetooth link audio sometimes becoming garbled. I Think is is more an issues with the laptop, as it doesn't happen with my Fold 6.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Elton Prater, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We would love to help you troubleshoot any experience you are having with your earbuds that are causing frustration or interruption to your usage. For the fit of your earbuds, we have provided a link to an article to help you with the placement, and recommend doing a fit test with your earbuds connected to the Samsung Wearables App. For the battery, we have provided a link to another article to help you with the different battery settings and features. We have also provided links to help you with the Bluetooth connection of your earbuds for seamless uninterrupted connection,. We have lastly shared a link to the Samsung Support Team if these experiences continue or you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: ABakes
from Denver Colorado
Expertise:Expert
Verified Purchase:Yes
These are the best fitting Samsung earbuds, out of the box. Great improved sound quality. I love the voice commands.
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Minh
Verified Purchase:Yes
Flawless trade from my Samsung Galaxy Bud Pro for Bud Pro 3
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the price
on September 22, 2024
Posted by: Eli55
from Connecticut
Expertise:Intermediate
I'd say we've all been swindled with the price. Fitment and touch controls are not as good as the Buds2 Pros. The active noise canceling is lacking as well as certain noises make the headphones crackle and pop. Examples of this being gym environment, any wind, and or loud vehicles. After about 2 weeks of use I already have to seat my right earbud firmly in the case or it will not charge. If you're on the fence the Buds2 Pros are a much better product.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Eli55, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the audio quality and fit of your earbuds are to you during usage every day. We have provided a link to an article to help you with the fit of your earbuds, and another for the audio quality. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if these experience continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ronnie L
from Casa Grande, AZ
Verified Purchase:Yes
So far the Galaxy buds pro 3 are the best earbuds I have had. Much improved over the Galaxy buds pro 2 I had before. I am really liking them. Thank you 👍 😀
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US