Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,984 Reviews)
Rating breakdown 13,984 reviews
5 Stars
9,568
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: PATRIOT
from St.Louis Mo
Expertise:Intermediate
Verified Purchase:Yes
Prefer the buds pro 2 design the pro 3 performance is good but gets snagged too much making them fall out.
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Posted by: James H
from Augusta, GA
Expertise:Expert
Verified Purchase:Yes
Nice design ut im not blown away. They dont fit too well. I like the Bud Lives better.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there James H, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important the ideal fit of your earbuds is to you every day during usage. We would love to help you with the fit of your earbuds, and have provided a link to an article to help you with the placement of your earbuds, and another to a video to change the ear tips of your buds for the best fit for you. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Charlie Sluggsworth
Expertise:Intermediate
Verified Purchase:Yes
Not as comfortable as the buds 2 pro.
Active noise canceling is not very good.
Active noise canceling is not very good.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
4
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Charlies Sluggsworth, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how vital the comfort of your earbuds are to your continued usage and prolonged wear. We have provided a link to an article to help you with the placement of your earbuds, and another link to a video to help you change the ear tips for the ideal size for your ears. We have also shared a link to an article to help you with the ANC setting. We have lastly provided a link to the Samsung Support Team for additional assistance if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mike Q
from 34420
Expertise:Intermediate
Verified Purchase:Yes
💓love these earbuds. Much better than the non-pro version.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dale Moultry
from Charlotte NC
Expertise:Expert
Verified Purchase:Yes
Very good i think you get 5 hours not 6 of usage and when putting the in my ear there is some feedback initially (sometimes). Sound quality is very good, noise canceling is top notch, also ambient sound works very well. Action buttons are well placed and work well. I would recommend 🖖🏾
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Gman
from Ma
Expertise:Expert
Verified Purchase:Yes
Only used them a couple of times. Love them so far
Written by a customer while visiting Samsung US
Posted by: Mksk
from GA
Expertise:Expert
Verified Purchase:Yes
Rubber is always not good with earbuds also the ambient feature is so annoying it keep froze and you cant hear what next to you
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Mksk, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important the ambient sound feature is for your awareness of your surroundings. We have provided a link to an article to help you with this feature, and another to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Use Ambient sound on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078084/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Ambient sound on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078084/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Denver, Colorado
Expertise:Intermediate
Verified Purchase:Yes
These are my favorite earbuds I have ever tried so far. I think the blades design is a nice touch as well. UHQ sounds really good with Tidal and using USB Audio player pro to bypass android audio. I still think dynamic might be the best eq as well, but I appreciate giving us a custom eq option. Maybe we could get 2 custom present options with a firmware update in a year or so? Either way, thanks everyone! I love these
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US