Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Skadosh
Verified Purchase:Yes
Super comfortable and noise cancelation is amazing. I would love to have more control in a widget
Features
5
Written by a customer while visiting Samsung US
Posted by: Lorrie
from Chicago
Expertise:Expert
Verified Purchase:Yes
Piercing feedback sound when putting them in. Left bud doesn't charge most of the time.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there Lorrie, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have a device that is not meeting your expectations. We recommend ensuring you are not covering the microphone when putting your earbuds in to avoid the feedback you mention experiencing. This is caused most often when you are using the ANC feature with your earbuds. We have also provided links to articles to help you troubleshoot the audio quality, and to the Samsung Support Team to offer additional assistance if this experience continues. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jimmy B
from South Carolina
Verified Purchase:Yes
The sound of the Buds 3 Pro is excellent. ANC is the best Samsung has ever made. The fit is perfect without any fatigue. There is a small feedback when there is silence but it not enough for me not to recommend these buds.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Phillip Z
from San Antonio, TX
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is great. Ear tips are inconsistent to switch out and will result in tearing.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Tony
from USA
Expertise:Expert
Verified Purchase:Yes
loving these new headphones. been wearing to them to the gym everyday
Written by a customer while visiting Samsung US
Customer Rating
5
The best
on September 18, 2024
Posted by: Lovthese
Amazing 1 love them incredible sound experience Thanks all at samsung peace.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Symsoul
from Vancouver, WA
Expertise:Intermediate
Verified Purchase:Yes
Great sounding earbuds with a familiar form (ahem) to improve use. While I miss the previous generation's great fit, these are a noticeable step up in almost every way.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Much better than the previous version. No "cut-outs," good sound
I would recommend this to a friend!
Written by a customer while visiting Samsung US