Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Elizabeth
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
They work wonderfully. Just the left bud doesn't light up much and the extra ear tips are helpful but they still fall out. I need to go online for foam tips. They charge up quickly, last a long time and pair perfectly. I love I can charge them on my phone. The style and quality is great. My ear must be too small. I already recommended them to friends and family. Keep up the good work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great performance. I prefer the former design.
on September 17, 2024
Posted by: Anonymous
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
I love the sound from these ear buds. However I don't like the fit. I prefer the style of the Buds Pro and the Buds2 Pro. These models stay in my ears better, especially when exercising. The stem that extends from the Buds3 Pro causes the earbuds to push out with facial movements (particularly with the jaws). I also think that the styles of the Buds Pro and Buds2 Pro look better in the ears and are more discreet, so they look good no matter what you're doing and wearing.
I love the voice controls that come with the Buds3 Pro.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Vad Mik
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
don't stay in your ears well, replacement earbuds don't fit either
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there Vad Mik, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand thevalue of the ideal fit for a range of activities every day of your life. We would love to help you troubleshoot this fit at your convenience. We have provided a link to an article to help you with the placement, and recommend doing a fit test with your earbuds when connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have additional questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Steve
from Washington DC
Expertise:Expert
Verified Purchase:Yes
Earbuds sound great. The microphone noise cancelling works well as whomever I am talking to does not hear much background noise. I di wish these type of ear buds would truly connect to more than one device at a time. When I get a call I should be able to click over on the buds not have to go to the settings on the other phone and select the buds.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kenneth
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
It takes time getting used to the gesture features.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Franceska
Verified Purchase:Yes
The design is nice but it doesn't stay charging for long
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there Franceska, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the lasting battery life of your earbuds is to you every day. Without knowing how long you are able to listen to your earbuds on a single charge, we have provided a link to an article to help you with the battery of your earbuds. We also recommend exploring the option of using the Ambient Sound setting that will prolong the battery life over the ANC setting. We have lastly shared a link to the Samsung Support Team if you believe your earbuds are not operating as intended or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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Written by a customer while visiting Samsung US
Posted by: HaSt
from Florida
Expertise:Expert
Verified Purchase:Yes
As a long term user of Samsung's various earbuds, I was looking forward to the Buds 3 Pro. I have the Buds Pro 2 and the Buds Live and they have both performed very well, with the Buds Live being the most comfortable, but not always good for phone calls. The Buds Pro 3 have so far been the best of both worlds: being comfortable for long periods and sounding great with music, while also being excellent during phone calls. The battery life has also been excellent. The controls are great, with the ability to slide on the extensions to change the volume. Overall, another great earbud option from Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: LMontano
from Margate, FL
Expertise:Intermediate
Verified Purchase:Yes
I love them, the sound is great, and i got a great price on trade-in. I'm struggling a bit with the ear tips, and to keep the earbuds in my ears when I'm sweating, getting used to the new design, besides that, they are great!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US