Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Clemore
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
These earbuds are among the finest I have had the pleasure of using. My primary concern with earbuds has always been their inadequate fit. However, I am delighted to report that these earbuds address this issue magnificently, providing an exceptional fit. The controls are user-friendly, and the overall design is aesthetically pleasing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dustin Allison
Expertise:Intermediate
Verified Purchase:Yes
I love my galaxy buds 3 pro! The full sound stage is excellent and the fit is good in my ears. The battery life is excellent on the buds and the charging case is able to recharge the buds to 100% really quickly which is nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Case or Bud Fails To Charge
on September 16, 2024
Posted by: Anonymous
from Los Angeles
Expertise:Intermediate
I’ve owned these earbuds for less than a month, and I’m already experiencing issues with the right earbud, which occasionally fails to charge. This is incredibly frustrating, especially when you leave them to charge, only to find one side completely dead when you're ready to use them. This isn't the first time I’ve encountered a quality issue with a Samsung product. Previously, I had a problem with the Galaxy Book 3 360 Pro, where the glass cracked during normal use with no physical damage. I had intended to trade it in, but the damage occurred unexpectedly. Now, I’m facing similar disappointment with these earbuds.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
3
Response from Samsung USBy Social Commerce, September 18, 2024
Hello Benji2Flores, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how important the battery and reliable charging of your earbuds are to you every day. We have provided a link to the Samsung Support Team and warranty information to help you troubleshoot this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
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Samsung Warranty
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Written by a customer while visiting Samsung US
Posted by: Bob713
from Southern California
Expertise:Expert
Verified Purchase:Yes
Enjoyed the sound on my first listen. Gave them my big test while I listened to my football game on Sunday while mowing the lawn. The sound of the game did much better than my team.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Prasad
Verified Purchase:Yes
Excellent product , great boos cancellation , recommended product
Written by a customer while visiting Samsung US
Customer Rating
5
Loved 🥰
on September 17, 2024
Posted by: Steven kalou
from New Jersey
Expertise:Expert
Loved loved loved loved loved. 🥰 Loved loved loved loved loved. 🥰
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Roco
Expertise:Intermediate
Verified Purchase:Yes
I don't like the blades design, many mistakes touching them.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 18, 2024
Hi Roco, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand the new design of these earbuds can take some time to adjust to the new motion and ways to use this device. We have provided alink to the full device manual and to the Samsung Support Team to offer assistance with aligning the features and settings to your needs. The Samsung Support Team can help walk you through any steps necessary or troubleshoot any frustration you are experiencing. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Will
from New York
Expertise:Intermediate
Verified Purchase:Yes
They sound really crisp and clear, the fit is very comfortable and battery life is really good, didnt really need to worry about it dying on me during a workout
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US