Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: coachred
from Visalia, CA
Expertise:Intermediate
Verified Purchase:Yes
Best fit yet. Intuitive controls, both by touch and voice. Great sound quality and features. I really like these buds a lot.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: MsCScott
from Dallas Fort Worth, Texas
Expertise:Expert
Verified Purchase:Yes
I love the look and design of the buds themselves, the case and the new features. They stay in my ears better than the previous model and that's the most important reason for the 5 star rating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Far better than the Buds2 Pro
on September 13, 2024
Posted by: Jimmmmm
Expertise:Expert
1. The fit and comfort of the Buds3 is much better than the Buds2. Moving the bulk of the charging, touch control, and microphone hardware to the stem improves the fit dramatically. You can also easily lay down on your side while wearing the Buds3 where-as the older version's buds protruded too far and put pressure on the skull.
2. Moving the touch control to the stems and introducing two-finger controls makes accidental inputs far less likely. On the Buds2, you could easily brush against the single touch pad on the bud and start/stop media but on the Buds3 you have to put both your index finger and the thumb on the stem and press with your thumb.
2a. I've seen some criticism about the touch controls being hard to use but it just comes down to muscle memory. Press or swipe with thumb while bracing with the index finger on the direct opposite side of the stem. The only way you can have it fall out while using the controls is if the fit is bad or you're putting the index finger on the wrong surface. You can put both fingers on the triangle portion and it will register but... why?
3. The audio quality is a different level than the Buds2 Pro, personally. Maybe with the large bulk of the earbuds, the Buds2 Pro didn't fit all that well but the Samsung app said the fit was fine, but if you thought the Buds2 Pro was too tinny these Buds3 Pro should fix that. The bass extension is very satisfactory with full mid-range out of the box.
3a. The earbuds come with a 9-band equalizer with 20 steps per band to tune to how you see fit.
4. The ANC quality is also massively improved over the Buds2 Pro. The Buds2 Pro would barely reduce mid range sounds like AC fans but on the Buds3 Pro they are inaudible. Overall the Buds3 Pro ANC is on par with high-end full-size headphone ANC if not better.
5. Gaming mode appears to work well to reduce latency. If Samsung introduces a SSC codec dongle for the PC, I would use it for gaming. Come on Sammy, do it.
6. I'm getting about ~6 hours per charge on the buds which is about as advertised.
7. Don't use the official case protector, it's a trap!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Peteoscar
from New Jersey
Expertise:Beginner
Verified Purchase:Yes
Very good the sound is amazing, i recommend 💯 easy to used
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Who cares
from Ct
Expertise:Expert
Verified Purchase:Yes
I work in a noisy environment and I think the noise cancelation was better on the last pair. These seem to struggle at times like they don't know what to do. The fit is much better with this design. The light is cool.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, September 17, 2024
Hi there, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the immersive experience of your music is during your day and we would love to help you with this experience. We have provided a link to an article to help you with the ANC setting. We have also shared a link to the full device manual to help you understand the settings and best align them to your needs and preferences. We have lastly shared a link to the Samsung Support Team to offer assistance if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
you can volume up and down is really I was missed.
on September 13, 2024
Posted by: Galaxyfan
from Clayton,NC
Verified Purchase:Yes
sound is clear..
design is little strange but looks cool enough for me.
I like most of all is Volume control is on buds. I missed that option for long time. I hope Samsung is keep this Function.
design is little strange but looks cool enough for me.
I like most of all is Volume control is on buds. I missed that option for long time. I hope Samsung is keep this Function.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING!!!
on September 13, 2024
Posted by: MrsOno
from Los Angeles, CA
Expertise:Intermediate
Previously, I have been using the Galaxy Live Buds. They always hurt my ears so I rarely used them. The Galaxy Buds3 Pro are AMAZING!!! They are so comfortable. The automatic switch of noise cancellation is a game changer. When I play music, I feel like Im at my own personal concert. Very pleased with my new buds! :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Brent
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
First pair of Buds and I must say the sound is awesome!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US