Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Buds 3 Pro
Expertise:Expert
Verified Purchase:Yes
I really like these. They are very comfortable and the sound quality is very good.
Written by a customer while visiting Samsung US
Posted by: Chris
from Napanoch, NY
Expertise:Intermediate
Verified Purchase:Yes
Loving them. Best sound and most comfortable buds yet. Love the new features and a cool design. I've had every Galaxy Bud, these are my favorite.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rafael
from Florida
Verified Purchase:Yes
Although the sound is incredible, the new touch controls are awkward and challenging to manage. I can't keep them in my ears without adjusting them regularly.
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 17, 2024
Hi Rafael, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand that the change from tap settings to pinch settings can take some adjustment in the new motion for our customers. We have provided a link to the full device manual to help you with all of the settings and help ensure you have the best experience possible. We have also shared a link to an article to help you with the fit of your earbuds for a secure fit. We also recommend performing a fit test to get any recommendations to get that secure fit you are seeking. We have lastly shared a link to the Samsung Support Team to offer additional assistance if you are continuing to experience frustrations or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Knight Up
from Orange County California
Expertise:Intermediate
Verified Purchase:Yes
I'm enjoying these headphones tremendously. Sound quality is out of this world and highly customizable. The blades are one of the best Feature around. It allow me to forward, go back and pause easily. The buds seemingly transferred from my galaxy tab to my phone without any delay or issues. I haven't tried all the features the buds has, however, so far I am well please. Great job Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chillinupnorth
Verified Purchase:Yes
Sound quality is good but I'm suprised they aren't louder.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Jason
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
Sleek and sharp appearance, really good sound! Definitely worth the wait.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound quality and ANC tech, plus Improved QC
on September 13, 2024
Posted by: KeyJ
from Cincinnati, OH
Expertise:Intermediate
Verified Purchase:Yes
Great noise cancelling and sound quality, also I think QC issue is resolved at least for my buds, no height difference or led light cut difference between L and R.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Pro: Great sound and ANC. Con: Ear pain and fit
on September 13, 2024
Posted by: MTTech
from Augusta, GA
Verified Purchase:Yes
Upgraded to the Buds3 Pro from the original Galaxy Buds. Sound quality is very good and enjoyable. Active noise cancelling is pretty good with these buds also. Main issue I have with these buds is that my ears become sore after wearing them for awhile. I've tried using the smaller ear tips which reduce the issue, but I can still feel the soreness. Using the large ear tips eliminated the soreness. However, the buds tend to slip out of my ear. Maybe my ears aren't shaped right for these buds. Unfortunately, I'll be returning these buds.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 16, 2024
Hi there MTTech, we appreciate you sharing your thoughts and experiences with your Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you and the comfort being such a crucial part of this experience. We have provided a link to an article to help you troubleshoot the comfortable fit of your earbuds, and recommend performing a fit test in addition to the steps you have previously taken. We have also provided a link to the Samsung Support Team if you are still experiencing this discomfort and would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US