Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,967 Reviews)
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Good Choice
on March 26, 2025
Posted by: Aasu4U
[This review was collected as part of a promotion.] Bud 3 pro has best sound quality and it support Auracast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost there
on March 26, 2025
Posted by: 18AlfaQV
[This review was collected as part of a promotion.] Good audio and great fitment. The first Samsung buds that I have used extensively. I have stopped using my airpods pro 2s and can't see myself going back. Audio is good and pairing is easy both android and it's devices.
Cons: battery life not as strong as the pros. Also there is a weird issue when you have anc and or transparency mode. I have found that a loud and quick noise it causes a pop on the bud. I've experienced it most with being at the register and cashier is interacting with the change is being jostled around.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
The earbuds don't say in your ear
on March 27, 2025
Posted by: Keachie
[This review was collected as part of a promotion.] The ebud don't says on your ears don't matter what size earpiece you put on it or the way you trun it in your ear
Value
2
Response from Samsung USBy R&R Team, March 27, 2025
We appreciate you sharing your experience with the Galaxy Buds3 Pro, Keachie! We appreciate your feedback and want to ensure you are maximizing the use of your buds. First, check the ear tips to confirm you have the right size for your ears. As you know, the Buds3 Pro comes with different-sized tips. A proper fit is crucial to avoid sound leaks and achieve optimal audio quality. If you haven't done so yet, please refer to our guide on changing the tips to find the best size. Once you have selected the right tips, ensure you are using them correctly by checking the directional marks on the earbuds, with an "L" for the left bud and an "R" for the right. Insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Adjust the angle slightly so that the microphone points toward your mouth for the best call quality. To verify your fit, use the earbud fit test in the Galaxy Wearable app, which will ensure you are receiving the best audio performance. We hope this information enhances your experience with the Galaxy Buds3 Pro! If you have any questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Really love it but
on March 29, 2025
Posted by: Shippo
[This review was collected as part of a promotion.] I love the sound and quality, I love how u can set it up for when u talk or someone around you talks the earbuds allow you to hear without taking them out. This helps me while I clean because the I can jam out while still able to hear my kids come up to me.
Only issue is they fall out occasionally I have to keep adjusting them.
Only issue is they fall out occasionally I have to keep adjusting them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Professional High Quality Sound
on April 1, 2025
Posted by: TMoney1924
[This review was collected as part of a promotion.] I use my Buds 3 Pro for phone calls while I'm working, music while working out, and even to interpret fellow co-workers that don't speak English like I do. The audio sound quality is top-notch! The seamless actions across apps make it super easy to multi-task and stay focused on whatever I've got going on! The lights on each bud even double as a little flashlight if your in total darkness!
Value
5
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for sharing your experience with the Galaxy Buds 3 Pro, TMoney! We’re thrilled to see that you find them so versatile, whether you're on phone calls, working out, or helping co-workers communicate. The enhanced audio quality is designed to provide an immersive experience, and it’s great to know it supports your multitasking needs effectively! The LED lights on the earbuds are indeed a thoughtful feature for those unexpected moments in the dark! Your feedback means a lot to us, and we’re committed to enhancing your listening experience even further. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Battery life
on April 1, 2025
Posted by: Soldier
Battery life is extremely poor length. Sound quality is good. But the overall purchase was for all day 8 hrs use during travel.
Response from Samsung USBy R&R Team, April 2, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Soldier. Your feedback is invaluable as we continue to make changes and improvements all around. The Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. To conserve battery power during travel, you can place the earbuds in the charging case when not in use and keep the case cover closed. Additionally, charging the earbuds in the case for just 10 minutes gives you up to 150 minutes of playtime, which can help during extended trips. Also, be sure to keep your device, as well as the buds themselves, up to date with the latest software. Your insights are valuable, and we're glad you’re enjoying the sound quality! Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Elliott P
from Crestview, FL
Expertise:Expert
Verified Purchase:Yes
They sound great and the features are wonderful, but they do not stay in the ears very well no matter what eat pieces I use
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, April 2, 2025
Hi Elliott! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro. We're happy to see that you love the sound of these buds, but we'd like to make sure you get the right fit. While the sound quality and features truly are exceptional, achieving the perfect fit is essential for the best experience. To help with that, we recommend running the Earbud Fit Test in the Galaxy Wearable app. It can assist you in finding the perfect fit for your ears, ensuring that the buds stay secure while you enjoy your favorite tunes. We're always here to help enhance your listening experience, so if you need any more help or tips, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jose
from California
Verified Purchase:Yes
I loved the headphones, I can be working making noise and receive calls and the other person only hears my voice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 19, 2025
Thank you for your review, Jose! It's great to hear from you! We're ecstatic to see that you love the Galaxy Buds3 Pro. It’s amazing to know that even while working in noisy environments, your calls remain crystal clear. Our advanced machine learning technology really does enhance call quality by analyzing ambient noise and focusing on your voice, making it feel like you’re right next to the person on the other end. We're glad you’re experiencing the smooth and reliable communication we aimed to deliver! Your feedback reassures us that we’re achieving our goal. If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US