Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Best buds ever
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Best buds ever. Very well designed, awesome sound effect, very comfortable to ware
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Debra
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
The sound is great. If your using both buds they do block out all other sounds. I am having problems keeping them in my ears.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: HGP USN
from San Jose, California
Expertise:Expert
Verified Purchase:Yes
Noise canceling is really great.
It's the best earbuds that Samsung has produced so far.
It's the best earbuds that Samsung has produced so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Qban
Verified Purchase:Yes
Nice and sturdy looks amazing price is great love em
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Alex
from Minnesota
Expertise:Expert
Verified Purchase:Yes
They are light and stay in my ears well, I love the noise canceling and adaptive setting. I have yet to have any issues with them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kong
Verified Purchase:Yes
such nice products.
I like it.
Should be made by genius.
I like it.
Should be made by genius.
Written by a customer while visiting Samsung US
Posted by: Deathscythe
from Miami Beach, FL
Expertise:Expert
Verified Purchase:Yes
Despite the great delay due to the problems presented of QC, my headphones arrived with defects, the lights do not present with the same intensity and the battery, lasts less than the Galaxy Buds 2 Pro, is totally disappointing this situation. I've been a Samsung user since before the Galaxy thought they existed and at this point seeing things like that, it's hard. The gestures of changing "next or previous" song are not intuitive at all, I'm trying to get used to it, but it's complicated. In short, all the improvements that the current Buds 3 Pro has are properly software, the hardware has many among which I include myself, without a very good opinion as we have been accustomed for 2 generations
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 16, 2024
Hello Deathscythe, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you everyday and we would love to help you ensure your earbuds function as intended. We have provided a link to the full device manual to help you with the blade light. We have also shared a lihnk to the Samsung Support Team of offer assistance with any features you believe are not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
I like them just fine but there are has issues
on September 12, 2024
Posted by: HLFT
from Washington DC
Expertise:Expert
Verified Purchase:Yes
I like it but the buds themselves dont feel premium. Pro 2 were so much better in that regard. Another star is lost because the removal of ear tips is very hard and you have a very high chance of damaging them. It just seems like Samsung did not test this product thoroughly.
I would recommend this to a friend!
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, September 16, 2024
Hey there HLFT, thank you for sharing your thoughts about your new Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you every day, and we are always happy to assist our customers with any frustrations they are experiencing and provide the best possible usage of your devices. We have provided a link to a video to help you change the ear tips without damage or difficulty. We have also provided links to the full device manual and the Samsung Support Team to help you best align the features and settings of your earbuds to your preferences. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US