Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: David
from Oregon
Expertise:Expert
Verified Purchase:Yes
These are the best earbuds I have ever had. I have had Galaxy Buds Pro version 1, NuraTrue Pros, Sennheiser True Wireless, and a pair of Beats. These have the best fit and comfort of those for me.
Sound, I think they are comparable to the best of those, and I have had no issues with connectivity or battery life.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Oak Lawn IL
Expertise:Intermediate
Verified Purchase:Yes
I've always been a Samsung guy, so when i found out about these new buds 3 pro it was a no brianer. What a upgrade in sound and new features. Worth the investment and highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product, but a battery life miss for me.
on September 11, 2024
Posted by: Natalie L
from Atlanta GA
Expertise:Intermediate
Verified Purchase:Yes
The sound and fit is amazing, I am happy we finally went with the standard design. Bluetooth connection and device switching is super easy, which is all I ever want. I WISH the case was charging... and the battery life leaves something to be desired.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Austin lail
from Hickory, NC
Expertise:Intermediate
Verified Purchase:Yes
Compared to the original buds 2. The active noise cancelling takes getting used to. Certain sounds come in weird and it seems to want to change constantly making it feel like your ears are popping. Other than that. Sound is amazing
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
Love the sound quality. Fit. Control features. Standard features and Extras. These sound great have lots of extra features and customizable settings and feel great in the ear for extended periods of time. The only thing I do not like about these eat buds are the fact that the ANC is not that great. Everything around you is pretty much completely heard with the ANC active if the volume isnt all the way up. So much so i find myself turning it off and activating the ambient noise control trying to turn the ANC on. It's just not that good unless the music is turned all the way up. Which is unfortunate because that is almost a deal breaker for me to just use my galaxy pro 2 buds because it's seemingly better on those ones. But over all they are good. Easy functions and controls. Nice sound. Comfortable. I would rate the bids over all a 8/10 and the ANC would be rated at about a 4-5/10. So do with that information what you will.
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Recomendable
from Florida
Expertise:Beginner
Verified Purchase:Yes
Me encantaron son cómodos se escucha pero bien, y muy innovador
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eddy
from Santa Ana, CA
Expertise:Expert
Verified Purchase:Yes
They don't charge evenly and don't use battery evenly. I think they're defective tbh.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, September 12, 2024
Hi Eddy, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important the full functionality and reliability of the battery is to you every day. We have provided a link to the Samsung Support Team to offer troubleshooting assistance for your device. They can review all options if you believe your earbuds are not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
I love Samsung but
on September 11, 2024
Posted by: Evgeny
from New York
Expertise:Intermediate
Samsung Buds 3 Pro: A Disappointing Downgrade
I've always been a fan of Samsung, but the Buds 3 Pro have left me feeling disappointed. The build quality feels cheap, and the materials used are far from premium. The earbuds themselves are uncomfortable, and the buttons are a real let-down. It's the first time I've seriously considered switching to another brand. I expected more from Samsung.
I've always been a fan of Samsung, but the Buds 3 Pro have left me feeling disappointed. The build quality feels cheap, and the materials used are far from premium. The earbuds themselves are uncomfortable, and the buttons are a real let-down. It's the first time I've seriously considered switching to another brand. I expected more from Samsung.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 12, 2024
Hi there Evgeny, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you every day and we would be happy to help you troubleshoot any frustration and have the best experience possible. We have provided a link to an article to help you with the fit of your earbuds and another to a video to help you change the tips for additional comfort. We also recommend doing a fit test while wearing your earbuds and connected to the Samsung Wearables App. We have lastly shared a link to the Samsung Support Team if this experience continues or you would like assistance with any features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US