Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Duvayne
from NC
Expertise:Expert
Verified Purchase:Yes
I love how they sound everything is perfect they satisfy all expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Cory
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
Phenomenal sound and function. I really love being able to use the voice commands to play and stop music or skip tracks and adjust volume. The microphone clarity is better. I can make calls with industrial background sound and people can hear. I couldn't do so with my buds 2 pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: WolfKing
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
They sound great, the fit is good and I like the new look with the stems.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: atehrani
from Temecula, CA
Expertise:Expert
Verified Purchase:Yes
I have had the original Buds and the Buds Pro. I can confidently say the Buds 3 Pro are the best ever. Not only do they fit very well, the ANC is great. It almost rivals the Sony MX4 that I have. The sound quality is amazing, especially if you enable UHQ. I highly recommend the Buds 3 Pro. The tradein deals are great too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Tyll
Verified Purchase:Yes
They don't fit well. The right one stays in but the left one always falls out
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, September 12, 2024
Hello Tyll, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We know the fit of your earbuds is a vital piece of your usage and enjoyment. We are happy to hear you have that secure fit you are seeking with your right earbuds, and we would love to help you with the left. We have provided a link to an article to help you with the placement, and another to a video to change the ear tips included with your device to secure the fit. We also recommend doing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Darrell
from Beverly Hills, CA.
Verified Purchase:Yes
The features and fit are way better than the previous Buds Pro. They do not come out easy when youre walking or running.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Greg S
Expertise:Expert
Verified Purchase:Yes
Great sound quality. Look Cool. They are a bit loose in my ears. The obelisk shaped stem is a bit hard to control.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 12, 2024
Hit here Greg S, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy tohear you are enjoying the enhanced audio quality of your earbuds, and we would love to help you with any features that are causing frustration. We have provided a link to an article to help you with the placement and secure fit you are seeking. We have provided a link to the full device manual as well to help you with the different features of your earbuds as you adjust the redesigned stem and the motions to use these features. Lastly, we have provided a link to the Samsung Support Team if these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dannyb
from Washington DC
Expertise:Beginner
Verified Purchase:Yes
Excellent earbuds samsung the active noise cancelation is superior
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US