Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: David
from CO
Expertise:Intermediate
Verified Purchase:Yes
I didn't receive different size ear bud replacements inside the package or I would have rated 5 stars
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice ear buds but need better battery life
on September 11, 2024
Posted by: AGreen
from Long Island, NY
Expertise:Intermediate
Verified Purchase:Yes
The design is nice and sound quality is good. I wish the battery was better. Both the case and the buds run out of battery much faster than other ear bugs that I've had. Otherwise, so far so good.
I would recommend this to a friend!
Design
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Huntsville, AL.
Expertise:Expert
Verified Purchase:Yes
Charging issues. The noise canceling seems half as effective as the buds2 pro
No, I would not recommend this to a friend.
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, September 12, 2024
Hey there Gurthbrooks, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how valuable your earbuds are to you in your every day life, and we would love to help you troubleshoot the battery and noise canceling feature of your earbuds. We have provided a link to an article to help you with the battery, and another to the usage of the ANC feature. We have also provided a link to the full device manual to help you with your the different features of adaptive ANC, and a link to the Samsung Support Team. They can offer additional assistance if you continue to experience these frustrations or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: NemNem
from Arizona
Expertise:Expert
Verified Purchase:Yes
I love it it's so good and it has a lot of benefits
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Madison, Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Definitely an upgrade from the buds2 and buds3. Translating through the earbuds may be the best feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lliam
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Great ANC, Great Mids and highs, basses are okay. Could be better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: RobD
from Parker, CO
Expertise:Intermediate
Verified Purchase:Yes
I love Samsung Galaxy Buds2 Pro. Very comfortable and fit very good. These new Galaxy Buds3 Pro leave little to be desired on how they fit. I have tried all 3 time sizes and cannot get a good fit and seal. Sound is decent but comfort and fit is poor. I will still fall back to the Buds2 Pro for reliability and comfort.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, September 12, 2024
Hi there RobD, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you and wanting to have a comfortable fit for extended usage. We have provided a link to an article to help you with the placement of your earbuds for a secure fit, and we recommend doing a fit test with your earbuds connected to the Samsung Wearables App. We have also provided a link to the full device manual to best adjust the settings to align to your listening preferences. We have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: MCraven
from High Point, NC
Expertise:Intermediate
Verified Purchase:Yes
BEST Galaxy Buds so far!
Each iteration is BETTER than the Last.
Noise Canceling is Supreme.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US