Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Froggie
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
ear buds stay in my ears, ear tips do not fall off
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe M
from Indianapolis, IN
Expertise:Intermediate
Verified Purchase:Yes
Perfect fit and function. Very comfortable fit and the battery lasts!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ricky C
from Cookeville, TN
Verified Purchase:Yes
The noise canceling is phenomenal! Comfortable in the ear and the sound quality is amazing! Great purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Prince
from USA
Expertise:Expert
Verified Purchase:Yes
Disappointed the battery only lasted for 4 hours you need to fix that
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, September 12, 2024
Hi there Prince, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the lasting battery life of your device is to you every day. We have provided a link to an article to help you with the different battery features and functionality. We have also shared a link to the Samsung Support Team to assist you if you believe the battery of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Adam B
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
These are aesthetically pleasing. The sound is better than the original Buds Pro. The shape is better than the originals as well, I've not ran with them but I know the weight distribution of the original design made mine tend to loosen and almost fall out over time, I don't think these will have the same issue. Ergonomically they are a bit awkward for me to get into my ear, probably due to big hands and smaller "grab" area for the ear pieces, but it's not a huge deal. Overall, very pleased with the product and happy to have the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: James
Verified Purchase:Yes
Upgraded from galaxy buds pro. The new design has been a pleasant surprise. Sound quality is superb. Well worth the purchase
Written by a customer while visiting Samsung US
Posted by: Avin
from New York
Expertise:Intermediate
Verified Purchase:Yes
The best galaxy buds so far. I love everything about it.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Blair
from 75071
Expertise:Intermediate
Verified Purchase:Yes
Microphone worked horribly. Feel cheaply made. I returned. Very disappointing
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, September 11, 2024
Hello Blair, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you, and we have some great resources available online to help our customers resolve any frustrations. We haev a great article to help with the call features and settings, we have provided below. We have also provided a link to the Samsung Support Team to offer any additional assistance with your Samsung products or answer any questions you have. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US