Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,967 Reviews)
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Komposed
from Shiloh, IL
Expertise:Intermediate
Verified Purchase:Yes
Excellent Product. Comfortable and the adaptive settings are amazing. Noise canceling truly works. Great purchase. Please buy with confidence.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your fantastic review of the Galaxy Buds3 Pro! It’s great to see that you find them comfortable and that the adaptive settings have made a difference for you. We designed the noise-cancellation feature to block out distractions, and it's wonderful to know that it’s working well for you. We truly appreciate your confidence in your purchase, and we hope you continue to enjoy an exceptional listening experience with your Buds3 Pro! If you have any other insights or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: TD23
from SC
Expertise:Expert
Verified Purchase:Yes
I had to switch back to my Buds 2. I really missed the tap feature. The 3's have a button instead. Also, the case is too slick and falls out of my pocket all day. Lastly, I don't like the stick part. It looks like the old trucker blue tooth pieces.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
1
Value
3
Response from Samsung USBy R&R Team, March 1, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, TD23! We appreciate your honesty, especially regarding the pinch feature. While we understand that it might take some time to get used to, it's designed to provide seamless control over your listening experience. Think of the pinch controls as a way to easily navigate your music and calls without having to reach for your device. A single pinch not only lets you play or pause your songs but also allows you to accept or end calls effortlessly. The double pinch for the next track and triple pinch to go back can make your listening experience more fluid, especially when you’re on the go. The pinch-and-hold feature is perfect for activating your preferred modes, like noise control, with just a simple gesture. This functionality is designed to enhance convenience and keep you in the moment, giving you quick access to your favorite features without any interruption. We hope you will give the pinch controls another chance and discover how they can add to your enjoyment of the Galaxy Buds3 Pro! If you have any questions or need tips on how to make the most of these features, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/ca/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product as always
on March 1, 2025
Posted by: Scott79
[This review was collected as part of a promotion.] As with all samsung devices these are top of the line. They are clear, comfortable and work flawless. Weather using to understand a different language or just listening to show . I have hearing issues these help that tremendously. Battery time is outstanding. I love samsung products.
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your fantastic feedback on the Galaxy Buds3 Pro, Scott! We’re pleased to see that they enhance your listening experience and help with your hearing issues. It’s great to see you appreciate their comfort and outstanding battery life as well. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case! Your love for Samsung products means a lot to us, and we're dedicated to providing technology that enriches your life. If you have any questions or concerns, be sure to reach out to us at Samsung Support. Thanks for being a part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Worst ear buds
on March 1, 2025
Posted by: QBHI
from Sacramento
Expertise:Expert
Worst Ear buds ever used never stays in my ear with any size plug . It keeps slipping from the ear.
Very bad product design because of smooth surface ot slips .
I was really happy with Buds 2 but this product is just crap according to me
Very bad product design because of smooth surface ot slips .
I was really happy with Buds 2 but this product is just crap according to me
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 6, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro. We designed the Buds3 Pro with various ear tip sizes to ensure a customizable and secure fit for everyone. It’s concerning to hear that you’re having trouble finding the right fit. We understand that comfort is crucial, especially for extended use. The smooth surface is intended to offer a sleek design, but it’s important for us that you feel confident in its stability. We recommend trying the different sizes of ear tips included in the package to see if any provide a better fit for you. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance with your Buds3 Pro, please don’t hesitate to reach out to us at Samsung Support. We’re here to help! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Patty J
Expertise:Intermediate
Verified Purchase:Yes
Love these buds, the AI features and design are awesome
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michelle
from Syracuse New York
Verified Purchase:Yes
Excellent sound. Recommend it all my famiy and friends!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor fit
on March 2, 2025
Posted by: Oldwasbetter
from South Carolina
I have had these about 6 months. The sound quality is great buy they just do not fit. I can only use them while sitting still. They do no stay in my ears with any movement. I have tried all the included tip. Fit test even says they are good on all the sizes.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, March 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It's great to see that you appreciate the sound quality these buds provide! We understand that finding the perfect fit is essential for enjoying wireless earbuds. The Galaxy Buds3 Pro features an ergonomic design and comes with multiple ear tips in different sizes to ensure a tight and comfortable fit for various ear shapes. We recommend making sure you have the right size selected to achieve optimal performance, as a secure fit can enhance sound quality and provide better noise cancellation. If you continue to experience challenges with the fit during movement, please consider adjusting the ear tips to see if another size provides greater stability. Our Fit Test is designed to help, but individual preferences can vary. Additionally, some users find that wearing them with a bit of extra adjustment can help maintain their position during more active use. We appreciate your feedback, as it helps us continuously improve. Should you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Rupen
Verified Purchase:Yes
I love these headphones sounds amazing almost like airpods pro
Written by a customer while visiting Samsung US