Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Be prepared to drop these constantly
on August 7, 2024
Posted by: WildTea14
Be prepared to drop these a lot. Overall the sound quality, active noise cancelation, and even battery life are improved from the previous generation. However the design of these buds is bad, I do like the switch to stem buds but these, with the weird design stem are very hard to hold. The controls on the buds are hard to use as well since your left guessing which of the five sides on the stem to ship or pinch. These are also by far the hardest buds to put back in there case. I'm constantly dropping these and it's always a hassle to put them away. These are the only buds I've used with these issues and I've used many from many different brands.
Response from Samsung USBy Social Commerce, August 16, 2024
Hi there WildTea14, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are happy to hear you are finding the extended battery, enhanced audio quality, and ANC feature to be so enjoyable during your usage. We understand the material of the earbuds is an important factor when placinig in your ears and then back in to the charging case. The pinch feature of your earbuds can take some adjusting as well if you are accustomed to using the tap setting. We have provided a link to the Samsung Support Team if you have questions or would like to explore options for your experience further. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: CigarGuy79
from NE GA
Expertise:Intermediate
Verified Purchase:Yes
I previously had the Buds 2 Pros and while they are great & currently my back-up pair, I really like these better. The stick design seems to fit my ears better, the sound & added features these bring are a huge plus as well. Definitely glad I decided to upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Earbuds pro 3
on August 7, 2024
Posted by: BigBuck
[This review was collected as part of a promotion.] Definitely love the new earbuds pro 3 sound volume is wonderful definitely glad I upgraded
Value
5
Written by a customer while visiting Samsung US
Posted by: Stephen
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Just received. Sound is great . Adjustments to sound are instantaneous. Ambient sound cancelling little bit weak. Changed tips. Little bit difficult to turn tips inside out. They click in place, so hard to pull off, but was able too without tearing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade from Galaxy Bud Pro 2s
on August 7, 2024
Posted by: HAMson09
Way better upgrade from the Galaxy Bud pro 2. If you are eligible for the trade in, DO IT! The sound quality is so much better than the pro 2. The fit is more comfortable as well. My Pro 2's kept falling out, these Pro 3s don't even move in my ears. Great job Samsung!
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounding buds. Love.the new design.
on August 7, 2024
Posted by: Raybans12
[This review was collected as part of a promotion.] Love the new Galaxy buds 3 pro. Use them everyday and has a very comfortable fit. I highly recommend this product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality and ambient sound
on August 7, 2024
Posted by: Mattdog
from Los Angeles, California
Expertise:Intermediate
Upgrading from the buds 2 and my god...they sound phenomenal. Best sounding earbuds I have tried so far! Noise cancelling is pretty good, can't comment on battery life yet as I got them today. Ambient sound is jaw dropping, people that I talked to sounded like they were speaking to me without the earbuds, it was a 1:1 ratio of my actual hearing, at least for talking. The sound quality is superb, bass is pretty decent too, not anything out of this world though. Design is a little copying of that other company but it's a good design nonetheless, providing amazing microphone quality and a longer battery life. Also extremely comfortable and STAYS IN MY EAR!!! One thing I hated about the buds 2 was that they did not fit at all, always fell out and super annoying. These stay in no matter what and feel very lightweight. You forget you're wearing them a lot. Solid 9/10
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Bill L
from Gaithersburg, MD
Verified Purchase:Yes
Just got them today. They sound and look great! But where is the free clip on case?
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US