Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,977 Reviews)
Rating breakdown 13,977 reviews
5 Stars
9,561
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
Buds are light weight and fit nicely (Not as good as my buds 2 pro though). Touch controls are tricky and takes a while to get used to it. It has lot of Hi-Res unnecessary features and doesn't have a bare necessary requirement to tracks the case if lost. Illogical upgrade from buds 2 pro
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
2
Response from Samsung USBy Social Commerce, July 31, 2024
Hello there Chandrashekar Guru, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the fit and feel of your new earbuds. We understand how important specific features are to you every day and we would love to help you in any way we can maximize your experience with your earbuds. We have shared a link to the Samsung Support Team and full device manual to help you align the device to your preferences. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Jwwells8
from Ohio
Verified Purchase:Yes
These buds 3 pro are amazing. Very happy with the sound quality and mic audio. I have had one of the ear tips rip but I use different size ear tips in each ear, so it wasn't a big deal.
One issue I have noticed is phone calls my left ear bud will crackle causing issues for the person on the other side of the call. I reset the buds and it fixed them, but 3td phone call after, it came back. Yes the buds are in my ear tightly. But wow the mic quality for others is incredibly great! The noise cancellation is so so good for the mic. Overall very happy but hopefully I can figure out the crackling noise.
One issue I have noticed is phone calls my left ear bud will crackle causing issues for the person on the other side of the call. I reset the buds and it fixed them, but 3td phone call after, it came back. Yes the buds are in my ear tightly. But wow the mic quality for others is incredibly great! The noise cancellation is so so good for the mic. Overall very happy but hopefully I can figure out the crackling noise.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: DonC
Expertise:Intermediate
Verified Purchase:Yes
I've owned every pair of Buds made by Samsung. These are the best. ANC is amazing. I didn't change the tips so am not sure if they will break when I do.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Rick L
Verified Purchase:Yes
Incredible! I own air pod pros also and these are so much better
Written by a customer while visiting Samsung US
Posted by: Jonie
from Glen Burnie, Maryland
Expertise:Expert
Verified Purchase:Yes
Love the quality, sound and style. Would definitely recommend to friends and family.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric
from Indiana
Expertise:Intermediate
Verified Purchase:Yes
Good fit, sound and connectivity. Much improved noise cancelling but not as good as Bose. I hate the stem.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Raul
from Indian Trail, NC
Expertise:Intermediate
Verified Purchase:Yes
The overall experience so far is great. The fit and sound are a huge improveent from by buds 2 pro. The only negative it's the fact that I tried to change the tips and they broke. They are too delicate and it almost impossible to change them without any damage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Chicago IL
Expertise:Intermediate
Verified Purchase:Yes
The old Buds 2 Pro sometimes fell out of my ears, but the Buds 3 Pro are comfortable to wear. The music sound quality is better than before, and the call quality has also improved.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US