Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,977 Reviews)
Rating breakdown 13,977 reviews
5 Stars
9,561
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
bad connection to windows and Samsung phone
on March 26, 2026
Posted by: Raluca
disappointing product. I had before live buds and they were great. Never had issues with connecting them to window, phone or any other device. These one, Buds3 pro are a nightmare. half of the days do not want to connect to windows even are not connected to other device, not even paired or if they connect, the sound is not coming by, or only from some applications When connecting to phone, also a Samsung, loose connection by their own will.
Response from Samsung USBy R&R, April 6, 2026
Hello Raluca,
Thank you for your feedback regarding your Galaxy Buds3 Pro. Connectivity is crucial for an optimal experience, and many users appreciate how Galaxy Buds seamlessly integrate across devices for daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for your feedback regarding your Galaxy Buds3 Pro. Connectivity is crucial for an optimal experience, and many users appreciate how Galaxy Buds seamlessly integrate across devices for daily use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery
on March 26, 2026
Posted by: Jimm
Battery life is no where close to what's claimed, mine fully charged ran down in 2 hours when listening to music and the bud and tha case runs down in a few days without even being used
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 8, 2026
Hello Jimm,
Thank you for your feedback on your Galaxy Buds3 Pro. Battery performance can vary depending on usage and settings, and many users explore different ways to get the most out of their listening time. Thank you for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on your Galaxy Buds3 Pro. Battery performance can vary depending on usage and settings, and many users explore different ways to get the most out of their listening time. Thank you for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The storage space is really helpful
on May 19, 2026
Posted by: Dessi26
[This review was collected as part of a promotion.] I love my phone! I have been buying samsung galaxy phones for a long time now and I love that I can use my phone also as if it were a computer! The picture quality is great very clear, the only down fall is that my video streaming volume doesnt seem to be as loud as the edge. Other than that its a great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New earphones
on May 27, 2026
Posted by: BabyMarie
[This review was collected as part of a promotion.] I use my streaming device by playing games and listening too music during free time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!
on June 10, 2026
Posted by: BoyMomof3
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro are great for watching movies, listening to music, podcasts and audiobooks. The sound quality is great. I love the ambient sound setting because I can listen to music and still hear everything around me. These are some of the best ear buds I've ever owned. I love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 10, 2026
Posted by: Gorolka
[This review was collected as part of a promotion.] I use these for work and they are wonderful. Love the features and how they dont hurt my ears
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good, but they fall out.
on June 10, 2026
Posted by: FL0726
[This review was collected as part of a promotion.] I like that these can be controlled by swiping (volume) and squeezing (switch modes, activate Galaxy AI) instead of tapping and pressing.
But I wish they didn't fall out as often, regardless of which size ear tips I use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and design
on July 24, 2024
Posted by: Shubz
from Milwaukee
Expertise:Intermediate
Using them since 5 days and they look and sound great. The design is very sleek and I love the LED lights. Battery life seems good, but I will see how it performs in the future. For me, the Buds 3 Pro fit better in my left ear than in my right ear, and my box was missing ear tips. They have better sound quality than the Buds 2 Pro. Still getting used to changing track or pausing the song with pinching the buds.
ANC could be improved, but overall it's a good buy!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US