Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,967 Reviews)
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
I really like my Galaxy 3 Buds
on May 25, 2026
Posted by: Eon333
[This review was collected as part of a promotion.] I love the AI-based noise cancelation feature of my buds. I take them everywhere with me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works well with S24+
on May 25, 2026
Posted by: Antman187
[This review was collected as part of a promotion.] These buds are great, my wife loves the feel and sound quality of these...Samsung could stop right here, I dont know much more better you can get....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love love
on May 25, 2026
Posted by: Budspro3forU
[This review was collected as part of a promotion.] These are the best headphones Ive ever had. I got them for an amazing price. Thanks to galaxy AI, I can do everything I couldn’t do before with voice commands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Big for my ears
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Unfortunately I can't use it because it is too big for my ears, and it all times falling out.
Sound from buds is really good quality, but I hear it not in my ears.
Sound from buds is really good quality, but I hear it not in my ears.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed
on May 25, 2026
Posted by: TechReviewer
[This review was collected as part of a promotion.] I traded in my buds pro 2 for these and it was worst decision ever. The buttons were hard to control and access. Plus they slipped constantly out of the ear even with swapping the tips. Sitting in a dresser now since they claimed I couldn't return.
Value
1
Response from Samsung USBy R&R, June 4, 2026
Hi TechReviewer,
Thank you for reviewing the Galaxy Buds3 Pro. With their advanced audio features and convenient controls, these earbuds are designed to make listening simple and enjoyable. While I may not be able to initiate a return for you, I can provide some insights on using your Galaxy Buds3 Pro.
**Blade Controls:**
The earbuds support touch, swipe, and pinch gestures
- **Pinch Control:**
- **Single pinch:** Play/pause a song, answer or end a call, stop using the "Read notifications aloud" feature, stop using the "Voice detection" or "Siren detection" features.
- **Double pinch:** Play the next song.
- **Triple pinch:** Play the previous song (if you pinch three times within 3 seconds of the song starting, it will restart the current song).
- **Pinch and hold:** Activate a preset function (default: noise control mode) or reject a call.
- **Swipe Control:**
Slide your finger along the swipe area to control playback.
**How to Wear Your Galaxy Buds3 Pro:**
The Galaxy Buds3 Pro come with different sizes of ear tips. First, ensure you select the appropriate size for your ears. A proper fit prevents sound leaks and ensures optimal audio quality. If you need instructions for changing the ear tips, please refer to our guide for Buds3 Pro tips.
Once you have the correct tips on your earbuds, follow these steps for a proper fit:
1. Check the bottom of the earbuds for directional marks; you will see an "L" for the left ear and an "R" for the right ear.
2. Insert the R bud into your right ear with the "R" facing you.
3. Insert the L bud into your left ear with the "L" facing you.
4. Angle the earbuds slightly so the microphone on the bottom is pointing towards your mouth rather than straight down.
5. Adjust the earbuds by rotating them forwards and backwards until they fit comfortably.
You can also run an earbud fit test to ensure you have the right fit.
We understand your concerns regarding the controls and overall usability, and we appreciate you sharing your honest experience. Feedback like yours helps us continue enhancing our future products. Thank you for being a Samsung customer!
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy Buds3 Pro. With their advanced audio features and convenient controls, these earbuds are designed to make listening simple and enjoyable. While I may not be able to initiate a return for you, I can provide some insights on using your Galaxy Buds3 Pro.
**Blade Controls:**
The earbuds support touch, swipe, and pinch gestures
- **Pinch Control:**
- **Single pinch:** Play/pause a song, answer or end a call, stop using the "Read notifications aloud" feature, stop using the "Voice detection" or "Siren detection" features.
- **Double pinch:** Play the next song.
- **Triple pinch:** Play the previous song (if you pinch three times within 3 seconds of the song starting, it will restart the current song).
- **Pinch and hold:** Activate a preset function (default: noise control mode) or reject a call.
- **Swipe Control:**
Slide your finger along the swipe area to control playback.
**How to Wear Your Galaxy Buds3 Pro:**
The Galaxy Buds3 Pro come with different sizes of ear tips. First, ensure you select the appropriate size for your ears. A proper fit prevents sound leaks and ensures optimal audio quality. If you need instructions for changing the ear tips, please refer to our guide for Buds3 Pro tips.
Once you have the correct tips on your earbuds, follow these steps for a proper fit:
1. Check the bottom of the earbuds for directional marks; you will see an "L" for the left ear and an "R" for the right ear.
2. Insert the R bud into your right ear with the "R" facing you.
3. Insert the L bud into your left ear with the "L" facing you.
4. Angle the earbuds slightly so the microphone on the bottom is pointing towards your mouth rather than straight down.
5. Adjust the earbuds by rotating them forwards and backwards until they fit comfortably.
You can also run an earbud fit test to ensure you have the right fit.
We understand your concerns regarding the controls and overall usability, and we appreciate you sharing your honest experience. Feedback like yours helps us continue enhancing our future products. Thank you for being a Samsung customer!
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good headphones eith 3d spacial sound
on May 25, 2026
Posted by: Ahide2
[This review was collected as part of a promotion.] I really like these headphones I use the smallest ear tips and they stay snug! The Galaxy Ai is amazing on these. They also survived a wash and dry cycle in my washing machije and dryer hahaha.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great sound quality
on May 25, 2026
Posted by: Lovebuds
[This review was collected as part of a promotion.] Using galaxy AI with my buds is easy and seemingly less.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on May 25, 2026
Posted by: Islas80
[This review was collected as part of a promotion.] They are very efficient with the use of artificial intelligence, you can use the phone without having to take it out of the bag of your pants.
Value
5
Written by a customer while visiting Samsung US