Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,967 Reviews)
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Love the features of these buds!
on May 21, 2026
Posted by: Masque
[This review was collected as part of a promotion.] I really love the quality of these buds pro, and the noise cancelling is fantastic. The Galaxy AI features are really good for assisting me in calls and playing music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Bud3 pros!
on May 21, 2026
Posted by: SilkyD
[This review was collected as part of a promotion.] I tried out Galaxy AI with my Bud3 Pros and can say I was pretty impressed with the transaction function. There were some slight inaccuracies, but I was able to follow along with a conversation better than I had been able to in the past. I'm excited to see what improvements will happen over time. Definitely a nice feature to have though!
Aside from that, the sound quality is pretty nice and the sound adjustments make use in just about any environment easy to adapt. I prefer noise-canceling as my go-to, but ambient and adaptive sound options are useful when I'm doing something recreational like bowling.
Overall, I'm glad I purchased these when I did.
Aside from that, the sound quality is pretty nice and the sound adjustments make use in just about any environment easy to adapt. I prefer noise-canceling as my go-to, but ambient and adaptive sound options are useful when I'm doing something recreational like bowling.
Overall, I'm glad I purchased these when I did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds I've ever had
on May 21, 2026
Posted by: SapphireRuth
[This review was collected as part of a promotion.] These earbuds are something different. They use galaxy AI so they have a lot advanced features that just any wireless ear buds wouldn't have. They stop playing when I take my earbuds out and I love that because sometimes somebody may catch you off guard so you don't really have time to pause your music and you just take the ear buds out.. something else that I absolutely love about them is the noise cancellation.. it's actually crazy how samsung managed to make it where it does really well at canceling outside noise while not making the ear buds sound like they're close to my eardrums.. it still feels light and airy while doing an amazing job at noise canceling sound outside of the earbuds.. The little sliding bar on the stems solved an issue I've have for a long time because I was dealing with having to manually turn it up with my other earbuds because the buttons were fixed to doing something else. 10/10 earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good functions
on May 21, 2026
Posted by: Torres67
[This review was collected as part of a promotion.] I'm really impressed with the AI features on this device. The translation capabilities are outstanding and genuinely useful. It's great to see this technology implemented so thoughtfully. I find myself using it quite often for communication. It makes interacting with different languages so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not Awesome
on May 21, 2026
Posted by: Cgrussi79
[This review was collected as part of a promotion.] I bought these when they were first released. There are a few things I like and a few I do not like.
My biggest complaint is the fit. No matter what size I switch them to they never fit correctly. I have tried everything and nothing seems to work. Another issue I have is the controls. Its a pinch or swipe. I hate it. I can never pinch it in the exact location. Those are definitely the biggest downfalls.
The biggest positive is the sound quality. I find that they are so much better than the past models. Its so clear and the sound is just amazing.
All and all im pretty happy with them. If the pro buds 4 offered a trade in I would consider trading them in for an upgrade but so far no trade in is allowed. And I do not need 2 sets.
My biggest complaint is the fit. No matter what size I switch them to they never fit correctly. I have tried everything and nothing seems to work. Another issue I have is the controls. Its a pinch or swipe. I hate it. I can never pinch it in the exact location. Those are definitely the biggest downfalls.
The biggest positive is the sound quality. I find that they are so much better than the past models. Its so clear and the sound is just amazing.
All and all im pretty happy with them. If the pro buds 4 offered a trade in I would consider trading them in for an upgrade but so far no trade in is allowed. And I do not need 2 sets.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest earbuds I have ever purchased
on May 21, 2026
Posted by: Shadow
[This review was collected as part of a promotion.] Nosie cancelation is the best I have used for ear buds. I work in loud server rooms a run in crawle spaces with this ear buds and they do the job every time all the time. Using Galaxy AI to translate and transcribe for me as well when my hands are not free definitely makes these buds worth the purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on May 21, 2026
Posted by: Nikki1
[This review was collected as part of a promotion.] I never thought I would like the ear buds but the Bud3 pros are really good. I like them so much that I want to try the Bud4 pros.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buds 3 Pro with Galaxy AI: Great but Flawed
on May 21, 2026
Posted by: DasDaniel
[This review was collected as part of a promotion.] The Samsung Buds 3 Pro with the Galaxy AI features, deliver excellent sound, strong ANC, and some genuinely useful AI features like adaptive audio and real‑time voice enhancements, but a few design flaws keep them from feeling truly premium. The lack of customizable action buttons is a daily annoyance, leading to constant accidental touches and more unintended call hang‑ups than any earbuds should cause. The charging case also has an occasional issue with uneven charging, leaving one bud full and the other lagging behind, which breaks the convenience these should offer. When everything works, the Buds 3 Pro feel modern and powerful thanks to their Galaxy AI driven features, but these persistent usability hiccups make the overall experience less seamless than it should be.
Value
3
Response from Samsung USBy R&R, May 22, 2026
Hi DasDaniel,
Thank you for sharing your detailed feedback on the Galaxy Buds3 Pro. We're delighted to hear that the sound quality, Active Noise Cancellation (ANC), and Galaxy AI features have positively impacted your everyday use. Samsung is committed to enhancing the Galaxy audio experience with intelligent features that feel more personal and immersive. We appreciate your feedback and thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your detailed feedback on the Galaxy Buds3 Pro. We're delighted to hear that the sound quality, Active Noise Cancellation (ANC), and Galaxy AI features have positively impacted your everyday use. Samsung is committed to enhancing the Galaxy audio experience with intelligent features that feel more personal and immersive. We appreciate your feedback and thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US