Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,967 Reviews)
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Product is perfect
on May 21, 2026
Posted by: LDom91
[This review was collected as part of a promotion.] Theses buds Pro have been amazing. They fit snug into your ear and come with 3 different size ear tips so you can adjust on how you want them.
The hand controls are a bit tricky with the different gestures but once you get the hang of it they work great. The range on them is pretty great in an open area but I have noticed it gets spotty faster with different rooms.
The Galaxy AI feature is compatible with this product since you will hear the voice directly through the earpiece.
I would suggest getting the Wearable App to go with them so you can adjust the settings and different features to fit your lifestyle. I would strongly recommend this product to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Microphone doesn't work during calls
on May 21, 2026
Posted by: BobnotBilly
[This review was collected as part of a promotion.] Galaxy AI works great with these headphones. And I love the accessibility and sound of these buds.
But ever since I received them, the microphone during calls does not work fully. It's either choppy, quiet, or does not work at all.
This is my second pair to verify, and the both were the same, I tried filing a warranty claim, but my fault, i do not have the receipt so I still need to pay the repair cost.
Value
3
Response from Samsung USBy R&R, May 22, 2026
Hi BobnotBilly,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're thrilled to hear that you are impressed with the sound quality, accessibility features, and the Galaxy AI experience during your daily listening sessions. If you are experiencing issues with the microphone on your Galaxy Buds3 Pro, please reach out to our Samsung Support Team for further assistance. Your feedback is invaluable in helping Samsung improve the connected audio experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages Hi BobnotBilly,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're thrilled to hear that you are impressed with the sound quality, accessibility features, and the Galaxy AI experience during your daily listening sessions. If you are experiencing issues with the microphone on your Galaxy Buds3 Pro, please reach out to our Samsung Support Team for further assistance. Your feedback is invaluable in helping Samsung improve the connected audio experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're thrilled to hear that you are impressed with the sound quality, accessibility features, and the Galaxy AI experience during your daily listening sessions. If you are experiencing issues with the microphone on your Galaxy Buds3 Pro, please reach out to our Samsung Support Team for further assistance. Your feedback is invaluable in helping Samsung improve the connected audio experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages Hi BobnotBilly,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're thrilled to hear that you are impressed with the sound quality, accessibility features, and the Galaxy AI experience during your daily listening sessions. If you are experiencing issues with the microphone on your Galaxy Buds3 Pro, please reach out to our Samsung Support Team for further assistance. Your feedback is invaluable in helping Samsung improve the connected audio experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Big Sound, Smart Features, Zero Hassle
on May 21, 2026
Posted by: RAjDeOL
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro pack impressive sound, strong noise cancellation, and a super‑comfortable fit into a sleek design. They are crisp, powerful, and surprisingly smart thanks to Galaxy AI, making everyday listening smoother and more intuitive. Battery life is solid, the controls feel natural, and the overall experience is polished and premium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great For Work
on May 21, 2026
Posted by: Flufficas
[This review was collected as part of a promotion.] These have absolutely amazing noise cancelation. I wear them at work (I work in a pizza place so very loud ovens right next to me) and they reduce the noise greatly! The sound quality is amazing too, absolutely blew me away from my galaxy buds prior to these ones. I had the older ones which were great too and they were shaped like beans thats the only way I remember them lol. The battery life in my pro 3s are amazing though they last about 15 hours. I work in 5 hour increments and even when the case is dead I can usually go for 3 days of work with no issues. Overall great earbuds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and features!
on May 21, 2026
Posted by: LoveMySamsung
[This review was collected as part of a promotion.] I love the style of these earbuds, the sound is also phenomenal, I love the bass and how deep it sounds. These buds also have amazing features like the galaxy AI, but my favorite feature of these buds is that I can say instantly without any specific assistant prompt for the buds to start playing music or stop playing music, increase volume or decrease all without having to ask for an assistant first, I simply just say volume up and it hears and understands what im asking then does it... Honestly the best earbuds ive purchased!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Pro Bud 2 they are s must have.
on May 21, 2026
Posted by: PhotoBug
[This review was collected as part of a promotion.] I purchased the Samsung Galaxy Pro 2 Buds for the upgraded noise cancelation features. Not to mention the new Galaxy AI features added to the device itself. Make usage easy to use and multitasking when I am busy. They can be worn in conformity for hours. They have excellent battery life and charge super. I use them mostly when I travel or are in a loud environment. I would recommend this product to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 the best
on May 21, 2026
Posted by: GalaxyLover92
[This review was collected as part of a promotion.] Just been rocking my Galaxy buds 3 and wow, the AI features are seriously next level! The smart noise canceling keeps me focused, even on busy streets, and the live translation is a game-changer for my trips. Plus, I’m obsessed with the lights, they’re so sleek and add a fun vibe to my setup. Perfect for workouts, meetings, or just chilling with music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds are pro 3
on May 21, 2026
Posted by: Shanita
[This review was collected as part of a promotion.] Love them super eas you set up just charge and go don't think the sound can't be improved it needs some more base then sound canceling and quality are great you'll be happy with your choice
Value
5
Written by a customer while visiting Samsung US