Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,967 Reviews)
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Love my headphones
on May 18, 2026
Posted by: Toribbby
[This review was collected as part of a promotion.] I use them all the time, they are excellent and they are clutch when I need to be hands free. Galaxy al
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are amazing I use them everyday!!!
on May 18, 2026
Posted by: Yayyay3
[This review was collected as part of a promotion.] Great buds I use them everyday for work and at the gym the AI features are amazing and are so easy to use I would recommend to anyone looking for ear buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are amazing I use them everyday!!!
on May 18, 2026
Posted by: Yayyay3
[This review was collected as part of a promotion.] Great buds I use them everyday for work and at the gym the AI features are amazing and are so easy to use I would recommend to anyone looking for ear buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound but not as great as the buds 2 pro.
on May 18, 2026
Posted by: Sweetleaf72
[This review was collected as part of a promotion.] Doesn't seem to get as loud as buds2 pro. They sometimes do fall from ear. I like the ai feature that auto translates in real time. That helps out when at work with a spanish speaking customer. that they are 2nd best pair of ear buds I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not as great
on May 18, 2026
Posted by: Wooddogg62
from Houston Texas
Expertise:Expert
I have a pair, they were wonderful when I got them and bragged they were the best I ever had. Now they don't fit well, I hear all the outside noises . I tried all 3 sizes of the tips. The sound doesn't even sound like it use to.They are practically new
Features
5
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R, May 19, 2026
Hey there Wooddogg62
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It's great to hear that you initially enjoyed the sound experience and were excited about the earbuds. Features like adaptive audio, immersive sound quality, and active noise cancellation continue to make the Buds lineup a favorite among many Galaxy users.
If you're experiencing changes in the sound quality of your Galaxy Buds3 Pro, it may be due to needing a software update. Please make sure to keep your Galaxy Buds' software up to date for optimal performance.
For further assistance or additional tips regarding your Galaxy Buds, our Samsung Support Team is happy to help. Your feedback is always appreciated and helps us understand what matters most in everyday listening. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It's great to hear that you initially enjoyed the sound experience and were excited about the earbuds. Features like adaptive audio, immersive sound quality, and active noise cancellation continue to make the Buds lineup a favorite among many Galaxy users.
If you're experiencing changes in the sound quality of your Galaxy Buds3 Pro, it may be due to needing a software update. Please make sure to keep your Galaxy Buds' software up to date for optimal performance.
For further assistance or additional tips regarding your Galaxy Buds, our Samsung Support Team is happy to help. Your feedback is always appreciated and helps us understand what matters most in everyday listening. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Audiophile choice
on May 18, 2026
Posted by: Hunter
[This review was collected as part of a promotion.] Best audio i ever listened too... nothings more to say other than that for me lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slightly unpleased
on May 19, 2026
Posted by: BigDaddy
[This review was collected as part of a promotion.] I have had the Bud3 pros for a while now. I have had many of the previous buds and were very happy. This particular version has been a little less than satisfying, my right bud never charges all the way and the listening time in a whole is not very long. I use my buds daily to stream music while working so when they die I get rather grumpy.
Value
3
Response from Samsung USBy R&R, May 20, 2026
Howdy BigDaddy,
Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro. It is great to hear you continue to enjoy Samsung audio products and use your earbuds daily for music and streaming. Features like immersive sound and Galaxy AI connectivity are designed to create a more enjoyable listening experience throughout the day. We have all been there when your earbuds die right in the middle of your favorite part of your favorite song. To extend battery life consider not using the additional features like the Active noise cancelling and/or Ambient sound for the best battery output. Also, ensure your Galaxy Buds3 Pro case is charged as well. Find out more by checking out our online article linked below. Samsung appreciates your continued support and feedback.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro. It is great to hear you continue to enjoy Samsung audio products and use your earbuds daily for music and streaming. Features like immersive sound and Galaxy AI connectivity are designed to create a more enjoyable listening experience throughout the day. We have all been there when your earbuds die right in the middle of your favorite part of your favorite song. To extend battery life consider not using the additional features like the Active noise cancelling and/or Ambient sound for the best battery output. Also, ensure your Galaxy Buds3 Pro case is charged as well. Find out more by checking out our online article linked below. Samsung appreciates your continued support and feedback.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
sound quality
on May 19, 2026
Posted by: volumE
[This review was collected as part of a promotion.] was impressed the sound quality and the ai features for translation was most impressive
Value
5
Written by a customer while visiting Samsung US