Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,967 Reviews)
Rating breakdown 13,967 reviews
5 Stars
9,554
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best earphones I have had
on May 14, 2026
Posted by: glitterpeanuts
[This review was collected as part of a promotion.] When it comes to music, the most important thing for me is high-quality bass, and the Buds3 Pro sound amazing. I also love how Galaxy AI automatically lowers the volume when I speak. This is my first time owning premium earbuds, and I'm obsessed!
I primarily use them to listen to music.
I primarily use them to listen to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro
on May 14, 2026
Posted by: Michelle
[This review was collected as part of a promotion.] I currently utilize the S24 Ultra, Samsung's inaugural AI-powered device, in conjunction with the Buds 3 Pro. The integrated AI functionalities are highly valued, particularly the writing assist feature, which adeptly tailors my communication to suit various contexts, from professional to courteous. The Buds significantly enhance the hands-free accessibility of these AI capabilities, thereby optimizing my overall experience with my Galaxy devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They are good
on May 14, 2026
Posted by: EYEspinal
[This review was collected as part of a promotion.] My buds 3 PRO are fine however I wish they were better because I'm always having issues with them.
Value
3
Response from Samsung USBy R&R, May 15, 2026
Greetings EYEspinal,
Thank you for sharing your experience with your Galaxy Buds3 Pro. They are designed to provide clear sound, lasting comfort, and reliable daily performance. We would love to gain more insight into your experience with the Galaxy Buds3 Pro. Please reach out to our Samsung Support Team for further assistance. We are here to help. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with your Galaxy Buds3 Pro. They are designed to provide clear sound, lasting comfort, and reliable daily performance. We would love to gain more insight into your experience with the Galaxy Buds3 Pro. Please reach out to our Samsung Support Team for further assistance. We are here to help. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The voice commands are great
on May 14, 2026
Posted by: Shooki
[This review was collected as part of a promotion.] Whenever I go on a run and want to skip a song, the voice commands come in clutch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works very well, comfortable to wear
on May 14, 2026
Posted by: TehWiggles
[This review was collected as part of a promotion.] Works well with my tablet and phone, the Galaxy ai assistant is easy to use. The widget for control of the buds is easy to understand and use. Love the noise cancelling feature when listening to music.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Good sound but horrible tracking
on May 14, 2026
Posted by: Greenwhale
from Fairfax, VA
As a teen, I saved up a lot of money to get these buds with took months. Once I had these, they were great! They fit fine, looked nice, good noise cancelation, and also great sound quality. I lost it two days ago when I believe someone opened my backpack and it fell out a week ago. I tried to track them by their last known location which was 2 days ago and can't find em anywhere near that location. I used every feature but they didnt work. After months of saving up this is what happens? I knew earbuds have horrible tracking but as a larger brand I thought these had somewhat okay tracking.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R, May 15, 2026
Greetings Greenwhale,
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. We’re thrilled to hear that you enjoyed the fit, sound quality, and noise cancellation after saving up for them. Features like SmartThings Find are designed to help users stay connected to their Galaxy devices while providing a simple and immersive listening experience.
We understand how frustrating it can be when you can’t find your earbuds, and tracking them can sometimes be challenging. Samsung SmartThings is built to offer reliable location tracking within the Samsung ecosystem. If other Samsung users nearby have their Bluetooth on, they can help locate your Galaxy Buds3 Pro.
For more information or assistance, please reach out to our Samsung Support Team. We're here to help. Thank you for your feedback, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. We’re thrilled to hear that you enjoyed the fit, sound quality, and noise cancellation after saving up for them. Features like SmartThings Find are designed to help users stay connected to their Galaxy devices while providing a simple and immersive listening experience.
We understand how frustrating it can be when you can’t find your earbuds, and tracking them can sometimes be challenging. Samsung SmartThings is built to offer reliable location tracking within the Samsung ecosystem. If other Samsung users nearby have their Bluetooth on, they can help locate your Galaxy Buds3 Pro.
For more information or assistance, please reach out to our Samsung Support Team. We're here to help. Thank you for your feedback, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and great quality!
on May 14, 2026
Posted by: GalaxyFarFarAway
[This review was collected as part of a promotion.] I've been through pretty much every pair of Galaxy Buds since the originals, and the Buds3 Pro are a massive step up. I know the "blade" design is a departure from the older bean shape, but honestly, it's way more functional. They're super comfortable for long sessions and they actually stay put when I'm at the gym.
The audio quality is crisp, but the Galaxy Al features are what really sold me. I love how the "Adaptive Noise Control" works-the Al basically listens to the environment and adjusts the ANC on the fly. If I'm walking past a loud construction site, it blocks everything out, but if an ambulance goes by or someone starts talking to me, it lets the right sounds through automatically so I'm not constantly fiddling with settings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
PERFECTION ON SOUND TECHNOLOGY
on May 14, 2026
Posted by: Nandhu
[This review was collected as part of a promotion.] Best buy without any second thoughts in this budget and a good overall experience for me
Value
5
Written by a customer while visiting Samsung US