Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,968 Reviews)
Rating breakdown 13,968 reviews
5 Stars
9,555
4 Stars
2,288
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Clear Sound and Great Everyday Comfort
on April 13, 2026
Posted by: DestSendy
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds3 Pro daily and they’ve been a great addition to my routine. The sound quality is very clear with strong bass and balanced audio, whether I’m listening to music, watching videos, or taking calls.
They are comfortable to wear for long periods and fit securely in my ears. The noise cancellation works well and helps me stay focused, especially in busy environments.
Galaxy AI features also improve the overall experience by making controls and adjustments more seamless and intuitive.
Battery life is solid and lasts throughout the day without any issues.
Overall, these earbuds are reliable, sound great, and are perfect for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They are alright
on April 13, 2026
Posted by: Wolfpack
[This review was collected as part of a promotion.] The buds pro 3 are decent earbuds but the controls i feel are clunky and the case not having an option to beep when lost is a concern too when owning this product. Hardly any decent case options stinks too, the first 2 gens had pokemon pokeballs as cases for your buds.
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hey there Wolfpack,
Thank you for your feedback on the Galaxy Buds3 Pro. We’re pleased to hear that you find them to be a solid product overall. While it’s true that the Galaxy Buds3 Pro do not have a speaker to play a sound when they are missing, you still have options to locate them.
If your Galaxy Buds go missing, you can easily find them using either the SmartThings Find or Samsung Find services. Both of these services allow you to pinpoint your buds’ location on a map, enable a ringing sound for easier retrieval, and receive notifications when they have been found.
For more information on how to use the SmartThings Find app or the Samsung Find app to locate your Galaxy Buds3 Pro and their case, please check the respective resources. Your feedback regarding the controls and case features is invaluable and helps us explore how convenience and customization can continue to evolve. Thank you for being a Samsung customer!
Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy Buds3 Pro. We’re pleased to hear that you find them to be a solid product overall. While it’s true that the Galaxy Buds3 Pro do not have a speaker to play a sound when they are missing, you still have options to locate them.
If your Galaxy Buds go missing, you can easily find them using either the SmartThings Find or Samsung Find services. Both of these services allow you to pinpoint your buds’ location on a map, enable a ringing sound for easier retrieval, and receive notifications when they have been found.
For more information on how to use the SmartThings Find app or the Samsung Find app to locate your Galaxy Buds3 Pro and their case, please check the respective resources. Your feedback regarding the controls and case features is invaluable and helps us explore how convenience and customization can continue to evolve. Thank you for being a Samsung customer!
Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Smart, Reliable and Perfect for Daily Use
on April 13, 2026
Posted by: DestSendy
[This review was collected as part of a promotion.] I’ve been using the Galaxy Watch8 daily and it fits perfectly into my routine. It’s smooth, responsive, and easy to navigate whether I’m checking notifications, tracking workouts, or monitoring my health.
The design is clean and comfortable to wear all day, and the display is bright and easy to read even outdoors.
Health tracking features are very useful, especially for steps, heart rate, and sleep tracking. It helps me stay consistent and aware of my daily activity.
Galaxy AI also adds a smart layer to the experience by making interactions faster and more intuitive.
Battery life is reliable and lasts through my day without issues.
Overall, it’s a well-balanced smartwatch that combines performance, comfort, and useful features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cud be better
on April 13, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] The original galaxy buds samsung had, we're ok. I have small ears, so all of these buds don't always stay in my ears. The pro three series, also won't stay in my ears. I don't remember what the directions say about fast forward, Stop, go, answer a phone, etc. So, with that in mind, they don't do me any good - EXCEPT to listen to a youtube video or a movie i may be watching or a phone call ( that I have answered from tapping on my phone screen). All in all, I am still glad I purchased them. I really would like to trade in my old, and I mean old, samsung earbuds - the little bitty things, for the brand new 4's. Will see. The open earbuds stay on the outside part of my ear Very nicely. BUT: the little piece where the sound comes out of I can barely hear. And Yes, I have the volume turned up. And my hearing is almost perfect. The piece where the sound come out of is not close enough to the hole in my ear For me to hear it very well. Sad, cause I really like those.
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hi there Unhappy,
Thank you for your feedback on the Galaxy Buds3 Pro. I'm glad to hear that you are still enjoying them for everyday listening. We understand that preferences for fit and controls can vary, and your input is valuable in highlighting how comfort and usability can continue to improve across our designs. Since the fit of your Galaxy Buds3 Pro is so important, please check out the link below for tips on achieving the perfect fit. Thank you for being a valued Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy Buds3 Pro. I'm glad to hear that you are still enjoying them for everyday listening. We understand that preferences for fit and controls can vary, and your input is valuable in highlighting how comfort and usability can continue to improve across our designs. Since the fit of your Galaxy Buds3 Pro is so important, please check out the link below for tips on achieving the perfect fit. Thank you for being a valued Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love these buds
on April 13, 2026
Posted by: Tandecompose
[This review was collected as part of a promotion.] The buds themselves are awesome, translate feature with s24 and s22 phone are great. Galaxy Ai works seamlessly as do the buds between my samsung devices. I use the buds with s22 , s24+, S10+ tab . I love the feature where simple tap transfers pairing of buds to a new device rather than ha ing to mess with Bluetooth pairing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Upgrade and fit
on April 13, 2026
Posted by: Mamop21
[This review was collected as part of a promotion.] I have been using Samsung earbuds for ears. I bought these by exchanging my Buds pro. By far the buds 2 were the best I had ever used, but these were one of the best upgrades. Them seemed to fit seamlessly in the ears and were great during workouts. The ANC at the time were also a great shift from the previous generation. And I am assuming the next gens are far better
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect headphones
on April 13, 2026
Posted by: AndroidSince2008
[This review was collected as part of a promotion.] These headphones are excellent overall—great sound quality, battery life, and design. They also come with multiple earbud tip sizes, which is a nice touch. However, the earbud tips ended up being the only real issue for me. Once they pick up natural ear oils, they become extremely slick and start slipping out pretty easily, even when using different sizes. It makes it hard to maintain a secure, comfortable fit over time.
I really wanted to give these a perfect score because everything else is fantastic, but the earbud tips hold them back. Improving the material or grip of the tips would make these nearly perfect!
I really wanted to give these a perfect score because everything else is fantastic, but the earbud tips hold them back. Improving the material or grip of the tips would make these nearly perfect!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones ever
on April 13, 2026
Posted by: Love2shoplb111
[This review was collected as part of a promotion.] Everything is so seamless and I love it from the updates to the small details like the surround sound modes
Value
5
Written by a customer while visiting Samsung US