Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,970 Reviews)
Rating breakdown 13,970 reviews
5 Stars
9,556
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
My favorite feature
on March 15, 2026
Posted by: LovingStudy
[This review was collected as part of a promotion.] My Buds3 Pro = My English study partner! I love them for private calls, but they are a game-changer for learning pronunciation. The clarity is 10/10. For any of my fellow non-native speakers—these help you hear the details you've been missing!
Value
5
Written by a customer while visiting Samsung US
Posted by: Crissy W
from New Jersey
Verified Purchase:Yes
These ear buds are great. I'm in love with the design and the overall bud.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and features
on March 15, 2026
Posted by: glwhitetail
[This review was collected as part of a promotion.] Great sound and love the features on the stalk as well. Only grip is the ear tips did not work great for me. My wife had no issues with hers though. I ended up with a set of comply foam tips and that made a world of difference! Great battery life and sound quality with the buds 3 pros. Love jamming out with them in at work when working on tasks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Poor case design
on March 15, 2026
Posted by: EsteMed
Poor case design often keeps one or another of the earpieces from charging , very weak mic is not great for calls.
Response from Samsung USBy R&R, March 19, 2026
Hello EsteMed,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver smooth listening and communication, easily connecting across Galaxy devices. Proper charging alignment and call clarity greatly improve your experience throughout the day.
To get the best charging performance, make sure the earbuds align correctly with the magnetic charging port at the bottom of the case when you place them inside. If you experience unexpected audio quality issues, it might mean a software update is needed.
To ensure your software updates go smoothly, follow these steps if you have a Galaxy phone: first, connect your Galaxy Buds series earbuds to the Galaxy Wearable app on your phone or tablet, or use the PC manager software to check for updates.
For more information on keeping your earbuds up to date, please refer to the link below. When everything is in sync, the Buds will smoothly integrate into your daily routine. Thank you for being a Samsung customer.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver smooth listening and communication, easily connecting across Galaxy devices. Proper charging alignment and call clarity greatly improve your experience throughout the day.
To get the best charging performance, make sure the earbuds align correctly with the magnetic charging port at the bottom of the case when you place them inside. If you experience unexpected audio quality issues, it might mean a software update is needed.
To ensure your software updates go smoothly, follow these steps if you have a Galaxy phone: first, connect your Galaxy Buds series earbuds to the Galaxy Wearable app on your phone or tablet, or use the PC manager software to check for updates.
For more information on keeping your earbuds up to date, please refer to the link below. When everything is in sync, the Buds will smoothly integrate into your daily routine. Thank you for being a Samsung customer.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this buds for my music and calls
on March 15, 2026
Posted by: Foreverking
[This review was collected as part of a promotion.] The galaxy AI is a great help me a lot I can modify my videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and easy to use
on March 15, 2026
Posted by: Crzydrvr77
[This review was collected as part of a promotion.] Excellent Sound, Smart Features, and Seamless Galaxy Integration
I’ve been extremely impressed with the Galaxy Buds3 Pro. The sound quality is outstanding. The bass is full without being overpowering, the mids are clear, and the highs are crisp. Whether I’m listening to music, podcasts, or taking calls, everything sounds balanced and detailed.
The active noise cancellation works really well and does a great job reducing background noise in busy environments. At the same time, the transparency mode makes it easy to stay aware of what’s going on around you when needed.
What really sets these earbuds apart is the Galaxy AI integration. Features like real time translation and adaptive sound optimization make the experience feel smarter and more personalized. It is impressive how Galaxy AI can adjust audio and improve call clarity automatically depending on your environment.
They’re also very comfortable to wear for long periods, and the new design feels modern and premium. Pairing with my Galaxy phone was instant and seamless.
If you’re part of the Samsung ecosystem, the Galaxy Buds3 Pro are easily some of the best earbuds available right now. Great sound, powerful noise cancellation, and the added intelligence of Galaxy AI make them a fantastic upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is so good!
on March 16, 2026
Posted by: ToneBone
[This review was collected as part of a promotion.] The probuds3 are great with sound quality, price for said product and what youre getting for your buck as well as the intergrated "Galaxy AI" assistant built in is so clutch. I use them 24/7 at home, work, commuting with car speakers that dont work to well.. everything honestly haha fit great to boot, i cant wait til i need a new pair for the later model upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is so good!
on March 16, 2026
Posted by: ToneBone
[This review was collected as part of a promotion.] The probuds3 are great with sound quality, price for said product and what youre getting for your buck as well as the intergrated "Galaxy AI" assistant built in is so clutch. I use them 24/7 at home, work, commuting with car speakers that dont work to well.. everything honestly haha fit great to boot, i cant wait til i need a new pair for the later model upgrade!
Value
5
Written by a customer while visiting Samsung US