Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,970 Reviews)
Rating breakdown 13,970 reviews
5 Stars
9,556
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Great sound, poor design
on March 14, 2026
Posted by: Soundgarden2
[This review was collected as part of a promotion.] Sound and anc is great but the design is poor. The charging connection with each bud is very very sensitive and if any moisture is on it then it will not charge. The battery is also not great, looking forward to the pro 4.
Value
3
Response from Samsung USBy R&R, March 18, 2026
Hiya Soundgarden2,
Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro. If you enjoy the sound quality of your current Galaxy Buds3 Pro but feel that the design isn't quite the right fit for you, the Galaxy Buds4 Pro might be exactly what you’re looking for. They offer enhanced sound along with a more comfortable design. Features like the head gesture control show the evolution of the Galaxy Buds series. Our developers listened to user feedback and made improvements accordingly.
Keep in mind that the Galaxy Buds3 Pro are still a very reliable choice. To prolong battery life, ensure that the software for your Galaxy Buds3 Pro is up to date. If you don't require features like Active Noise Cancellation (ANC), consider turning it off to extend battery life. If you're interested in finding ways to maintain your battery life, please check out the article linked below.
Don’t forget to explore the Galaxy Buds4 Pro; they may perfectly meet your audio needs. We appreciate your review and thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro. If you enjoy the sound quality of your current Galaxy Buds3 Pro but feel that the design isn't quite the right fit for you, the Galaxy Buds4 Pro might be exactly what you’re looking for. They offer enhanced sound along with a more comfortable design. Features like the head gesture control show the evolution of the Galaxy Buds series. Our developers listened to user feedback and made improvements accordingly.
Keep in mind that the Galaxy Buds3 Pro are still a very reliable choice. To prolong battery life, ensure that the software for your Galaxy Buds3 Pro is up to date. If you don't require features like Active Noise Cancellation (ANC), consider turning it off to extend battery life. If you're interested in finding ways to maintain your battery life, please check out the article linked below.
Don’t forget to explore the Galaxy Buds4 Pro; they may perfectly meet your audio needs. We appreciate your review and thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Buds-tastics
on March 14, 2026
Posted by: Brodz20
[This review was collected as part of a promotion.] By far these are the most functional bids that I've had and are a great upgrade from buds 1 and 2. I love the buds features and functionality. I cannot leave home without the buds as they jallhave becomea must for daily commute. I love the feel amd sound from the buds 3 and love the surround sound and noise blocking features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very convenient to use
on March 14, 2026
Posted by: TechGuy
[This review was collected as part of a promotion.] Very comfortable and sound quality is fantastic. Easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds3 Pro
on March 14, 2026
Posted by: SilentKvng
[This review was collected as part of a promotion.] Excellent sound quality while listening to music and phone calls. Noise cancelation is an amazing feature to have when you want to block out all background noise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent headphones
on March 14, 2026
Posted by: Dash3633
[This review was collected as part of a promotion.] The headphones are pretty good. One thing I don't like is the burning rubber smell that comes off of them. Also high pitch noises sound horrendous when wearing the headphones. Making my ears hurt.
Value
3
Response from Samsung USBy R&R, March 18, 2026
Hey Dash3633,
Thank you for updating us on your Galaxy Buds3 Pro. It is unusual for these earbuds to emit any kind of smell. If you detect a burning odor, please discontinue use immediately and contact our Samsung Support Team.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We also offer the option to add additional coverage through Samsung Care+ on eligible devices, providing extended protection and additional support.
Please reach out to support at your earliest convenience. We look forward to assisting you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on your Galaxy Buds3 Pro. It is unusual for these earbuds to emit any kind of smell. If you detect a burning odor, please discontinue use immediately and contact our Samsung Support Team.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We also offer the option to add additional coverage through Samsung Care+ on eligible devices, providing extended protection and additional support.
Please reach out to support at your earliest convenience. We look forward to assisting you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Satisfactory earbuds!
on March 14, 2026
Posted by: JMan322
[This review was collected as part of a promotion.] Satisfied with the streaming quality from services such as Spotify, which offers many features to help me recognize different languages if I choose. How is Galaxy AI? I can request Gemini to do things for me. The 30 buds have microphones. Active noise cancellation copies the sound waves you are hearing to block out any noise around you in noisy environments. The accessibility feature has an option available to use as an amplifying microphone for ambient noises that you can switch to automatically to pick up verbal voice or sounds. Music sounds good. I'm using it Galaxy AI Gemini to proofread this review I'm texting out on my Samsung s25 Ultra phone. Just going to the gym and I button and let him do his proofreading and it send without putting too much more thought into it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome product
on March 14, 2026
Posted by: Burrn22
[This review was collected as part of a promotion.] Awesome for music and audio books! Great work galaxy Ai!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
They are very comfortable.
on March 14, 2026
Posted by: Gilbert84
[This review was collected as part of a promotion.] These headphones are heard very well, the only bad thing is that if you try to arrange it, it can hang up the call.
Value
5
Written by a customer while visiting Samsung US