Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,971 Reviews)
Open Ratings Snapshot
Rating breakdown 13,971 reviews
5 Stars
9,557
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product. 
(
3,499 out of 4,520
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Not recommended
on January 22, 2026
Posted by: JCAA
Don't recommend. Hurts using them so I can't use them.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&RJanuary 23, 2026
Hi JCAA,
Thank you for your feedback. The Galaxy Buds3 Pro come with customizable ear tips to suit various ear shapes and listening needs. Comfort levels can differ among users, and a proper fit is essential for long listening periods. For more tips on getting the best fit with your Galaxy Buds3 Pro, please see the linked article below. We appreciate your continued support as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice look
on January 23, 2026
Posted by: Schneider
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
It’s really cool to connect with my phone and the sound is good but it look too big in my ear.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&RJanuary 26, 2026
Greetings Schneider,
Thank you for sharing your feedback. The Galaxy Buds3 Pro aim to deliver immersive sound, smooth connectivity, and a stylish design. Comfort and appearance vary for each individual, and your comments highlight the importance of comfort and aesthetics in the overall experience. We're glad to hear that the sound quality and connection impressed you. We appreciate your kind review and thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Smooth device
on January 23, 2026
Posted by: Christmas gift
from Florida
Expertise:Expert
Verified Purchase:Yes
Well built item with cool features, smooth color and sounds excellent.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&RFebruary 18, 2026
Greetings Christmas gift
Thank you for sharing your experience. We’re glad to hear you’re enjoying the build quality, sound clarity, and modern design of the Galaxy Buds3 Pro. Designed for comfort and immersive audio, they’re built to enhance every listening moment. Thank you for being part of the Samsung family.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ergonomic characteristics
on January 24, 2026
Posted by: Tony
from Randelman, NC
Expertise:Expert
Verified Purchase:Yes
The quality is insuperable: sound perfect, blootooth easy and fast connectivity, excellent performance, battery last long. However it does not fit to my ears, I have to constantly adjust position to fix it to my ears, but they drop all the time even changing to other ear tips size. I'm sure this not only my problem, it should happening, may be not to majority, but to many other people. I suggest disingners to search and think about it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&RFebruary 20, 2026
Hey Tony,
Thank you for your valuable feedback. We are delighted to hear that you are satisfied with the sound quality, connectivity, and battery life of the Galaxy Buds3 Pro. With multiple ear tip options and an ergonomic design, these earbuds are designed to provide a personalized listening experience. Your insights help us improve comfort and fit for all users. Thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than expected
on January 24, 2026
Posted by: Queen
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
Battery life & sound quality exceeded my expectations. Great buy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 27, 2026
Hey Queen,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. Its long-lasting battery and high-quality sound are essential to the Galaxy audio experience, meant to support daily listening without disruption. I'm glad these features made a positive impression during your use. We appreciate your choice of Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but not perfect
on January 25, 2026
Posted by: Father Banana
from boston
Expertise:Expert
Verified Purchase:Yes
Fit nice, although it takes a minute to get the right size thingy in your ear but, once done the noise canceling is pristine, the sound is exceptional and the fact you don't need a separate app and just control them from your phone's bluetooth settings. Awesome
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&RFebruary 20, 2026
Hi there,
Thank you for sharing your experience. It's wonderful to hear that the Galaxy Buds3 Pro offer outstanding sound quality and immersive noise cancelation when properly fitted. With seamless integration with Galaxy devices and user-friendly controls, they are designed to make everyday listening easy and enjoyable. We appreciate your choice of Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They are the best buds so far
on January 27, 2026
Posted by: Misslocs
Verified Purchase:Yes
I like these Galaxy Buds Pro 3. Fits in your ear securely & also has smaller & bigger ear pieces for adjustments in sizes. My favorite feature is the translator option.
Response from Samsung USBy R&RJanuary 27, 2026
Hi there Misslocs,
Thank you for sharing your experience with the Galaxy Buds3 Pro. A secure fit and adjustable ear tips contribute to a comfortable listening experience, while smart features like the translator offer added convenience. It’s wonderful to see how these elements combine to make the Buds3 Pro a standout choice for daily use. We appreciate you choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on January 27, 2026
Posted by: Richard
Verified Purchase:Yes
Very great I use it for gaming and the latency is next to none
Response from Samsung USBy R&RFebruary 6, 2026
Hello Richard,
Thank you for your feedback on the Galaxy Buds3 Pro. We’re excited to hear how well they perform during gaming sessions with very little latency. Designed to provide responsive sound and smooth performance, these earbuds help create a more immersive entertainment experience. We appreciate you being part of the Samsung family.
-Ty

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Written by a customer while visiting Samsung US
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