Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,971 Reviews)
Rating breakdown 13,971 reviews
5 Stars
9,557
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Bgun
from Watervliet,mi
Expertise:Beginner
Verified Purchase:Yes
Just trying to get used to how to work them completely. Play, pause, volume and all that.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, January 13, 2026
Howdy Bgun,
Thank you for sharing your insights on the Galaxy Buds3 Pro. These earbuds feature intuitive touch controls and advanced functions that become more comfortable with regular use. The Buds3 Pro lets you manage music, calls, and other features via Pinch Control. For detailed instructions, illustrations, and demonstrations on using your Galaxy Buds3 Pro, please consult our online guide linked below. Feedback on the learning curve indicates that users adapt to hands-free controls as they explore the full potential of their listening experience. We appreciate your choice of Samsung.
Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/
-Ty
Samsung Support
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Thank you for sharing your insights on the Galaxy Buds3 Pro. These earbuds feature intuitive touch controls and advanced functions that become more comfortable with regular use. The Buds3 Pro lets you manage music, calls, and other features via Pinch Control. For detailed instructions, illustrations, and demonstrations on using your Galaxy Buds3 Pro, please consult our online guide linked below. Feedback on the learning curve indicates that users adapt to hands-free controls as they explore the full potential of their listening experience. We appreciate your choice of Samsung.
Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Justin
from New York.
Expertise:Expert
Verified Purchase:Yes
Better than expected. Worth the amount. Easy setup.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hi Justin,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re glad to hear that their easy setup and dependable performance made a positive impression. Created to fit smoothly into everyday life, they allow users to enjoy quality sound with ease. Your experience highlights our commitment to this aim. We value your participation in the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re glad to hear that their easy setup and dependable performance made a positive impression. Created to fit smoothly into everyday life, they allow users to enjoy quality sound with ease. Your experience highlights our commitment to this aim. We value your participation in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great product, but are they too sleek?
on January 1, 2026
Posted by: Juggling Jimmy
from Colorado
Expertise:Expert
Great product. The sound quality with both buds in your ear is fantastic. I use them for work and have to keep one ear bud in at a time due to how excellent the noise canceling technology is.
Cons: I have experienced intermittent charging issues between the buds and the case. However, the manufacturer does recommend daily cleaning.
Cons: I have experienced intermittent charging issues between the buds and the case. However, the manufacturer does recommend daily cleaning.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hi Juggling Jimmy,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are built for immersive sound and advanced noise reduction, offering a focused listening experience whether you're working or relaxing. Your feedback emphasizes the clarity and noise cancellation features that stand out during everyday use. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are built for immersive sound and advanced noise reduction, offering a focused listening experience whether you're working or relaxing. Your feedback emphasizes the clarity and noise cancellation features that stand out during everyday use. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Wyatt
from Boonsboro, Md
Expertise:Expert
Verified Purchase:Yes
Exceptional sound quality in a sleek, small, and quality made earbud. I cant have asked for a better experience with my new samsung earbuds!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hey there Wyatt,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear you appreciate the high-quality sound and sleek, compact design. Our goal is to blend craftsmanship with advanced audio technology to produce products that are both comfortable and excellent in sound. We’re pleased this experience exceeded your expectations. Thanks for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear you appreciate the high-quality sound and sleek, compact design. Our goal is to blend craftsmanship with advanced audio technology to produce products that are both comfortable and excellent in sound. We’re pleased this experience exceeded your expectations. Thanks for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung’s Buds3 Pro: Comfort, Clarity, and Class.
on January 2, 2026
Posted by: Ramakrishnan Rathinavel
from Minnesota, MN
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds3 Pro Silver stand out as Samsung’s most advanced earbuds yet, offering premium sound, strong AI‑powered features, and a sleek new stemmed design. Based on my usage I can feel the excellent audio quality and comfort, though ANC performance trails some competitors which can still be improved. Overall I liked the headset very much.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 13, 2026
Good day Ramakrishnan Rathinavel,
Thank you for sharing such detailed feedback. The Galaxy Buds3 Pro bring together advanced audio, intelligent features, and a refined stem design that many users find both comfortable and stylish. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing such detailed feedback. The Galaxy Buds3 Pro bring together advanced audio, intelligent features, and a refined stem design that many users find both comfortable and stylish. Thanks for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Having battery issues on the right ear bud
on January 3, 2026
Posted by: Frazier
Having issues with the battery in the right ear bud will not stay charged only for a few hours now very disappointed in this product considering the price i paid
Response from Samsung USBy R&R, January 5, 2026
Greetings Frazier,
Thank you for your feedback on the Galaxy Buds3 Pro. Battery life is critical for daily use, especially for those who rely on their earbuds throughout the day. If your Galaxy earbuds aren't charging or turning on, the problem might be with the earbuds or the charging case. Using an unapproved charger can cause charging issues and may damage the earbuds. Try fully charging the case, checking the earbuds for damage, or restarting them. Also, verify there's no interference with the case and that the earbuds are seated properly. Clean the charging contacts if needed. Below is a link to an article with additional troubleshooting steps. The Galaxy Wearable self-diagnostic mode tests your device's hardware and software to help you identify issues with your earbuds. It can indicate whether a software update is needed or if there’s another issue, giving you a clearer idea of what to do next. Our expert team is always ready to help. Please get in touch with Samsung Support for further assistance. Your feedback helps us improve. Thank you for choosing Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
Samsung Support
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Samsung Community
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Thank you for your feedback on the Galaxy Buds3 Pro. Battery life is critical for daily use, especially for those who rely on their earbuds throughout the day. If your Galaxy earbuds aren't charging or turning on, the problem might be with the earbuds or the charging case. Using an unapproved charger can cause charging issues and may damage the earbuds. Try fully charging the case, checking the earbuds for damage, or restarting them. Also, verify there's no interference with the case and that the earbuds are seated properly. Clean the charging contacts if needed. Below is a link to an article with additional troubleshooting steps. The Galaxy Wearable self-diagnostic mode tests your device's hardware and software to help you identify issues with your earbuds. It can indicate whether a software update is needed or if there’s another issue, giving you a clearer idea of what to do next. Our expert team is always ready to help. Please get in touch with Samsung Support for further assistance. Your feedback helps us improve. Thank you for choosing Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Jonathan
Verified Purchase:Yes
Best sound and the noise canceling has improved. I also like the fit.
I would recommend this to a friend!
Response from Samsung USBy R&R, February 13, 2026
Hi Jonathan,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re pleased to hear you’ve noticed enhancements in sound quality, active noise cancellation, and fit. Your comments highlight the effort we put into each new generation of Galaxy Buds. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re pleased to hear you’ve noticed enhancements in sound quality, active noise cancellation, and fit. Your comments highlight the effort we put into each new generation of Galaxy Buds. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound, comfortable fit, amazing noise cancel
on January 3, 2026
Posted by: Anonymous
from Tucson, Az. USA
Expertise:Intermediate
Verified Purchase:Yes
I did put the Conform tips on it, but really didn't need to. They fit well, I expect them to feel more in my ears but they never fall out. I can sleep with them and they stay in. I wish they didn't look like silver airpods.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hey there John Keefe,
Thank you for sharing such a detailed experience. The Galaxy Buds3 Pro are designed to provide a secure, comfortable fit that stays in place during daily activities and long-term use. It's great to hear how the fit, sound quality, and ANC work together to deliver comfort throughout the day and night. We value you as a Samsung customer.
-Ty
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Thank you for sharing such a detailed experience. The Galaxy Buds3 Pro are designed to provide a secure, comfortable fit that stays in place during daily activities and long-term use. It's great to hear how the fit, sound quality, and ANC work together to deliver comfort throughout the day and night. We value you as a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US