Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,971 Reviews)
Rating breakdown 13,971 reviews
5 Stars
9,557
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: That Guy
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
These fit way better than my galaxy bud pro 2's but they are so quiet. They are not loud enough
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R, January 14, 2026
Ahoy That Guy,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to offer a comfortable fit and balanced sound, aiming for clarity and comfort during extended listening. If you find the loudness needs adjustment, consider ensuring they fit well and customizing the sound settings directly on your device. You can tailor the sound profile to suit your activity. Please refer to the online guide linked below for tips on adjusting settings to match your preferences. We appreciate your feedback and value your loyalty as a Samsung customer.
Automatic noise adjustments on the Galaxy Buds3 Pro
https://www.samsung.com/us/support/answer/ANS10003394/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are designed to offer a comfortable fit and balanced sound, aiming for clarity and comfort during extended listening. If you find the loudness needs adjustment, consider ensuring they fit well and customizing the sound settings directly on your device. You can tailor the sound profile to suit your activity. Please refer to the online guide linked below for tips on adjusting settings to match your preferences. We appreciate your feedback and value your loyalty as a Samsung customer.
Automatic noise adjustments on the Galaxy Buds3 Pro
https://www.samsung.com/us/support/answer/ANS10003394/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great noise cancelation
on December 23, 2025
Posted by: EthanD
from Cherry valley new york
Expertise:Intermediate
Noise cancelation is great. Sound is ok. Battery life is pretty bad. Overall all, the controls are good and yes, I would recommend
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, January 14, 2026
Hiya EthanD,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are crafted to deliver superior Active Noise Cancellation, responsive controls, and a smooth listening experience. Your feedback on battery performance highlights how usage habits and feature preferences shape daily expectations. Such reviews assist others in determining how the Galaxy Buds3 Pro integrate into their routines. We appreciate your recommendation and are glad to hear they fit so effortlessly into your daily life. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are crafted to deliver superior Active Noise Cancellation, responsive controls, and a smooth listening experience. Your feedback on battery performance highlights how usage habits and feature preferences shape daily expectations. Such reviews assist others in determining how the Galaxy Buds3 Pro integrate into their routines. We appreciate your recommendation and are glad to hear they fit so effortlessly into your daily life. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great durability and build quality
on December 24, 2025
Posted by: Supermansenior99
from South Bend, Indiana
Expertise:Intermediate
Durability, quality, Water resistant, sound quality!
I had dropped my galaxy buds3 pro in the snow and had to recently buy a new pair. After 2 weeks being buried and after the snow melted I looked down in my yard and found my old pair! Took them to work and charged them thankful the case was still working the proceeded to use the buds all day with no problem! 10/10!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Greetings Supermansenior99,
Thank you for sharing your impressive experience with the Galaxy Buds3 Pro. Crafted for durability and water resistance, these earbuds are designed to support active lifestyles and unforeseen situations. Your appreciation for their premium construction and reliable performance in daily use is apparent. Your story underscores the resilience built into the Galaxy Buds3 Pro. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your impressive experience with the Galaxy Buds3 Pro. Crafted for durability and water resistance, these earbuds are designed to support active lifestyles and unforeseen situations. Your appreciation for their premium construction and reliable performance in daily use is apparent. Your story underscores the resilience built into the Galaxy Buds3 Pro. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Devon
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I've had a great experience with the Buds3 Pro. Very solid construction, sleek design, with intuitive gestures. I think they're also relatively comfortable for the size and design.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, January 14, 2026
Ahoy Devon,
Thanks for sharing your experience with the Galaxy Buds3 Pro. Featuring a sleek design, easy-to-use gestures, and durable build, these earbuds are designed for comfortable, everyday listening. Feedback like yours highlights the perfect mix of style, usability, and performance that many users value in premium audio gear. We appreciate you being a Samsung customer.
-Ty
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Thanks for sharing your experience with the Galaxy Buds3 Pro. Featuring a sleek design, easy-to-use gestures, and durable build, these earbuds are designed for comfortable, everyday listening. Feedback like yours highlights the perfect mix of style, usability, and performance that many users value in premium audio gear. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible charging capabilities
on December 26, 2025
Posted by: 123e
Expertise:Intermediate
Anytime you try to charge the headphones after a workout It always says that there's moisture in the headphones. No matter how much you dry them off It will still somehow say that there's moisture on the headphone or the case, or that there's some type of debris on it When there's no debris on it
This makes it very unusable For an everyday user who tries to use them for workouts. Especially when these are supposed to be waterproof.
Never had an issue with my two pairs of galaxy buds 2.
Hopefully this design flaw gets addressed with the next model
This makes it very unusable For an everyday user who tries to use them for workouts. Especially when these are supposed to be waterproof.
Never had an issue with my two pairs of galaxy buds 2.
Hopefully this design flaw gets addressed with the next model
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy R&R, December 29, 2025
Hi 123e,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds, designed for active lifestyles, offer a balanced mix of protection and performance across different environments. If you see a moisture-detection error message even after cleaning your earbuds, check whether your firmware is up to date. Sometimes, this message means an update is needed. Instructions for updating your Galaxy Buds3 Pro are linked below. For further assistance, contact our Samsung Support Team. Your feedback highlights how workout conditions impact charging and will help shape future features for fitness users. We appreciate your involvement in the Samsung community and your detailed insights.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds, designed for active lifestyles, offer a balanced mix of protection and performance across different environments. If you see a moisture-detection error message even after cleaning your earbuds, check whether your firmware is up to date. Sometimes, this message means an update is needed. Instructions for updating your Galaxy Buds3 Pro are linked below. For further assistance, contact our Samsung Support Team. Your feedback highlights how workout conditions impact charging and will help shape future features for fitness users. We appreciate your involvement in the Samsung community and your detailed insights.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: DGH78
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I have buds2 i think has better sound quality, however one of it not working, that why upgrade to buds3, I think next time will go with an other brand
No, I would not recommend this to a friend.
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, December 29, 2025
Hi DGH78,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Sound quality is deeply personal, especially for users accustomed to earlier Galaxy Buds generations. Your comparison illustrates how differences in audio tuning can be noticeable when changing models and offers useful advice for those considering newer designs. We appreciate your involvement in the Samsung community and your valuable feedback.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Sound quality is deeply personal, especially for users accustomed to earlier Galaxy Buds generations. Your comparison illustrates how differences in audio tuning can be noticeable when changing models and offers useful advice for those considering newer designs. We appreciate your involvement in the Samsung community and your valuable feedback.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Charlie
from Copiague New York
Expertise:Intermediate
Verified Purchase:Yes
Looks great, sound quality is fabulous and I love the additional protective case I ordered with them. I love the way case fits inside each other.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hi Charlie,
Thank you for sharing your experience. Galaxy Buds3 Pro are designed to offer high-quality sound, a sleek appearance, and practical accessory choices. It’s great to hear that the protective case and overall look enhance daily usage. Feedback like this highlights the significance of small details that work well together. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your experience. Galaxy Buds3 Pro are designed to offer high-quality sound, a sleek appearance, and practical accessory choices. It’s great to hear that the protective case and overall look enhance daily usage. Feedback like this highlights the significance of small details that work well together. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Taylor
from Tn
Verified Purchase:Yes
Got these to replace my old ones. My spouse says they can hear me clear.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, January 13, 2026
Hi Taylor,
We're pleased that your spouse can hear you clearly with your Galaxy Buds3 Pro. The upgrade enhances audio and call quality for a better experience. Featuring user-friendly design and advanced AI features like live translations, the Galaxy Buds3 Pro reflect what users want and are now accessible to many. We're glad you could upgrade your earbuds effortlessly. Thank you for sharing your experience and being part of the Samsung community.
-Ty
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We're pleased that your spouse can hear you clearly with your Galaxy Buds3 Pro. The upgrade enhances audio and call quality for a better experience. Featuring user-friendly design and advanced AI features like live translations, the Galaxy Buds3 Pro reflect what users want and are now accessible to many. We're glad you could upgrade your earbuds effortlessly. Thank you for sharing your experience and being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US