Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,971 Reviews)
Rating breakdown 13,971 reviews
5 Stars
9,557
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Beeba
from Texas
Expertise:Expert
Verified Purchase:Yes
Wish they came in black but pretty good. Sadly they are not as stealthy as the previous designs are so sneaking them on at work is quite difficult.
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R, January 7, 2026
Hello there Beeba,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. Design and color choices play a significant role in how earbuds fit into everyday life. I'm glad to hear that the overall performance delivered a positive experience. The Galaxy Buds3 Pro seamlessly combine contemporary design with advanced audio features that cater to different listening preferences. We appreciate your involvement in the Samsung community.
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. Design and color choices play a significant role in how earbuds fit into everyday life. I'm glad to hear that the overall performance delivered a positive experience. The Galaxy Buds3 Pro seamlessly combine contemporary design with advanced audio features that cater to different listening preferences. We appreciate your involvement in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Terence
from Los angeles
Expertise:Intermediate
Verified Purchase:Yes
well known issue with the new AI features that sacrifices the needed noise cancelling function. BudPro2 works much better if that is a must for you.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, December 26, 2025
Hello there Terence,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Noise control preferences differ based on environment and listening habits. The Galaxy Buds3 Pro come with smart features that adjust to ambient sounds. We appreciate your feedback on how the Galaxy AI feature works with the ANC. Please see the linked online article below for instructions on adjusting your Galaxy Buds3 Pro settings. We value your feedback and thank you for being a Samsung customer.
Automatic noise adjustments on the Galaxy Buds3 Pro
https://www.samsung.com/us/support/answer/ANS10003394/#:~:text=Automatic%20noise%20and%20sound%20options,hear%20your%20voice%20more%20clearly.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Noise control preferences differ based on environment and listening habits. The Galaxy Buds3 Pro come with smart features that adjust to ambient sounds. We appreciate your feedback on how the Galaxy AI feature works with the ANC. Please see the linked online article below for instructions on adjusting your Galaxy Buds3 Pro settings. We value your feedback and thank you for being a Samsung customer.
Automatic noise adjustments on the Galaxy Buds3 Pro
https://www.samsung.com/us/support/answer/ANS10003394/#:~:text=Automatic%20noise%20and%20sound%20options,hear%20your%20voice%20more%20clearly.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Except For...
on December 19, 2025
Posted by: Leslie
I really like these for the most part. I have been using mine for over a year now. They still work well. However, one of them (the left) doesn't charge properly anymore. Sometimes if I fiddle with it for a while I can get it to charge back up, but it's a hassle. Other than that, it has good sound quality, battery lasts well. I will probably order a new pair. I wish it could be trained to know more vocal commands.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, January 14, 2026
Hey Leslie,
Thank you for sharing your long-term experience with the Galaxy Buds3 Pro. Built to provide reliable sound and steady performance over time. If you notice charging problems shortly after use, cleaning the case and checking the earbud connection can often resolve the concern. Keep in mind, Samsung products are protected against manufacturing defects in materials and workmanship under a 12-month limited warranty. You can also opt for extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We appreciate your choice of Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thank you for sharing your long-term experience with the Galaxy Buds3 Pro. Built to provide reliable sound and steady performance over time. If you notice charging problems shortly after use, cleaning the case and checking the earbud connection can often resolve the concern. Keep in mind, Samsung products are protected against manufacturing defects in materials and workmanship under a 12-month limited warranty. You can also opt for extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We appreciate your choice of Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Orange County, CA
Expertise:Beginner
Verified Purchase:Yes
It's my first time using Buds, I'm very satiesfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, February 10, 2026
Hi Jin Kim,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re excited that your first encounter with earbuds has been so positive. Providing comfort, clarity, and ease of use from the very first listen is our goal, and your feedback is greatly appreciated. Welcome to the Samsung audio experience. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re excited that your first encounter with earbuds has been so positive. Providing comfort, clarity, and ease of use from the very first listen is our goal, and your feedback is greatly appreciated. Welcome to the Samsung audio experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Lostonmoon
from Parsippany, NJ
Verified Purchase:Yes
Works seamlessly with Samsung galaxy ultra and Windows PC.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 26, 2026
Hey there Lostonmoon,
Thank you for the great feedback on your Galaxy Buds3 Pro! They come with a variety of features designed to keep you connected and inspire your creativity. I’m glad to hear they’re working well for you within your Galaxy ecosystem. We appreciate you being a part of Samsung. Elevate your everyday experience!
-Ty
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Thank you for the great feedback on your Galaxy Buds3 Pro! They come with a variety of features designed to keep you connected and inspire your creativity. I’m glad to hear they’re working well for you within your Galaxy ecosystem. We appreciate you being a part of Samsung. Elevate your everyday experience!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Kbell
from Alaska
Verified Purchase:Yes
These buds work great, theyre a step up from my buds2 pro. Im still adjusting to the new shape and kind of miss the bean shape, however, these are more comfortable and sound quality is better. Shipping was extremely quick.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, January 23, 2026
Hey Kbell,
Thank you for sharing your experience with the Galaxy Buds3 Pro upgrade. This model provides enhanced comfort and better sound quality while maintaining the familiar Galaxy design. Many users value how the new shape allows for longer listening periods with clearer audio. Your feedback highlights the careful development behind the Buds3 Pro. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro upgrade. This model provides enhanced comfort and better sound quality while maintaining the familiar Galaxy design. Many users value how the new shape allows for longer listening periods with clearer audio. Your feedback highlights the careful development behind the Buds3 Pro. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Shani
Verified Purchase:Yes
So beautiful comfortable so very good and voice is so clean
Response from Samsung USBy R&R, February 26, 2026
Hi Shani,
Thank you for reaching out and sharing your thoughts on your Galaxy Buds3 Pro. It's wonderful to hear that you've discovered the perfect blend of comfort, a clear and crisp microphone, and enhanced sound quality. These earbuds are designed with features that elevate your listening experience to the next level. We are thrilled that they have met your expectations. Thank you for your review and for choosing Samsung as your go-to brand.
-Ty
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Thank you for reaching out and sharing your thoughts on your Galaxy Buds3 Pro. It's wonderful to hear that you've discovered the perfect blend of comfort, a clear and crisp microphone, and enhanced sound quality. These earbuds are designed with features that elevate your listening experience to the next level. We are thrilled that they have met your expectations. Thank you for your review and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Joan
Verified Purchase:Yes
You can hear and feel every sound of the music, movies its perfect
Response from Samsung USBy R&R, February 20, 2026
Hello Joan,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Music and movies are meant to be felt as much as heard, and your feedback captures that immersive audio. The Buds3 Pro are designed with rich sound tuning and spatial audio features that enhance detail across various media. It's wonderful to hear how meaningful your listening experience has been. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Music and movies are meant to be felt as much as heard, and your feedback captures that immersive audio. The Buds3 Pro are designed with rich sound tuning and spatial audio features that enhance detail across various media. It's wonderful to hear how meaningful your listening experience has been. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US