Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,971 Reviews)
Rating breakdown 13,971 reviews
5 Stars
9,557
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Smart Sound With Comfort
on August 13, 2024
Posted by: MrMakesNCreates
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro delivers on the essentials with stellar sound quality and impressive battery life. Designed with comfort in mind, these earbuds fit snugly, making them perfect for all-day wear, whether you're at work, on the move, or during a workout.
Active Noise Cancellation (ANC) is where these earbuds truly shine, offering a must-have feature for anyone who values an immersive audio experience. The hybrid isolation and passthrough capabilities are seamless, allowing you to switch between focusing on your music and staying aware of your surroundings with just a tap. This makes them versatile for any environment, from noisy commutes to quiet offices.
Battery life is another strong point, giving you hours of uninterrupted listening, even with ANC activated. For someone who uses earbuds all the time, this is a crucial feature, and the Galaxy Buds3 Pro doesn’t disappoint.
Seamless integration with your smartphone is complemented by Galaxy AI, which enhances your listening experience by learning your preferences and automatically adjusting settings for optimal sound. Google Assistant is fully supported, making it easy to manage your day, whether you're setting reminders, sending texts, or controlling your music with voice commands.
Overall, the Galaxy Buds3 Pro offers a balanced mix of top-notch sound quality, comfort, and essential smart features like ANC, Google Assistant, and Galaxy AI, making them an excellent choice for anyone in the ecosystem and beyond.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line wireless headphones
on August 18, 2024
Posted by: KBSamsung
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds 3 Pro for a bit, and I’m seriously impressed. The sound quality is next-level, and they’re so comfortable I forget I’m even wearing them. What really sets them apart, though, is the "Galaxy AI" feature. It automatically adjusts the sound based on where I am, and it makes a huge difference—whether I’m at the gym or chilling at home, the audio is always spot on. Plus, the noise-cancellation is a game-changer for focusing in busy places. If you want wireless earbuds that really deliver, these are a must!
Value
5
Written by a customer while visiting Samsung US
Posted by: the_real_7
Verified Purchase:Yes
Love these things—they completely outshine the AirPods 2 Pro.
Written by a customer while visiting Samsung US
Customer Rating
1
If you have 2pro dont buy
on August 27, 2024
Posted by: Jake
The 2pro sounds like it has better base. These don't sound like how they were promoted to be.
Response from Samsung USBy Social Commerce, September 3, 2024
Hi there Jake, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you adjust the audio profile to best align to your preferences. We have provided a link to an article to help ensure the audio quality of your device is functioning as intended. We have also provided a link to the full device manual to walk you through any steps to adjust the audio. We have lastly provided a link to the Samsung Support Team if you continue to experience this matter or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Rich
from Connecticut
Expertise:Expert
Verified Purchase:Yes
Great upgrade.....Samsung cannot do anything wrong
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SamsungFan
from TX
Expertise:Expert
Verified Purchase:Yes
I love my new headphones! They adapt to my environment and I can hear clearly not like the older model.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MickiK
from Minnetonka, MN
Expertise:Intermediate
Verified Purchase:Yes
So much better than the off-brand I had previously. Very responsive and I love the audio adaptive feature. They fit wonderfully - so comfortable. The 'pinch' option is so much better than the old tap version I used to have. Very happy with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Doubles
from Pittsburgh PA
Expertise:Expert
Verified Purchase:Yes
Sound is great but mic is really bad. Everyone says I sound mumbled and distant
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, September 26, 2024
Hello Doubles, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how important the audio during your phone calls with your microphone are to you. We have provided a link below to an article to help you with the call settings, and we recommend ensuring your microphone is uncovered during your calls. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US