Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,971 Reviews)
Rating breakdown 13,971 reviews
5 Stars
9,557
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
The earbuds that can do many things
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] One of the features I absolutely love about the Samsung buds Pro. Is that I can actually do translations with them. I can listen to other people speak other languages it is so much fun. Another thing that is really helpful is that I can focus with them. I have ADHD so I can basically make it so that I can't hear other voices to distract me. And on the flip side while I'm walking on down the street if I have them in Ambience sound allows me to hear people coming behind me so I don't get into an accident. Lastly they feel so comfortable in my ears I have very tiny ears I love my other buds but this one fits so comfortable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They need improvement
on December 5, 2025
Posted by: Stylishdevil
[This review was collected as part of a promotion.] So when it comes to the Galaxy Bud Pro 3 they can use a great deal of improvement. Like the battery life can definitely be improved they die way too fast if you use any of the features. And they also lose their sound quality as time goes on which I'm not sure if it's just mine but they definitely do not sound the way they sounded they were brand new
Value
3
Response from Samsung USBy R&R, December 10, 2025
Hello there Stylishdevil,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver clear sound and adaptive features powered by Galaxy AI. If you notice reduced battery life or a decline in sound quality, it might be time to check if a software update is available. When an update is ready, the Galaxy Wearable app will notify you with a popup. To manually check for updates, follow these steps based on your earbuds: insert the earbuds into the charging case with the lid open, open the Galaxy Wearable app, tap Earbud settings, then tap Earbuds software update, and choose Download and install. The update will begin if available. For more details, refer to the online guide linked below. Your feedback on battery life and performance helps us enhance durability and sound quality. We appreciate your input and thank you for choosing Samsung.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver clear sound and adaptive features powered by Galaxy AI. If you notice reduced battery life or a decline in sound quality, it might be time to check if a software update is available. When an update is ready, the Galaxy Wearable app will notify you with a popup. To manually check for updates, follow these steps based on your earbuds: insert the earbuds into the charging case with the lid open, open the Galaxy Wearable app, tap Earbud settings, then tap Earbuds software update, and choose Download and install. The update will begin if available. For more details, refer to the online guide linked below. Your feedback on battery life and performance helps us enhance durability and sound quality. We appreciate your input and thank you for choosing Samsung.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good!
on December 5, 2025
Posted by: Shimmy
[This review was collected as part of a promotion.] I haven't had a pair of pro buds in a while, but these are definitely pretty good. I like the sliding feature a lot
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great noise cancelling features!
on December 5, 2025
Posted by: Reira14
[This review was collected as part of a promotion.] The Galaxy AI is great I am unable to call myself and am busy driving or just have my hands full to answer calls and messages. And the noise cancelling when I'm at the gym or just walking in a busy street is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Bud proHas great base
on December 5, 2025
Posted by: Markeymark
[This review was collected as part of a promotion.] I love the a I affects that you could talk through the buds i love the lighting effects on the buds.I like that you could move around in 3D sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on December 5, 2025
Posted by: eiramirez21
[This review was collected as part of a promotion.] Has a lot of great features amd good battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has good features.
on December 5, 2025
Posted by: JayDock
[This review was collected as part of a promotion.] Sound quality is great. I just learned how to use AI features so I'm not to good at it but it works good so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on December 5, 2025
Posted by: Keefe117
[This review was collected as part of a promotion.] I wasn't sure how I felt going back to the "old school" headphones, but these are sweaome. So comfortable, haven't fallen out at all.
Value
5
Written by a customer while visiting Samsung US