Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,977 Reviews)
Rating breakdown 13,977 reviews
5 Stars
9,561
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Excellent Quality
on October 10, 2025
Posted by: Sridhar
[This review was collected as part of a promotion.] I love my samsung buds pro. Like all of the features like noise cancelation, cam quality and sound quality when hearing music and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the look and feel of the buds. Sound great!
on October 10, 2025
Posted by: Chase1
[This review was collected as part of a promotion.] Super sleek sexy sounding earphones. Battery life of the buds and case lasts me days. I love wearing them at work to tune out some loud coworkers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product.
on October 10, 2025
Posted by: Favela
[This review was collected as part of a promotion.] I like the fit of these buds and make them feel so in the music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Amazing sound and features! Terrible fit!
on October 10, 2025
Posted by: Kaz1972
I've been a Samsung user for almost 20 years and i have used Galaxy Buds exclusively since they came out. The Galaxy Buds3 Pro are by far the best sounding with the best features and amazing battery life. I wear them for probably 10 hours a day total.
The only draw back Is the fit. For the most part the right side is fine. I do have to push it back in from time to time. The left side however is terrible. I have tried all different size tips and I just cannot find a comfortable fit. I know I've always had to use a different size in my left ear but I have always been able to find a good fit. Also, if I try to push the left in farther to increase the seal I get a feeling of pressure like a clogged ear on that side and it sounds muffled.
The only draw back Is the fit. For the most part the right side is fine. I do have to push it back in from time to time. The left side however is terrible. I have tried all different size tips and I just cannot find a comfortable fit. I know I've always had to use a different size in my left ear but I have always been able to find a good fit. Also, if I try to push the left in farther to increase the seal I get a feeling of pressure like a clogged ear on that side and it sounds muffled.
Response from Samsung USBy R&R, October 22, 2025
Hello there Kaz1972,
First, we would like to say thank you for being a loyal Samsung user. We're thrilled to hear that you're enjoying the sound quality of your Galaxy Buds3 Pro. Galaxy Buds3 Pro come with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips (as shown below). Once you have the right tips on your buds, check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forward and backward until the fit feels right. We have provided a guide that goes more into the fit of the device and getting it set up to your liking. Thank you for your review. We value you as a long-time Samsung customer and want to reassure you of our commitment to quality.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
First, we would like to say thank you for being a loyal Samsung user. We're thrilled to hear that you're enjoying the sound quality of your Galaxy Buds3 Pro. Galaxy Buds3 Pro come with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips (as shown below). Once you have the right tips on your buds, check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forward and backward until the fit feels right. We have provided a guide that goes more into the fit of the device and getting it set up to your liking. Thank you for your review. We value you as a long-time Samsung customer and want to reassure you of our commitment to quality.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound good battery life
on October 10, 2025
Posted by: Madjick420
[This review was collected as part of a promotion.] The Galaxy earbuds Pro 3 has good for interpretation with Galaxy AI good battery life for listening to music and pretty good ear fits I had to change the rubbery things to a smaller one but they fit fine now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and battery
on October 10, 2025
Posted by: Veryfurry
[This review was collected as part of a promotion.] Use the Galaxy AI all the time for the live translate and it has helped me be able to communicate with people when I dont understand them due to them speaking Spanish.
I use my era buds for 10 hours a day and they last me all day. I use them for translate and for listening to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid performance
on October 10, 2025
Posted by: Somethinglove
[This review was collected as part of a promotion.] Love these with galaxy ai. And having voice controls on a run hands free is outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best in class
on October 10, 2025
Posted by: Cbwhite
[This review was collected as part of a promotion.] The best ear buds experience ever..sound is 2nd to none and I've tried alot of different brands. Alot!!.. the ai with the interpreter app is amazing. Love love love
Value
5
Written by a customer while visiting Samsung US