Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,980 Reviews)
Rating breakdown 13,980 reviews
5 Stars
9,564
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Huge upgrade, quality buds
on September 15, 2025
Posted by: RalphEric
[This review was collected as part of a promotion.] Love these buds. I have had many Samsung headphones, including the beans, and these are the best. The Galaxy AI works great with interpreting too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great sound quality
on September 15, 2025
Posted by: Cameronjc05
[This review was collected as part of a promotion.] I really like the Galaxy Buds 3 Pro earbuds they fit well and have good sound quality and noise canceling functionality. Overall great product, but needs a few tweaks and it could be the best Galaxy buds yet.
The main problem with the earbuds are the lack of battery life. They dont have a long battery life, but do charge very quickly. I've seen them lose power after 1 hour starting at 100%. Another issue is the case doesn't always detect and charge the buds when you seat them in the case. This is definitely an issue they need address on the next product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Almost perfect
on September 15, 2025
Posted by: Jbozie
[This review was collected as part of a promotion.] I love the Galaxy AI option. However mine are not reading my notifications outload for some reason. My only buds still do. Trying to find a missing option or update that I may not have on.
Great for music, audible while at work. Haven't used to watch a movie yet. Also great while talking on the phone.
Great for music, audible while at work. Haven't used to watch a movie yet. Also great while talking on the phone.
Value
2
Response from Samsung USBy R&R Team, September 15, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Jbozie. We’re glad to see that you love the Galaxy AI option and appreciate how great the buds are for music and phone calls! If your notifications aren't coming through, you might want to check the settings on your paired phone or tablet. You can easily do this with the Galaxy Wearable app. Just open the app, navigate to the Home screen, tap on “Read notifications aloud,” and make sure to turn on “Read aloud while using phone.” This will enable notifications to come through on your earbuds, no matter which model you’re using. You can also select which specific apps you’d like to hear notifications from by tapping “See all” under the apps list. For the original Galaxy Buds, just go to “Manage notifications.” Also, it’s helpful to check that Do Not Disturb and Wind Down mode are disabled, as these can affect notifications. If you still need assistance with this or anything else, please don’t hesitate to reach out to us at Samsung Support. We’re here to help you make the most of your earbuds! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my buds
on September 15, 2025
Posted by: Spoildchick618
[This review was collected as part of a promotion.] Bought the buds 3 pro edition to go with my s25 ultra a9 tab,n classic 6 watch and they are perfect.Great sound,new ultra comfortable design.I definitely recommend these buds for aĺ galaxy product..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mybestearbuds
on September 15, 2025
Posted by: Myearbuds
[This review was collected as part of a promotion.] Excellent sound. Love the many features that it offers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Volume limit
on September 15, 2025
Posted by: Diablo
[This review was collected as part of a promotion.] I feel that they should be able to go louder than what they go just like i feel the phones should not have a limit on go how loud they should go. I have the fold 5 and the buds 2 and buds 3 pro. But the volume is too low for me...
Value
3
Response from Samsung USBy R&R Team, September 15, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We completely understand some users' desire for louder audio. One great feature is that you can customize the sound settings for different apps. Just swipe down to adjust your EQ and noise control quickly from the Quick Settings panel. Your settings are saved for each app, so whether you're enjoying 360 Audio on YouTube or need a bass boost for Spotify, you can tune your sound just how you like it. If you’ve already tried this and still find the volume too low, we recommend checking out the troubleshooting link attached for more tips. If you have any further questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-when-playing-music-or-one-bud-disconnects
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-when-playing-music-or-one-bud-disconnects
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Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade from buds 2 pro
on September 15, 2025
Posted by: Raghav
[This review was collected as part of a promotion.] I had buds 2 pro before this. Great pair of buds but they had a really short battery life and I like the stem design more. Buds 3 pro resolved both these issue for me along with an improvement in noise cancellation. Would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buds 3 Pro quality
on September 15, 2025
Posted by: Felipe
[This review was collected as part of a promotion.] It is a earbuds with very good quality and good fit in the ear. But there are two things that bother me, first of all that the battery seem to last little, especially while I am using them for games. The other thing is that after 1 month and the guarantee the headset started making strange noises in certain tones of songs, I know that it is a problem of the headset because I tested on the audio output of my device and tested on another device too, I always use the sound at most up to half the bar, I have a relatively great care with my things since I have never broken any device, I have had tablet from Samsung, J1, J7DUO and now I have S24+, I have always liked these devices very much. About Galaxy AI I have used a lot, mainly doing circulating translations and also research, I have already used the translator of lectures in churches and this could have an improvement since sometimes the translator understands wrong words and also speaks slowly. Sorry for any writing mistakes, I had to use a translator.
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Felipe! We truly appreciate your feedback, and we understand your concerns clearly. It's great to see that you value the sound quality and fit of the Buds3 Pro. We also want to assist you regarding the strange noises you've encountered. To help you effectively, we may need to gather some additional information, so please reach out to us at Samsung Support so that we can get this resolved. We’re here to provide you with the right troubleshooting options to get everything working perfectly again. Also, it's wonderful to know you’ve enjoyed a variety of our products over the years! Your loyalty means a lot to us, and we’re always here to support you. Thank you for being a part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US