Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,980 Reviews)
Rating breakdown 13,980 reviews
5 Stars
9,564
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Austin
Verified Purchase:Yes
Amazing earbuds, use every single day! Love them!!
Written by a customer while visiting Samsung US
Posted by: Debra P
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
These buds are so fantastic that I had to buy a 2nd pair. The sound quality is outstanding with conversations, music and TV! Dont hesitate to buy to experience quality and sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Martinez in Texas
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Like the color of them. Easy to use. Blocks noise from loudness around while making a call.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Colton
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
Terrible fit and terrible charging one bud just dosent charge half the time and dont count on samsung being there to help fix this problem. Hard to get them to fit snugly in ear but after messing with them they sound good but dont have the same solid fit like buds 2
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, September 15, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Colton. We appreciate you sharing your experience, especially regarding the charging and fit. Samsung offers a 12-month limited warranty for manufacturer defects, and you can consider adding Samsung Care+ for extended protection and support. We’ll provide a link at the end to help you troubleshoot the charging, and if the situation continues, please feel free to reach out to us at Samsung Support so that we can further assist you. As for the fit, the Galaxy Buds3 Pro come with different-sized ear tips, so it’s important to ensure you have the right size for your ears to prevent gaps that can affect sound quality. Make sure to place the right bud (R) into your right ear and the left bud (L) into your left ear, angling them slightly with the microphone facing towards your mouth. You can adjust them until they feel comfortable, and consider running the earbud fit test to ensure the proper fit. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Sound Quality like no other
on September 15, 2025
Posted by: Shadow739
[This review was collected as part of a promotion.] The UHQ upscaler is like listening to old songs for the first time. Absolutely love the Galaxy AI features, being able to say "stop music," "play music," and "next song" are very nice when my hands are full. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds Ever
on September 15, 2025
Posted by: Caesar0571
[This review was collected as part of a promotion.] Vastly superior to anything I have ver owned. Great value and terrific sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds
on September 15, 2025
Posted by: Keeponsmiling
[This review was collected as part of a promotion.] The product demonstrates strong overall performance; however, it currently lacks multi-point connectivity with non-Samsung devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not a great shape
on September 15, 2025
Posted by: Vadion
[This review was collected as part of a promotion.] Love the features but not a huge fan of the design, look too much like air pods. Definitely should have kept the "bud" design from previous models.
Value
3
Response from Samsung USBy R&R Team, September 15, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Vadion. We genuinely appreciate your feedback about the new design. We created the Buds3 Pro to deliver our best and most immersive audio experience yet. With features like Wind Shield, Blade Lights, and Swipe and Pinch Control, we're excited for what the Buds3 Pro is capable of. The new design includes improvements such as the Dual Amplifier, featuring our first-ever independently controlled woofer and tweeter, which allows you to enjoy a broad spectrum of sound. Once again, thank you for sharing your feedback. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US