Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,971 Reviews)
Rating breakdown 13,971 reviews
5 Stars
9,557
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
"Fallout 3Pro"
on June 2, 2025
Posted by: SC10
from Colorado
Expertise:Intermediate
Traded in the first set of new buds for these with the same outcome. They NEVER stay in your ear, especially when working out. They even start slipping while walking. And yes, I tried every ear size multiple times... Do us all a favor Samsung, run better QC tests with active people, not people in a lab.
Went back to my over the ear Beats...
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 4, 2025
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro! We understand how important it is for earbuds to stay in place, especially during workouts. Since you've already tried the different ear tip sizes, we recommend giving the Fit Test a try in the wearable app. This feature can help ensure you're getting the best fit and performance from your Buds. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Buds, but not the best.
on June 7, 2025
Posted by: Nadascar
[This review was collected as part of a promotion.] The buds 3 pro are great. But the fit is alot better on the buds 2 pro.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The sound quality is phenomenal
on June 22, 2025
Posted by: Trump2028
[This review was collected as part of a promotion.] The buds 3 pro are a awesome product it was worth upgrading.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First Ultra watch
on June 28, 2025
Posted by: PJ2025
[This review was collected as part of a promotion.] Battery life is the best in all wearables. Really love the health insights it tracks. Helped me in understanding my sleep patterns. Also the workout tracking is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent buds
on July 2, 2025
Posted by: Bobby20
from Texas
Expertise:Intermediate
Excellent buds. Great sound and battery life. A little pricey but worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Vlad
Verified Purchase:Yes
The right ear doesn't work after 22 days. I don't like it for that reason.
No, I would not recommend this to a friend.
Features
1
Performance
3
Response from Samsung USBy R&R Team, July 3, 2025
Hi Vlad! Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your feedback regarding the right earbud not functioning as expected after 22 days. We want to get to the bottom of this for you! To assist you better, we would like to gather more details about what you’re experiencing. Please reach out to us at Samsung Support, and our team will be ready to help you troubleshoot this. Additionally, your Galaxy Buds3 Pro come with a 12-month limited warranty for manufacturer defects. We also offer Samsung Care+ for eligible devices, providing you with extended protection and additional support. We look forward to hearing from you soon! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
It's really a great buds love to recommend anyone
on July 28, 2025
Posted by: Jazib123
[This review was collected as part of a promotion.] A great product especially who travels a lot aor having usage call time. The sound is too perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3pro
on August 19, 2025
Posted by: xman
I've had the Buds 3pro for about 8 months and the sound quality has defiantly decreased. Connection has also started to decrease.
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US