Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,971 Reviews)
Open Ratings Snapshot
Rating breakdown 13,971 reviews
5 Stars
9,557
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product. 
(
3,499 out of 4,520
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Electrocuted
on October 30, 2025
Posted by: Shocking Review
Expertise:Intermediate
Left bud shocked me, leaving my body stunned.
Beware!!!!
The ringing in my body settled four days later. Four days.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, November 3, 2025
Hello there,

Thank you for sharing your experience with your Galaxy Buds3 Pro. We appreciate your feedback and would love the chance to learn more. Please contact our Samsung Support Team for further assistance. We appreciate your review and look forward to helping you. Thank you for choosing Samsung.

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The game changers
on March 30, 2025
Posted by: Rooster
[This review was collected as part of a promotion.] Simply a masterpiece of art mixed with pure intention in design!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2025
Howdy Rooster! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It's amazing to see your enthusiasm for these buds. With their innovative design, including the Blade Lights and a comfortable, snug fit, they truly combine artistry with functionality. The Galaxy Buds3 Pro also deliver an immersive audio experience, powered by features like Adaptive Noise Control and Galaxy AI, making them a standout choice for true audio lovers. We're thrilled that they’ve made such a positive impression on you! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy Buds3 Pro
on June 15, 2025
Posted by: KDramaGirl
[This review was collected as part of a promotion.] The AI feature is great! I find the battery life seems a bit limited.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Update, could be better
on July 25, 2024
Posted by: Noahfurg
[This review was collected as part of a promotion.] The sound quality is great, the design is sleek and they perform well. 2 places for improvement: I miss the actual touch/tap controls vice the tactile button. When running, it's easier to tap than clutch the bud in the exact place to switch tracks. Secondly, they are a little awkward to put back in the case. I have to spin them in a weird direction which typically makes me drop them or fall clumsily into the case, and not aligning to the slots they should fall in to.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent ambient noise
on February 19, 2025
Posted by: OKCSteve
[This review was collected as part of a promotion.] These things are legit.
Great audio, great noise cancelling and great ambient sound!
I suffer and am sensitive to pressure pockets or plugged ear feeling and these things make it seem like they're not even in my ears!!! No previous Samsung buds did that, but these do.
Cons:
- An earbud broke when changing them, one get stuck (very briefly) in my ear.
- my ears tend to want to eject these things when I talk or move a certain way. It's even worse if I chew. I've tried all 3 sizes but no luck.
I also have a pair of Samsung Buds Love and still think they're the best open ear fit (if it works for you) still.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product
on February 25, 2025
Posted by: Juan25
[This review was collected as part of a promotion.] You can't control the volume from the earbuds and that's a deal breaker for me because I don't keep phone in my hands all the time
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Outstanding ear buds when tweaked
on May 4, 2025
Posted by: Benjamin
from Fort Walton Beach, FL
Expertise:Intermediate
Verified Purchase:Yes
I've been using the Buds 3 Pro now for a month or so, But I have to say that they're outstanding ear buds the sound quality is great with lots of customization. The added ai features are fun and very handy to use. They could improve on some things for one the noise cancelation could be better and it improve drastically when you change the rubber ear tips for memory foam tips. I would recommend Samsung to include them this would be such an improvement both audio quality wise as noise cancelation wise.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 5, 2025
Hey Benjamin! Thank you for sharing your experience with the Galaxy Buds 3 Pro! It's great to see that you're enjoying the sound quality and customization options. Our team designed those AI features to enhance the listening experience, and it's great to know you find them useful. We appreciate your feedback on the noise cancellation. Your suggestion about including memory foam tips is valuable, and we’re always looking for ways to improve our products. We hope you continue to enjoy your Galaxy Buds 3 Pro, and please know that your insights help us on our journey to create even better audio experiences! For any concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
not worthy they are a waste of money
on August 31, 2025
Posted by: Xxxrvg
They do not stay it the ear they fall all the time no matter what you do. They also do not stop the outside noise. Sound is not that gray!
Features
1 out of 5
1
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for your feedback about the Galaxy Buds3 Pro! We noted your concerns about them not staying in and the outside noise not being effectively blocked. A common reason for this is the size of the ear tips you're using. The Galaxy Buds3 Pro come with different sizes, so it’s essential to choose the right ones for your ears to create a snug fit and minimize any gaps. This not only helps them stay in place but also improves sound quality and noise cancellation. To ensure the best fit, check the directional marks on the earbuds—the “R” should face you in your right ear and the “L” in your left ear. You can also try adjusting the angle slightly and running the earbud fit test in the Galaxy Wearable app to get just the right fit. Additionally, exploring the Equalizer settings can help personalize your listening experience. If you have any further questions or need assistance, please feel free to reach out to Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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