Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,971 Reviews)
Rating breakdown 13,971 reviews
5 Stars
9,557
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
I tried the Galaxy Bud 3 pro they sounded nice but
on August 25, 2025
Posted by: Brian
Expertise:Beginner
Verified Purchase:Yes
My purchase of the did not fit my ears but that doesn't mean they won't fit on yours
Response from Samsung USBy R&R Team, August 27, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Brian! It's great to see that you enjoy the sound quality. We understand that achieving the perfect fit is essential for a great audio experience, and we're here to assist you. Our Galaxy Buds are designed to accommodate all sizes of ears, and we include multiple sizes of ear tips to ensure a snug fit. If you haven’t already, please check that you’re using the right size tips. A good fit minimizes any gaps and enhances the sound quality while helping to prevent sound leaks. For guidance on how to change the tips, our Buds3 Pro tips guide has all the details you need. Once you’ve got the right tips, remember to check the directional marks on the bottom of your earbuds. The L and R should be facing you for the best fit. Insert the R bud into your right ear and the L bud into your left, angling them slightly so that the microphone points towards your mouth. You can also adjust their position by rotating them until they feel just right. To ensure the best fit, don’t forget to run the earbud fit test available in the Galaxy Wearable app. If you have any more questions or need assistance, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
doesnt worth this price, low quality
on September 21, 2025
Posted by: Joseph
not clear enough, doesnt worth this price. very normal
Response from Samsung USBy R&R, October 2, 2025
Hi Joseph, Thank you for sharing your feedback on your Galaxy Buds3 Pro. If there's any way we can improve to enhance your sound experience, we’d love to hear it. We can walk you through steps to optimize your earbuds' sound and help you find what works best. There are multiple ways to adjust sound settings on your Samsung earbuds, including models like the Galaxy Buds2, Galaxy Buds2 Pro, and earlier versions, so you can customize your listening experience. Whether you have hearing difficulties or simply want a better experience with music or podcasts, your earbuds offer an audio setting suitable for you. For more details, please see the linked article below. You can also contact our Samsung Support Team for assistance. We're here to help. Thank you for choosing Samsung. Optimize your sound experience with Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001321/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001321/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love these buds
on September 25, 2025
Posted by: Lyn825
[This review was collected as part of a promotion.] Wow, the sound on these buds are phenomenal the bass is dropping. I have played with these and the ambient sound the notice of raising ur head back just blew me put the water. The features on these buds are the best ever. I made a wise choice with these. Love them dearly.
Thanks again for such a wonderful product.
Shelia P.
Thanks again for such a wonderful product.
Shelia P.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bring Galaxy Live Back
on November 21, 2025
Posted by: Luna
from Houston, TX
Please bring the original Galaxy Live Buds shape and fit back, it is the best.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, November 21, 2025
Howdy Luna,
Thank you for sharing your thoughts on the Galaxy Buds line. Your comments show the original Galaxy Live design impressed you in comfort and fit. Galaxy Buds3 Pro focus on a sealed design for deeper sound and better noise control. Your feedback highlights how fit and wear style matter when choosing earbuds. Hearing from customers with multiple Galaxy generations helps shape future designs for better sound and comfort. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds line. Your comments show the original Galaxy Live design impressed you in comfort and fit. Galaxy Buds3 Pro focus on a sealed design for deeper sound and better noise control. Your feedback highlights how fit and wear style matter when choosing earbuds. Hearing from customers with multiple Galaxy generations helps shape future designs for better sound and comfort. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Faulty product
on October 17, 2025
Posted by: Debo
I'm so upset about these. Only reason I got these was because my buds2pro finally conked out. I only got these like 2/3 weeks ago and this past week one fell out of my ear while walking and it fell down into a grate. I've never had a problem with buds falling out. I feel like this is a faulty product. It also smelled bad, like chemicals. Such a waste of money.
Response from Samsung USBy R&R, October 23, 2025
Hey there Debo,
Thank you for sharing your experience with your Galaxy Buds3 Pro. With its new design, it takes some adjustment to find the perfect fit. The Galaxy Buds3 Pro come with different sized ear tips. The first step is to ensure you have the right size tips for your ears. You want them to fit snugly so there isn't a gap between your ear and the ear tip. This helps prevent sound leaks and ensures optimal audio quality. If you need instructions on changing the tips, check out our guide for the Buds3 Pro tips. Once you have the correct tips on your buds:
- Check the bottom of the earbuds for directional marks. You will see an L and an R.
- Insert the R bud into your right ear with the R facing you.
- Insert the L bud into your left ear with the L facing you.
- Angle the microphone on the bottom so it’s pointing towards your mouth rather than straight down.
- Adjust the buds by rotating them forward and backward until the fit feels right.
- You can also run an earbud fit test to ensure a proper fit.
More information on how to wear your Galaxy Buds3 will be linked below. Thank you for your review. We appreciate you being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
How to change the tips on your Galaxy Buds3 pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Buds3 Pro. With its new design, it takes some adjustment to find the perfect fit. The Galaxy Buds3 Pro come with different sized ear tips. The first step is to ensure you have the right size tips for your ears. You want them to fit snugly so there isn't a gap between your ear and the ear tip. This helps prevent sound leaks and ensures optimal audio quality. If you need instructions on changing the tips, check out our guide for the Buds3 Pro tips. Once you have the correct tips on your buds:
- Check the bottom of the earbuds for directional marks. You will see an L and an R.
- Insert the R bud into your right ear with the R facing you.
- Insert the L bud into your left ear with the L facing you.
- Angle the microphone on the bottom so it’s pointing towards your mouth rather than straight down.
- Adjust the buds by rotating them forward and backward until the fit feels right.
- You can also run an earbud fit test to ensure a proper fit.
More information on how to wear your Galaxy Buds3 will be linked below. Thank you for your review. We appreciate you being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
How to change the tips on your Galaxy Buds3 pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality is great. Ear tips are good enough
on July 25, 2024
Posted by: Leee
from Va
Expertise:Intermediate
Sound is great. ANC is good. Ambient sound is much better than buds 2 pro. Fits good enough. Not a fan of how the ear tips are clipped in. Small tip ripped when i was trying it out, be careful taking out the ear tips. Overall, i would definitely switch buds 2 pro for this buds 3 pro, especially for 100 trade in.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
The Find portion of the samsung products Failed!
on April 14, 2025
Posted by: Samsungsux
from US
Expertise:Intermediate
Ive had buds buds FE, buds 2, buds 2pro then most recently buds 3 pro. Will be my absolute final attempt with any headphones of theirs!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, April 14, 2025
We appreciate you taking the time to share your feedback about the Galaxy Buds3 Pro. We hate to see that the Find feature did not meet your expectations. The Galaxy Buds3 Pro can be located using SmartThings Find or Samsung Find, which allow you to view their location on a map, enable a ringing sound, and receive notifications when they’ve been found. These features are accessible through the SmartThings app or Samsung Find app. If you’re experiencing difficulties with these tools, we recommend ensuring that your earbuds are registered to your Samsung account and that location permissions are enabled. Your feedback is valuable, and we’re here to assist anytime you need. If further assistance is needed, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: ping
from Louisiana
Expertise:Intermediate
Verified Purchase:Yes
Had the buds pro. These fit better in the ear canal. The sound is better. How ever responses to desired actions on the stick are at least cumbersome and perhaps will require a learning curve for touch.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US