Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Buds review
on August 10, 2025
Posted by: Medusa
[This review was collected as part of a promotion.] I got this as a gift and it's ok, I don't like how when I have to readjust the ear buds it stop my music, it hangs up my calls, it falls out my ears if i laugh, smile, sneeze.
The charging case is not good either. It's always telling me to charge the case even when I had it on charge the whole night with the ear buds in it. So I'm just confused. Also ive watched the tutorials plenty of times and it still doesnt do what its suppose to do.
I've always been a samsung user. All my devices are samsungs but this is by far the worse device I've ever used.
The charging case is not good either. It's always telling me to charge the case even when I had it on charge the whole night with the ear buds in it. So I'm just confused. Also ive watched the tutorials plenty of times and it still doesnt do what its suppose to do.
I've always been a samsung user. All my devices are samsungs but this is by far the worse device I've ever used.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Medusa! We completely understand that getting the perfect fit is essential for an exceptional listening experience. That's why the Galaxy Buds3 Pro come with multiple ear tip sizes, allowing you to customize the fit to your unique ear shape. Start by selecting the right size tips so that they fit snugly without any gaps—this is crucial for preventing sound leaks and ensuring rich, high-quality audio. If you're unsure how to change the tips, our guide for the Buds3 Pro is here to help you through the process. Once you have the right tips installed, you'll want to pay attention to the directional marks on the earbuds. Make sure you insert the R bud into your right ear with the R facing toward you, and the L bud into your left ear with the L in view. Adjusting the angle slightly will help position the microphone toward your mouth for optimal clarity. Feel free to rotate the buds back and forth until you find the fit that feels just right for you. Additionally, the Galaxy Wearable app offers an earbud fit test to ensure everything is perfect. In regard to the case, it's important to check for any damage, moisture, or debris that might be present on or near the charging contacts. It's also important to make sure that you are using a Samsung-approved charger and charging cord. Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to experience this, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Good earbuds
on August 10, 2025
Posted by: Julian117
from Arlington tx
They fit well in the ears and the sound quality is very good, the built quality is good, downside i don't like the control of it weirdly but overall the product is perfectly good.
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Muito bom
on August 10, 2025
Posted by: Vitorschl
[This review was collected as part of a promotion.] Com um celular desses na mão, a vida parece outra, com mil possibilidades na palma da mão. A câmera impressionante transforma qualquer momento em obra de arte, registrando tudo com detalhes incríveis. A tela grande e vibrante é perfeita para assistir filmes e jogar, tornando o entretenimento mais imersivo. A bateria de longa duração garante que você não precise se preocupar em ficar sem energia, aproveitando ao máximo cada recurso. É, sem dúvidas, um aparelho que eleva a experiência do dia a dia.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product has great Noise isolation but it stops
on August 10, 2025
Posted by: GoodTry
[This review was collected as part of a promotion.] Great featured Earbuds by samsung but after some time it stops functioning properly, other paryy of conversation complains about low voice of mine, needs the improvement
Other than that has good features, volume up sensor, good sound quality, Accept call button is sensors
Other than that has good features, volume up sensor, good sound quality, Accept call button is sensors
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Futuristic!
on August 11, 2025
Posted by: TRONions
[This review was collected as part of a promotion.] I feel like I'm part of a Tron movie in the future with these buds in. They have cool flashy lights, and dynamically adjustable sound modes to blast your soul into the year 2100. Galaxy AI is faboulously convenient. Fantastic!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound
on August 11, 2025
Posted by: Marcymufc
[This review was collected as part of a promotion.] The headphones are having great noise canceling feature that feels so natural and comfortable and sound are isolated almost completely, so you can enjoy your music or a movie uninterrupted. They are very good at picking up the command like "Hey Google", so you can easily make a phone call or send a message. Overall, very luxurious experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent upgrade from the original bid
on August 11, 2025
Posted by: Labboy
[This review was collected as part of a promotion.] The Galaxy Ai translation feature is amazingly accurate. Sound quality is exceptional. My only issue is that the battery doesn't last long enough for me 3-4 hours max before I need to put the buds in the case to charge.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality undefeatable, amazing features
on August 11, 2025
Posted by: Phamousrayy
[This review was collected as part of a promotion.] Galaxy AI combined with these earbuds can not be beat, best bang for you buck!
Value
5
Written by a customer while visiting Samsung US