Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great sound and features!
on July 28, 2025
Posted by: Brandor
[This review was collected as part of a promotion.] I recently purchased the Buds Pro 3 because I read about the live translation feature. I received them and loved them so much that I ordered two more pair. The live translation feature uses Galaxy AI to allow communication with real-time translation not only for you the user of them , but also uses your phone's speaker to speak your response to the listener in their language. I purchased a pair for my mom because she works alone in an appliance store and frequently has customers speaking unknown languages and its amazing how easy it is to use! Other features I enjoy are the noise cancelation which is quite amazing for earbuds and the way they can detect speech and automatically lower the volume and disable noise cancelation while you are holding a conversation. The lights feature is also nice as it is enough to let others know I am using them and probably cannot hear them. I am very pleased with my purchase and would absolutely recommend d them if you're looking for some great ear buds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I wish they had a wrap around the ear capability.
on July 28, 2025
Posted by: DAV4LIFE
[This review was collected as part of a promotion.] The ear buds can easily pop out of my ears at times. I feel more secure having the ability to wrap behind the ear as well as plugging into the ear simultaneously. This way theres two forms of protection from losing an ear bud.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds I ever had
on July 28, 2025
Posted by: tothzoli001
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Buds Pro for a few months now, and honestly, they’ve made my daily life so much easier. The sound is amazing—music sounds super clear and the bass really hits. The noise cancellation is also great, especially when I’m commuting or trying to focus at work.
What really surprised me is the Galaxy AI features. I’ve used the real-time translation a couple of times while traveling, and it actually worked really well. It felt kind of futuristic being able to understand someone through my earbuds. I also use the voice-to-text function for quick notes or messages when I’m out and can’t type, and it’s really accurate.
They connect fast to all my Samsung devices, and I love that they switch automatically between my phone and tablet. The voice detect feature is also super handy—it pauses music when I start talking, so I don’t have to take them out constantly.
Overall, they’re not just earbuds anymore. With Galaxy AI, they feel like a smart assistant in my ears. I use them every day for calls, music, travel, and even work. Definitely worth it.
What really surprised me is the Galaxy AI features. I’ve used the real-time translation a couple of times while traveling, and it actually worked really well. It felt kind of futuristic being able to understand someone through my earbuds. I also use the voice-to-text function for quick notes or messages when I’m out and can’t type, and it’s really accurate.
They connect fast to all my Samsung devices, and I love that they switch automatically between my phone and tablet. The voice detect feature is also super handy—it pauses music when I start talking, so I don’t have to take them out constantly.
Overall, they’re not just earbuds anymore. With Galaxy AI, they feel like a smart assistant in my ears. I use them every day for calls, music, travel, and even work. Definitely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds Are More Than Pro!!
on July 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are unbelievable amazing! The next generation of noise cancellation is here. The Galaxy Ai works seamlessly and the adaptive noise canceling when voices are detected are unmatched.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great pair of earbuds
on July 28, 2025
Posted by: SamsungKnight94
[This review was collected as part of a promotion.] These earbuds are honestly almost perfect, I love the sounds and the ease of connect. The only complaints I have is that the fit is not the best (possible user error and using the wrong tips) and the speed in which they switch from my galaxy laptop ( 1st gen 360) and my s23 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Charging doesn't always work.
on July 28, 2025
Posted by: MrPaddy
[This review was collected as part of a promotion.] The charging port in the bud case is loose and doesn't always charge the ear buds unless the power cord is plugged in. Ear buds don't lay flat there for the charge is always interrupted by the slightest movement. I think the charging would benefit more if they actually sat secure and snug instead of loose!
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We noted your concerns regarding the charging challenges with your earbuds. Typically, the buds case should only need charging to charge the buds if the case is completely drained. We recommend checking the charging contacts for any debris or damage, as this can sometimes affect performance. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to experience difficulties after this, please don’t hesitate to reach out to us at Samsung Support. We’re here to help and can assist further to ensure your buds are working perfectly. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5
I literally love them
on July 28, 2025
Posted by: Anazara
[This review was collected as part of a promotion.] The sound quality is really good. Specially the noice cancelation is the best ear buds I've had so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The item is wonderful. Works well, good sound.
on July 28, 2025
Posted by: Love2buy
[This review was collected as part of a promotion.] Use the product of watching and streaming video, movies and works great . Take them to Dr's office and has great sound quality. It's very important especially at the Dr's appointment waiting rooms . People ask about the earbuds too . I say they work well and like them alot .
Value
5
Written by a customer while visiting Samsung US