Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,981 Reviews)
Rating breakdown 13,981 reviews
5 Stars
9,565
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Awesome features and great audio quality
on July 28, 2025
Posted by: Diditwork
[This review was collected as part of a promotion.] Galaxy AI is awesome. Love these buds. Comfortable, great audio quality, and awesome features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact yet powerful
on July 28, 2025
Posted by: GalenJames
[This review was collected as part of a promotion.] I've been using my galaxy bud pro 3 for over a year. It's amazing how far the technology has come. I use the galaxy Ai features such as translation and voice search constantly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great overall, however...
on July 28, 2025
Posted by: GalaxyLVR
[This review was collected as part of a promotion.] Great features however the fit isn't great. My galaxy buds fe fit much more securely and I really think they need to move back to the "jellybean" design.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Game-Changing Sound with Smart AI—Galaxy Buds3 Pro
on July 28, 2025
Posted by: Becky1
[This review was collected as part of a promotion.] I recently upgraded to the Galaxy Buds3 Pro, and I’m beyond impressed. The sound quality is crystal clear with deep bass and balanced mids, making everything from music to calls sound incredible. But what really sets these apart—and was a major reason I purchased them—is Galaxy AI.
The integration of Galaxy AI takes these earbuds to the next level. Real-time language translation during conversations, intelligent noise control that adjusts based on your surroundings, and voice command recognition that actually works—it all adds up to a seamless, futuristic experience. Whether I'm commuting, working out, or just relaxing, the AI adapts to my needs without me lifting a finger.
Battery life is solid, the fit is comfortable even during long wear, and the new design feels premium and sleek. If you're in the Samsung ecosystem or just want cutting-edge earbuds with true smart features, the Galaxy Buds3 Pro are absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as buds pro2
on July 28, 2025
Posted by: Redrum
[This review was collected as part of a promotion.] I wear my buds pro for teams meetings as well as listening to music. This new version (3) is not as comfortable in the ear as the budspro2. Also the squeeze feature is not as user intuitive as the tap feature used previously.
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Thanks for reaching out! We appreciate your feedback on the Galaxy Buds3 Pro. We love to see that you use your team's chat to discuss during meetings. With the Buds3 Pro, you can enjoy super clear calls. Machine learning reduces background noise, ensuring your voice is heard even in busy environments. Additionally, Bluetooth Super Wideband enhances call quality by doubling the audio bandwidth, resulting in more natural-sounding speech. We understand that the new design of the Buds3 and the Buds3 Pro may take some time for some users to get used to. We urge you to check out the link attached for steps on how to get the best, most comfortable fit with your buds. Regarding the pinch and swipe controls, there are some steps you can take to ensure that the controls are working properly. We've also included a link to help troubleshoot this. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear your buds)
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear your buds)
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Not a Fan of Charging Station
on July 28, 2025
Posted by: NickNameHere
[This review was collected as part of a promotion.] This model keeps popping out of my ear, despite trying different bud sizes. And there are times when, if I am not listening to music, the noise cancelling hurts my ears and I have to take them off right away. Had to take off the noise cancelling because it was that bad.
Also, when I place the buds into the charging port, 80% of the time one or both buds will not charge because "there is debris on the tip and must be cleaned). I will not always be notified and thus find out when I try to use them.
Would not recommend.
Value
2
Response from Samsung USBy R&R Team, July 30, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro! We really appreciate your feedback. We see that you have some concerns, and we're here to help! If you haven't already, please try the fit test available in the wearable app, as it can help enhance your fit and noise cancellation experience. Also, be sure to check out the link for more tips on how to get the best fit with your Buds3 Pro. As far as your concerns about the charging, ensure you're using Samsung-approved chargers and check for any damage, debris, or moisture in the charging case. As far as what you are experiencing with the Active Noise Cancellation, please reach out to us at Samsung Support so that we can gather some additional information and better assist you. We're here to help you enjoy your Galaxy Buds3 Pro to the fullest! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear your buds)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear your buds)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on July 28, 2025
Posted by: Brianhurd97
[This review was collected as part of a promotion.] I have all the galaxy buds and by far them are the best ones that u have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These have the best sound balance I've ever heard
on July 28, 2025
Posted by: Golden3z
[This review was collected as part of a promotion.] These buds have the best sound balance I've ever heard in earbuds. The ANC works flawlessly and they're so comfortable I forget there in my ears sometimes.
Value
5
Written by a customer while visiting Samsung US