Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,984 Reviews)
Rating breakdown 13,984 reviews
5 Stars
9,568
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Wenn
from GA
Verified Purchase:Yes
Well the product is packed and secured. I love it i don't have any problem, issues encountered until right now
I would recommend this to a friend!
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are awesome, compact secure great sound
on July 20, 2025
Posted by: GrabbitT
[This review was collected as part of a promotion.] I use my note ultra and pro buds 3 in all capacities including at home , work and out and about to do everything from streaming to banking
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ear buds 3
on July 20, 2025
Posted by: DAMIAN1680
[This review was collected as part of a promotion.] The work pretty good but don't fit in the ears to good.
Value
4
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Damian. It’s great to know they’re working well for you. We recommend trying out features like Adaptive Active Noise Cancelling and Ambient Sound to enhance your experience. Also, be sure to use the fit test available in the wearable app to help you find the best ear tip for a more comfortable fit. Check out the link attached for additional tips on how to get the best fit. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds. Definitely an upgrade.
on July 20, 2025
Posted by: Papibesos
[This review was collected as part of a promotion.] These buds have been great so far. Sounds quality is great with good bass. The buds pro3 manager make managing buds settings easy and quick on the fly. The Ai real time translation has helped me connect with patients a lot more easier when more appropriate staff isn't available. Connection can be spotty at times but picks right back uo real quick. The touch settings on the buds themselves are hit or miss really. Definitely an upgrade from the galaxy buds live.
Value
4
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for your review of the Buds3 Pro! We love that you see them as a significant upgrade and that the sound quality, especially the bass, has met your expectations. It’s great that the Buds3 Pro manager feature has made it easy for you to adjust the settings. We also value your feedback on the AI real-time translation feature, which is enhancing your interactions with patients and aligns with our goals. While we know that connectivity can sometimes be inconsistent, it’s encouraging that it reconnects quickly for you. We will definitely take your thoughts on the touch controls into account. If you have any questions or concerns, just reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Definite upgrade
on July 20, 2025
Posted by: Bobsolidperfect
[This review was collected as part of a promotion.] I traded in my galaxy buds for the new buds 3 pro. I didn't really put much stock into features offered on headphones, all I cared about was the sound. These not only sound great, noice canceling is very good, but I have had fun learning to use the features. I really like the voice commands using Galaxy AI. Especially when paired with my other Samsung devices, these buds can do much more than I ever thought ear buds are capable of.
Value
5
Response from Samsung USBy R&R Team, July 21, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Bob! We are elated to see that you're enjoying the sound quality and noise cancellation features, as well as having fun with the voice commands through Galaxy AI. It’s wonderful to know that the seamless integration with your other Samsung devices is enhancing your overall experience. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Buds3 Pro
on July 20, 2025
Posted by: Mark2023
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds3 Pro regularly for both my daily routine and while running, and overall, I’m impressed. The audio quality is genuinely excellent—crisp highs, rich bass, and clear mids that make music and calls sound great no matter where I am. That said, I do miss the old shape of the previous models. The earlier design was a better fit for my ears and made the touch controls much easier to use, especially during workouts or quick interactions. While the Buds3 Pro deliver excellent sound and solid performance, I hope Samsung considers revisiting the ergonomics of their older design. Still, these earbuds are a strong choice for anyone who wants reliable, high-quality sound on the go. I haven't used Galaxy AI with these ear buds.
Value
4
Written by a customer while visiting Samsung US
Posted by: James
from Ogden Utah
Expertise:Intermediate
Verified Purchase:Yes
awesome earbuds very sigma, sound incredible and the ANC is wonderful! Great upgrade from the buds 2 pro :)
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, July 21, 2025
It's awesome to hear from you, James. We really appreciate your honest feedback on the Galaxy Buds3 Pro. We love to see that you're loving the upgrade from the Galaxy Buds2 Pro. It's great to know that the sound has been incredible for you and that the ANC has been wonderful as well. The Buds3 Pro lets you customize sound settings for different apps. You can swipe down to quickly adjust your equalizer (EQ) and noise control from the Quick Settings panel. Your custom settings are saved for each app, so whether you're using 360 Audio on YouTube or bass boost on Spotify, your audio experience remains tailored to your preferences. We hope you continue to have a great experience. If you have any questions or concerns at all, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best I've ever seen
on July 20, 2025
Posted by: Billysbuds
[This review was collected as part of a promotion.] These buds aren't your run of the mill ear buds. Superior in every way . Great sound with plenty of adjustments for audio play or phone calls. The look is like no other as well.
Value
5
Written by a customer while visiting Samsung US