Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,984 Reviews)
Rating breakdown 13,984 reviews
5 Stars
9,568
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
This product has room for improvement
on July 13, 2025
Posted by: Random6
[This review was collected as part of a promotion.] When only using the right ear buds, the current song or video will randomly switch to the next in cue.
There's also a high pitched half second screech when putting both earbuds in. This occurs after about every 10 uses.
There's also a high pitched half second screech when putting both earbuds in. This occurs after about every 10 uses.
Maybe include an all matte black, blue or red option.
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for your feedback on the Galaxy Buds3 Pro! We see that you have a couple of concerns, and we'd like to assist you. For the random switching of songs or videos, we recommend ensuring that the sensors on your earbuds are clean, as debris can affect their performance. Additionally, make sure your earbuds are updated to the latest software version, as updates can enhance functionality. Regarding the high-pitched screech, when using Active Noise Canceling, Adaptive, or Ambient Sound modes, the sound from the sub-microphone adjusts based on the noise control mode. If you accidentally touch or cover that area while putting the earbuds in or adjusting them, it may trigger that sound. If you need further assistance with these concerns, don’t hesitate to reach out to us at Samsung Support. We’re here to help! Thank you for being part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on July 13, 2025
Posted by: Bigman
[This review was collected as part of a promotion.] Great quality and sound amazing functionality love them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Noise Cancelling feature makes these buds a must h
on July 13, 2025
Posted by: Joshsilk
[This review was collected as part of a promotion.] Can't say enough about what you hear sound quality and what you don't hear! From allowing for an enjoyable flight free of cabin noises to the discerning need for high quality music these are my go too replacing ver good over the ear headphones, comfortable just ensure you test for proper seal in the app. Works great for hands free phone calls and virtual meetings. Great value and performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superve sound qulity
on July 13, 2025
Posted by: Ocean2050
[This review was collected as part of a promotion.] Dont waste your time and just grab one pair of galaxsy buds 3 pro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor battery life
on July 14, 2025
Posted by: Buddha
Expertise:Expert
Battery life sucks only get 3 hours of play time. That with no features turn on. I been through 3 sets of buds all same result
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, July 14, 2025
Hey! Thank you for sharing your feedback on the Galaxy Buds3 Pro! We appreciate your insights as we work to make improvements. The Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, extendable to 30 hours with a fully charged case. If you're experiencing shortened battery life, you can conserve power by storing the earbuds in the charging case with the cover closed when not in use and adjusting notification settings through the Galaxy Wearable app on your connected phone or the Galaxy Buds app if you’re using iOS. These adjustments will help ensure your earbuds last when you need them most! If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support. We're always here to help. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great earphones bad eartip scent.
on July 14, 2025
Posted by: Gpena85
from Miami, FL
Expertise:Intermediate
I was very pleased with the sound and features. They are a great add to any samsung smartphone I loved everything about them my only complaint was the material in which the eartips were made out of. They have a very unpleasant chemical scent and it's concerning because it doesn't feel safe to inhale. Really disappointed on samsung's choice for going with a cheaper eartip material despite paying so much for these. I would've expected better materials.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro. It's great to know you enjoyed the sound quality and features! Regarding your concern about the ear tip material, they're made from a silicone blend with Polyamide and Glass Fiber. We recommend cleaning the ear tips, as this can help with any initial odor. If the scent persists, please reach out to Samsung Support. We’re committed to ensuring you have the best experience with your earbuds! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Product Needs improvement on noise canceling
on July 14, 2025
Posted by: The Photographer
from Ut
Expertise:Expert
I Have had 2 sets of the Buds 3 pro they are very nice.The only downside is when you lose your case it doesn't have a beeper or way to track it when shut.Sound quality is excellent.There are a few things that could be improved like the noise canceling needs much improvements other than that they're a great product
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We appreciate your dedication, especially since you have two sets. It’s great to know you enjoy the excellent sound quality. We noted your concern about the lack of a tracking feature for the case, similar to the one they have with the buds. We’re always looking for ways to enhance our products. Your feedback regarding the noise canceling is noted as well and we recommend changing the bud tips until you find the ones that fit your ears the best. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on July 14, 2025
Posted by: Theguyofny
[This review was collected as part of a promotion.] Great quality sound nice blade light more color would be great in the future.
Value
5
Response from Samsung USBy R&R Team, July 14, 2025
Thanks for reaching out! We're thrilled to see that you are enjoying the Galaxy Buds3 Pro and appreciate your feedback on the blade lights. They are designed to enhance your listening experience in style, and we're excited that they stand out to you. The Buds3 Pro are crafted for true audio lovers. The new design and improved hardware truly deliver that high-resolution audio experience your ears have been craving. Thank you for sharing your thoughts with us. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US