Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,971 Reviews)
Rating breakdown 13,971 reviews
5 Stars
9,557
4 Stars
2,289
3 Stars
985
2 Stars
537
1 Star
603
77%of customers recommend this product.
(
3,499 out of
4,520)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Falling off from my ear. Not too good. Can you not
on November 9, 2024
Posted by: Timothy Song
from Los Angeles
Verified Purchase:Yes
Keep falling offfrom my ear. When eating, bending over n etc
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, November 13, 2024
Hi there Timothy Song, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how valuable the fit of your earbuds is to you every day and we would love to help you have the best experience possible and troubleshoot the fit. We have provided links to an article to help you with the placement, and to a video to help you change the ear tips to the size that best aligns to you. We also recommend performing a fit test with your earbuds in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you have additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgASamsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgASamsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Andy
from San jose ca
Expertise:Intermediate
Verified Purchase:Yes
Samsung should have kept the older style. They were much more practical to use. Having to pinch them is not as responsive as having to tap them with one finger.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
4
Response from Samsung USBy R&R Team, December 27, 2024
Thank you for your feedback on the Galaxy Buds3 Pro, Andy. We completely understand your preference for the older style and appreciate your thoughts on usability. The Galaxy Buds3 Pro was designed with advanced features that prioritize comfort and performance, including improved touch controls for a more seamless experience. Our new models aim to provide the best and most immersive audio experience. We always strive to enhance our products, and your input is invaluable as we continue to innovate. If you have any other thoughts or suggestions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
My buds pro3
on February 15, 2025
Posted by: Meleightysix
[This review was collected as part of a promotion.] I do enjoy the sound on these earbuds, but I have small ear canal and even with using the smallest attachment, the buds pop out of my ears all day long. Kind of bummed i wish there was a smaller size attachment for the earbuds.
Value
3
Response from Samsung USBy R&R Team, February 15, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We're thrilled to hear that you enjoy the sound quality. The Buds3 Pro features a Dual Amplifier system, which includes our first-ever independently controlled woofer and tweeter. This allows you to enjoy a wide range of sound. We understand how important a secure and comfortable fit is. Since you've already tried the additional earbud tips, we recommend utilizing the Wearable Fit Test available in the Galaxy Wearable app. This feature can help you find the best fit for your unique ear shape and ensure that you're getting the most out of your earbuds. We're always striving to provide the best listening experience, and your feedback helps us improve. If you have any other thoughts or feedback, don’t hesitate to share them with us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Airpods
on February 15, 2025
Posted by: Laramie
[This review was collected as part of a promotion.] They connect seamlessly to your phone. You can easily switch between transparency mode to noice cancelling either on the buttons on the buds, or easily on your phone. The audio is great. I would definitely buy again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My New Go-To Buds
on February 15, 2025
Posted by: Donnie
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro are a fantastic upgrade from my old Buds Pro, delivering clear audio, deep bass, and crisp treble. The ANC effectively blocks out noise, while the transparency mode makes it easy to stay aware of surroundings. The new stem design is both stylish and comfortable, and the semi-translucent case adds a futuristic touch.
One of the standout features is seamless actions across apps and switching between my Galaxy phone, book, and tablet has been effortless. It works very well within the Samsung ecosystem. The new voice controls are incredibly convenient, allowing hands-free commands without a wake phrase (absolutely loving this feature).
Battery life has been reliable for normal daily use, and the IP57 rating makes them perfect for workouts and outdoor activities. The case’s LED lights add a sleek and modern look that I dig.
Overall, the Galaxy Buds3 Pro deliver premium sound, smart features, and seamless connectivity, making them a top choice for Samsung users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
HUGE Improvement
on February 15, 2025
Posted by: Eclypzz
[This review was collected as part of a promotion.] I've always been a fan of Samsung earbuds. Older models I did have trouble with them staying in my ear or it picking up background noise. Those ones however changed the game. They fit nicely into my ear and I don't ever have any kind of fatigue. I'm on the phone often and my friends have noticed a night and day change in sound quality. As well as the noise cancelling for those in the phone. I can literally be using one of those load as ever hand dryers and my caller says they didn't hear a thing. They also made improvements on making cleaning them easier with more screens to catch wax and such. Amazing product and amazing improvements. The only thing if I were to say something negative would be having to learn the pinch feature while not disturbing the fit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long battery life
on February 15, 2025
Posted by: SpaceRabbit618
[This review was collected as part of a promotion.] I work long so I need to have ear buds that have long battery and decided to try them out. I was surprised about the long battery life! Highly recommend to people who work long hours and need some music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Stylish buds
on February 15, 2025
Posted by: Castfca
[This review was collected as part of a promotion.] I did a lot of research and the one con I had going into getting these buds was no wireless charging while the buds are in the case. Welp that was entirely wrong and they can charge on a wireless pad. So far the only thing that has me even the slightest irritated is that it's not truly nice canceling. I use my buds for everything. Work, leasure and gym. And at the gym that's the one place I really need to block out side distractions and I find myself adjusting them at times to hear less of the outside world. And even then I can still faintly hear those around me. If not for that I'd truly believe these buds would be 5/5 stars
Value
4
Written by a customer while visiting Samsung US