Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Not amazing but decent
on July 3, 2025
Posted by: Miggy211
[This review was collected as part of a promotion.] I am not obsessed they work and all but I wish they were actually waterproof and I wish they had more seemlessness with some of the features. The galaxy ai features are pretty mid
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We completely understand your desire for them to be even more waterproof. We want to highlight that the Galaxy Buds3 and Buds3 Pro are rated IP57, meaning they can withstand immersion in fresh water up to 1 meter for a maximum of 30 minutes, and they’re also protected against dust! This makes them quite resilient for everyday use. As for the AI features, your feedback is valuable to us. We’re always looking to improve and enhance user experiences, and your thoughts on seamless integration are important as we continue to improve. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great ear buds 3 pro
on July 3, 2025
Posted by: Newmangos
[This review was collected as part of a promotion.] Since I bought the Samsung earbuds 3 pro the quality is super, the noise canceling is great, the performance overall is outstanding, I do recommend them to everyone. Simple the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound it has ok phone sound
on July 3, 2025
Posted by: Ruby770
[This review was collected as part of a promotion.] It has good sound for music and so on and for phones are usage is pretty good very good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on July 3, 2025
Posted by: Diazad
[This review was collected as part of a promotion.] I'm loving the new AI features. I use my buds when I'm cutting my grass. I love the noise-canceling that they have. I really don't have a problem with them. Good battery life. I love the actual light feature that it has; sound is excellent.
Phone calls are great. People never complain, so over. Uh, I love the new buds.
Phone calls are great. People never complain, so over. Uh, I love the new buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great sound
on July 3, 2025
Posted by: Buds4Basking
[This review was collected as part of a promotion.] Easy to talk to Galaxy AI! Sound is great. Could be louder. Fits in ears nicely. I use them for whenever I want to ignore the rest of the world!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Earbuds
on July 3, 2025
Posted by: BUM1009
[This review was collected as part of a promotion.] These ear buds have to be the best out right now .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great listen!
on July 3, 2025
Posted by: Spiderdude
[This review was collected as part of a promotion.] These buds are amazing they were easy to use. It was overall a great purchase! They seem very sturdy overall I am very satisfied with mine!
Value
5
Written by a customer while visiting Samsung US
Posted by: Murray
Verified Purchase:Yes
I had the previous Galaxy Bud2 and never enjoyed those. I upgraded to the Earbuds 3 and the reason why I have mixed emotions, the sound is great, but the fit li still not good. I wear the. In a chair because they will fall out if I am active. I have tried multiple combinations of ear tips and none are secure - the bud will fall out. I dare not wear outside. the app only works when the case is open-how do I find the buds in the case if that falls out?
I made a gamble upgrading and will continue to use. Also, very little information on how to use the other features available. I am still learning, but the Galaxy earbuds 2 were a great disappointment because of bad ear fit. The Galaxy 3 earbuds are no better.
I made a gamble upgrading and will continue to use. Also, very little information on how to use the other features available. I am still learning, but the Galaxy earbuds 2 were a great disappointment because of bad ear fit. The Galaxy 3 earbuds are no better.
Response from Samsung USBy R&R Team, July 5, 2025
Hi Murray! Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re thrilled to see that you love the sound quality. However, we understand that finding the perfect fit is essential for enjoying them to the fullest. To assist you in achieving a better fit, we’d like to provide some helpful links that will guide you through selecting the best ear tips. Additionally, we will share a link that outlines the various features and how to utilize them effectively. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
https://www.samsung.com/us/support/answer/ANS10003393/ (Buds3 Pro features)
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf (Manual)
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https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
https://www.samsung.com/us/support/answer/ANS10003393/ (Buds3 Pro features)
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf (Manual)
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Written by a customer while visiting Samsung US