Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best buds ever!
on July 1, 2025
Posted by: Strikeright1
[This review was collected as part of a promotion.] Samsung did me a favor making the buds 3 pro! The new design is sleek, way more comfirtable and sound quality is beast!
I love using these buds especially with the Galaxy AI features making them so seemless to use.
I love using these buds especially with the Galaxy AI features making them so seemless to use.
One thing can be improved is the charging of buds inside the case. My right bud is having issues with charging and I can't seem to figure out what is going wrong with it.
Otherwise, these buds are greatA
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Bubs Pro 3 are the absolute best!
on July 1, 2025
Posted by: AxelSmamsung
[This review was collected as part of a promotion.] I upgraded from the Galaxy Buds Pro to the Galaxy Buds Pro 3 and I couldn't be more satisfied with my choice and switch! The main thing that bothered me about my old Buds, the Galaxy Pros, was the fit! They grew so uncomfortable in the ear very shortly after putting them in my ears. The new Buds, the Pro 3 are much more comfortable, have better options including AI, better sound quality and all around a much better product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice buds.
on July 1, 2025
Posted by: BirthNurse
[This review was collected as part of a promotion.] I like these earbuds. I like that they're similar shape now to the iPod ones. I had the plane Circle ones before it didn't stay in my ears very well. Sound quality is good and they look nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 Pro: Pure Audio Bliss
on July 1, 2025
Posted by: JCTR3XJC
[This review was collected as part of a promotion.] My Galaxy Buds 3 Pro are a true standout for audio quality and smart features. They flawlessly integrate into my Galaxy AI ecosystem, elevating my listening experience.
The improved conversation feature is incredibly responsive, effortlessly lowering volume so I can clearly hear those around me – a significant upgrade from previous earbuds. Their noise-blocking capabilities are superb; I often just put them in to "turn off the world," creating a peaceful personal space. The on-earbud controls are perfectly reliable and easy to use.
While I wish for optional over-ear adapters for vigorous exercise, their incredible performance makes them my go-to. My only minor note is battery depletion when stored unused for long periods, but daily use provides consistent power.
Immersive Sound: Excellent noise blocking creates a "quiet bubble" for focused listening.
Seamless Conversations: Quick, reliable volume adjustment for real-world interactions, powered by Galaxy AI.
Intuitive Control: Easy-to-use on-earbud controls for calls, music, and more.
Ecosystem Harmony: Deep integration with your Samsung devices and Galaxy AI features.
The Galaxy Buds 3 Pro deliver exceptional sound and smart functionality, making them a fantastic choice for anyone seeking a premium audio experience within the Galaxy AI universe.
The improved conversation feature is incredibly responsive, effortlessly lowering volume so I can clearly hear those around me – a significant upgrade from previous earbuds. Their noise-blocking capabilities are superb; I often just put them in to "turn off the world," creating a peaceful personal space. The on-earbud controls are perfectly reliable and easy to use.
While I wish for optional over-ear adapters for vigorous exercise, their incredible performance makes them my go-to. My only minor note is battery depletion when stored unused for long periods, but daily use provides consistent power.
Immersive Sound: Excellent noise blocking creates a "quiet bubble" for focused listening.
Seamless Conversations: Quick, reliable volume adjustment for real-world interactions, powered by Galaxy AI.
Intuitive Control: Easy-to-use on-earbud controls for calls, music, and more.
Ecosystem Harmony: Deep integration with your Samsung devices and Galaxy AI features.
The Galaxy Buds 3 Pro deliver exceptional sound and smart functionality, making them a fantastic choice for anyone seeking a premium audio experience within the Galaxy AI universe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product.
on July 1, 2025
Posted by: Pikabash
[This review was collected as part of a promotion.] I am so happy with my purchase of these headphones. They work amazing.I like the idea that by just a fingertip that you can increase and decrease the volume as well as hanging up a phone call and stopping your music. If you're already listening to music at the time and about the noise canceling part of the headphones, I use them every single day at work and love them. I would keep purchasing them. I am a Samsung person for a life. I will keep purchasing Samsung phones. Tablets headphones The only thing I haven't bought yet is a smart tv, but i'm looking to get one soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds on the market!
on July 1, 2025
Posted by: Galaxynerd25
[This review was collected as part of a promotion.] I will say these are the best earbuds on the market. It does take a little bit of time to figure out the controls. I use them at the gym and they are really cool because they have active noise cancelling and adaptive sound so if you start talking it pauses the music. AMAZING! Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Music ingenuity
on July 1, 2025
Posted by: Buds2love
[This review was collected as part of a promotion.] What I love about my buds is the Ingenuity that went into them especially in regards to being absolutely hands-free I could be talking to my coach and the Adaptive noise allows me to hear everything that's going on without pausing my music and also the incorporation of the Galaxy Ai and Gemini make it absolutely amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great features, but there's better options else we
on July 1, 2025
Posted by: Angel
Expertise:Intermediate
Amazing options with controlling the buds with your voice. That's about it.
My buds came without the different size buds and theyre special clip on ear pieces so you can replace with different options.
Calls do not pick up your voice and when I recorded myself after trying out different solutions online, it would always sound like I was 15ft away. From what I have seen as well is if you try calling to troubleshoot, they do not help at all.
I had these in my pocket while going into work in the rain. I was only outside for 2 min and the next day after not using them at all. The left ear bud stopped working...
My buds came without the different size buds and theyre special clip on ear pieces so you can replace with different options.
Calls do not pick up your voice and when I recorded myself after trying out different solutions online, it would always sound like I was 15ft away. From what I have seen as well is if you try calling to troubleshoot, they do not help at all.
I had these in my pocket while going into work in the rain. I was only outside for 2 min and the next day after not using them at all. The left ear bud stopped working...
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 2, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro. We appreciate your feedback, and it's great to see you’re exploring the voice control features! If you’re experiencing low volume or sound quality with one or both earbuds, there are a few things to consider. It might be worth double-checking the fit, as they need to be seated correctly in your ears. Accumulation of dust or debris can also affect performance, so make sure to keep them clean. Additionally, outdated software can impact audio quality, so ensuring your earbuds are updated is essential. Battery level can also play a role, so keeping your buds charged will help. If your Galaxy Buds have been exposed to rain or other liquids, it’s important to clean and dry them thoroughly to maintain functionality. For more tips on troubleshooting, please check out the link attached. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US