Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Pretty great so far
on June 30, 2025
Posted by: Esteban
[This review was collected as part of a promotion.] They are pretty decent. Prefer the buds 2 pros and little more but so far so good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Dont see any negatives to these buds
on June 30, 2025
Posted by: GalaxyGod
[This review was collected as part of a promotion.] Love these buds and Samsung always has awesome perks and benefits when you stay in their ecosystem
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The audio quality is great.
on June 30, 2025
Posted by: Yuyycn
[This review was collected as part of a promotion.] I use there earbuds for daily use. They've been reliable and nothing to find fault in. The build quality is good and the little light bar is a good gimmick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earphones for Samsung devices
on June 30, 2025
Posted by: Cruisezer
[This review was collected as part of a promotion.] I use my earpods with my laptop, Galaxy S23 Ultra, PC, and Galaxy Tab S7. I like how seamlessly I can connect between device from the buit in AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on June 30, 2025
Posted by: GalaxyAllTheWay
[This review was collected as part of a promotion.] The Buds have features, the noise cancelation the controls as well as great sound. I also like the way it integrates with Samsung AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10/10 Headphones
on June 30, 2025
Posted by: TDribbs
[This review was collected as part of a promotion.] My daily head phones.
I'm been using Samsung products for the past 7 years and these buds are at the top of my list.
Easily the best sounds quality of any of my buds. Really love the level of control I have over them.
The Galaxy AI has a siren section feature that has actually saved me more than once when walking the city.
I'm been using Samsung products for the past 7 years and these buds are at the top of my list.
Easily the best sounds quality of any of my buds. Really love the level of control I have over them.
The Galaxy AI has a siren section feature that has actually saved me more than once when walking the city.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Definitely a first generation of the stem design
on June 30, 2025
Posted by: Princecharmingthemerman
[This review was collected as part of a promotion.] You can definitely tell it's there first time dipping their toes into the stem design. I have three major complaints. 1. The slightest bit of debris causes the microphones and the charging connectors to not work. Which means you're constantly having to clean the stems of the earbuds and the connectors inside the case. That also means that nine times out of 10 I can't use the voice commands. 2. The way the earbuds get placed into the case is in a awkward Direction and some might even say it's backwards. It's definitely not straightforward and intuitive it goes against what you would naturally want to do. Which can mean on your first attempt you don't put them in right or it causes you to drop them because you have to rearrange the way that your butt is. 3. Lastly, I don't know what it is with the wireless charging but just about any case you put on it and it causes the wireless charging do not work.
Value
3
Response from Samsung USBy R&R Team, July 1, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We genuinely appreciate your feedback and appreciate you sharing your experience. For the concerns about debris affecting the microphones and connectors, we recommend cleaning the earbuds and charging case regularly with a soft, dry cloth. This simple maintenance can help enhance performance and ensure a great experience. Regarding the earbud placement in the charging case, we designed it to provide a secure fit, but we understand it may require a little adjustment. Try gently sliding the earbuds in at a slight angle to align with the magnets, which can make it feel a bit more natural. As for the wireless charging, ensuring that you use a compatible case is key, as certain cases might affect functionality. If you ever need assistance or have more questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great sound!
on June 30, 2025
Posted by: Night2008
[This review was collected as part of a promotion.] I like the sound profile and how well integrated with Galaxy AI it is. Iove how it helps me finish task while I'm working on something else.
Value
4
Written by a customer while visiting Samsung US