Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jan B
from NC
Expertise:Expert
Verified Purchase:Yes
These are nice in terms of sound quality and style. The noise cancellation and ambient sound are great. I didn’t give them 5 stars because I often have to shift the buds to get them back comfortable in my ear and to hear the sound most clearly. Even with changing the size, it’s still an issue. I don’t have that issue with a competitor’s buds.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeremy
from Glendale, AZ
Verified Purchase:Yes
Function is the worst.(Noise canceling doesn't work, sounds control makes sharp noise when I touch earbud)Shape is bad.(When I use it just one hour make me ear pain.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R Team, June 30, 2025
Hey Jeremy! Thank you for sharing your thoughts about the Galaxy Buds3 Pro. It’s important to address the concerns you’re experiencing with the noise-cancellation feature and discomfort. To enhance the performance of the Active Noise Cancellation(ANC) and ensure a better fit, make sure to try the different sizes of earbud tips included. Finding the right fit can greatly improve comfort and sound quality. Also, be sure to check out the fit test on the Wearable app. Regarding the high-pitched sounds, this can occur when the sub-microphone is affected while adjusting or touching the area around it. When ANC, Adaptive, or Ambient sound is enabled, the sound captured by that microphone is adjusted, but if it’s covered, unexpected noises may be produced. Hopefully, these tips can help achieve a more enjoyable experience with your Galaxy Buds3 Pro! If you have any further concerns or if this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Good so far
on June 29, 2025
Posted by: Richey
[This review was collected as part of a promotion.] Good sound quality, would like deeper base tones.
I have been using them for several months now.
Noise canceling is good, would like better controls, seem to be sensitive on touch.
Would like to see Galaxy AI added to the controls.
Only negative is fit. I've tried all 3 tips and they still don't fit well. They start to come loose after about 30 mins.
I have been using them for several months now.
Noise canceling is good, would like better controls, seem to be sensitive on touch.
Would like to see Galaxy AI added to the controls.
Only negative is fit. I've tried all 3 tips and they still don't fit well. They start to come loose after about 30 mins.
Value
4
Written by a customer while visiting Samsung US
Posted by: Ray M
from Belleville, MI
Expertise:Intermediate
Verified Purchase:Yes
Great Fit and Sound.....no problems with hearing music/videos/phone. The app is a great way to adjust them to all your needs.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Deyon habersham
from Palm bay Florida
Expertise:Expert
Verified Purchase:Yes
Glad to have a great watch from samsung its been help full
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and features!
on June 30, 2025
Posted by: MinatoNamikaze
[This review was collected as part of a promotion.] i ended up getting the white bud 3 pros and honestlt, ive had trouble taking them out! This is possibly one of the best purchases i have ever made. From the auto translate feature to the adaptive noice cancelling that auto detects voices these things are awesome! When noice cancelling, i truly cannot hear a thing which is both good because of its intended use and bad because, well, people could sneak up on me. My only issue is that the buds are unfindable while in case so find my buds doesnt work and finding them on the locator app is impossible. But not a huge loss as they never leave my side
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome product, can use some improvements.
on June 30, 2025
Posted by: Forthegoods
[This review was collected as part of a promotion.] The galaxy buds pro3 are a great device, they provide me with amazing quality sound and easy usage when It comes to the volume and start/ stop features, the galaxy ai that is accessible with this device is also extremely helpful, however, there has been a few connectivity hiccups here and there, It can definitely use a update or 2 fixing connectivity issues and improve the ability to switch between devices smoothly! Overall the product is next level, i would definitely recommend you try them!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great but could be better
on June 30, 2025
Posted by: Robv19
[This review was collected as part of a promotion.] fix the water/sweat feature, Airpods charge irregardless of sweat or moisture, also battery life
Value
4
Written by a customer while visiting Samsung US