Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
very comfortable and good noise canceling function
on June 28, 2025
Posted by: 3cats1dog
[This review was collected as part of a promotion.] I had all the galaxy buds but this is far best and very comfortable than in ear type. I like it so far and my wife likes too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product could be better (Galaxy Buds3 Pro)
on June 28, 2025
Posted by: Core2TheBone
[This review was collected as part of a promotion.] This product has a great water resistant features!
The battery life is not very good!
And my voice sounds muffled to people who I call/who call me!
The battery life is not very good!
And my voice sounds muffled to people who I call/who call me!
"Galaxy AI"
What We Want Are:
Longer Battery Life.
Completely Waterproof.
Rugged phones (better protection against drops & scratches).
Less pricey devices (we welcome deeply discounted bundles).
Better Battery Life on the Air Buds too & We would Like Wired Earphones back As An Option (too many things to charge up which Costs us in Electricity!).
Longer Battery Life.
Completely Waterproof.
Rugged phones (better protection against drops & scratches).
Less pricey devices (we welcome deeply discounted bundles).
Better Battery Life on the Air Buds too & We would Like Wired Earphones back As An Option (too many things to charge up which Costs us in Electricity!).
Value
3
Response from Samsung USBy R&R Team, June 30, 2025
Thank you so much for sharing your thoughts about the Galaxy Buds3 Pro. We're excited to see that you enjoy the water-resistance of these buds! We truly appreciate your feedback regarding the battery life and voice clarity. To enhance your experience with call quality and battery life, we'll be attaching some troubleshooting links that may help. Your satisfaction is important to us, and we're committed to providing you with the best possible experience. Just a reminder that Samsung offers a 12-month limited warranty for any manufacturer defects, and you can also opt for Samsung Care+ on eligible devices for extended coverage and additional support. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music (Call quality)
https://www.samsung.com/us/support/answer/ANS10001314/ (Reduce battery consumption)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music (Call quality)
https://www.samsung.com/us/support/answer/ANS10001314/ (Reduce battery consumption)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Battery doesn't last 2 hours, not happy
on June 28, 2025
Posted by: Unhappy Samsung customer
Battery doesn't last but 2 hours, can't go more then 20-30 feet from my phone without losing connection. Just very unhappy with purchase
Response from Samsung USBy R&R Team, June 30, 2025
Thanks for taking the time to share your honest review about the Galaxy Buds3 Pro! Your feedback is crucial as we continue to make changes and improvements. To address your concerns about battery life and connectivity, make sure to keep the earbuds and your device within 30 feet of each other, as this distance can vary based on your environment and phone model. If you experience disconnections, check for software updates via the Galaxy Wearable app, a PC, or your TV, and ensure the earbuds are sufficiently charged. The Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, extendable to 30 hours with a fully charged case. To conserve battery life, always store the earbuds in the charging case when not in use, adjust notification settings through the Galaxy Wearable app on your connected phone, and modify settings in the Galaxy Buds app if using iOS. We hope these tips enhance your experience! For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic AI Features
on June 28, 2025
Posted by: dfs3660
[This review was collected as part of a promotion.] Enjoying the awesomeness of the Galaxy Buds 3 Pro...traded in my great Buds Live, and could not be happier with the new Buds... perfectl compliment to my Galaxy S24 Ultra... especially like the translation mode utilizing the Buds 3...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 28, 2025
Posted by: Host833
[This review was collected as part of a promotion.] These earbuds offer a compelling technological experience. While lightweight, the earbud tips require careful fitting for optimal performance and quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, recommend to everyone!
on June 28, 2025
Posted by: MountainG
[This review was collected as part of a promotion.] These earbuds are a lifesaver at work. The galaxy ai features come in clutch most days.
A+ again from Samsung per usual
A+ again from Samsung per usual
Value
5
Written by a customer while visiting Samsung US
Posted by: Eduardo O
Expertise:Intermediate
Verified Purchase:Yes
The sound quality on these are fantastic. I was worried that I'd just be upgrading for just the stem, but these stay on my ears better than the Buds 2 Pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great value during promo
on June 28, 2025
Posted by: Willy112
[This review was collected as part of a promotion.] It's comfortable and easy to use. Like most ear buds, they slide out over time.
Value
4
Written by a customer while visiting Samsung US