Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,986 Reviews)
Rating breakdown 13,986 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
539
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,521)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great noise cancellation, live translation ok
on June 19, 2025
Posted by: Mattchoo
[This review was collected as part of a promotion.] Love the noise cancellation feature while flying but live translation falls short if the phrase is too long.
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Matt! It’s great to see that you appreciate the noise-cancellation feature while flying. For the live translation, updating both your Galaxy Buds3 Pro and the connected device will enhance performance and ensure you’re getting the most out of all their capabilities. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This Buds For You!
on June 20, 2025
Posted by: Kromekanon
[This review was collected as part of a promotion.] The buds are an absolute game changer! I've had every version of the buds since 2019 and these by far are the best. They don't fall out the ear no matter what I'm doing and the galaxy ai assistant respond time is amazing. The noise reduction makes the calls clear without distortion or outside interference and the small form factor looks like I'm some sort of professional as I'm out in about. Samsung shows why they're number one and this is a prime example!
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Hi Kromekanon! Thank you so much for your fantastic review of the Galaxy Buds3 Pro! We’re thrilled to see that, as a long-time user since 2019, you consider these the best yet! It’s great that they stay secure no matter your activity and that you’re enjoying the fast response of the Galaxy AI assistant. We're also glad the noise reduction is enhancing your call experience without distortion. If you have any questions or need assistance, don’t hesitate to reach out to Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is awesome
on June 20, 2025
Posted by: Angelah53
[This review was collected as part of a promotion.] I use these headphone to listen to all kinds of music while I workouts and yard work. The AI is awesome
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Angelah! It’s fantastic to see that you’re enjoying the sound quality while getting things done. As you use your earbuds, keep in mind that once they are set up, you can stream music directly from your phone or tablet. This lets you enjoy your favorite tracks with ease. Just remember to keep your device, apps, and the earbuds' firmware up to date for the best listening experience. If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound but not great connection
on June 20, 2025
Posted by: Narrddog
[This review was collected as part of a promotion.] Great sound it has. Use them for house and yard work along with the gem. But sometimes connection cuts off and can't hear everything
Value
4
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Narrddog! We appreciate your feedback about the sound quality, especially while using them for house and yard work. We understand how frustrating it can be when the connection cuts off. This can sometimes happen due to a poor Bluetooth connection or if the earbuds aren't seated properly in your ears. We recommend checking that they’re securely inserted and ensuring your Bluetooth connection is stable. Additionally, making sure the earbuds’ software is updated to the latest version can help improve performance. If you continue to experience connection concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound
on June 20, 2025
Posted by: Gummy2025
[This review was collected as part of a promotion.] Love the sound. You are able to do google commands and AI responses.
By far best headphones samsung has.
By far best headphones samsung has.
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you so much for your fantastic review of the Galaxy Buds3 Pro! We're more than happy to see that you love the sound quality. It's great that you're enjoying the convenience of Google commands and AI responses. When you set up voice commands in the Galaxy Wearable app, you can easily touch and hold your buds to launch your preferred voice assistant. Whether you choose Bixby or Google Assistant, your buds will seamlessly match the assistant on your connected phone. We're glad to have you as part of the Samsung community, and we hope you continue to enjoy your Galaxy Buds3 Pro! If you have any other feedback or questions, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on June 20, 2025
Posted by: HandsomeDM
[This review was collected as part of a promotion.] Galaxy AI is awesome.
I use my earbuds while I'm working out.
I use my earbuds while I'm working out.
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you so much for your feedback on the Galaxy Buds3 Pro! We’re elated to see that you’re enjoying them. It’s great to know how much you appreciate the adaptive audio and improved noise cancellation. With Galaxy AI, these features tailor the sound to fit your environment, ensuring you get the best experience whether you’re working out or just relaxing. If you ever find yourself in a conversation needing a little translation help, the real-time translation feature is truly a game changer! It’s designed to enhance communication, allowing you to connect with others effortlessly. Your satisfaction means the world to us, and we hope you continue to enjoy all that the Galaxy Buds3 Pro has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelviln
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung buds 3 pro
on June 20, 2025
Posted by: anishani
[This review was collected as part of a promotion.] It is a very good device when you have a Samsung ecosystem. Sound quality is excellent, battery life is good, and AI is well-developed. It is a very good device to use in our daily life spicallywhile traveling.
Value
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro! We're pleased to see that you find the sound quality excellent and appreciate the well-developed Galaxy AI features. It's great to know that they enhance your daily life, especially while traveling. If you ever have any questions or concerns about your Galaxy Buds3 Pro, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
It has a better mic than bose earbuds
on June 20, 2025
Posted by: Pairedwiths24ultra
[This review was collected as part of a promotion.] I own both the white and gray sets of these earbuds, and overall, I'm very impressed. One of the absolute standout features is the microphone quality. These earbuds do an excellent job of canceling out most background noise, making calls clear even in noisy environments. I also own a pair of Bose QC Ultra earbuds, and honestly, the mic quality on these is horrible in comparison to the "Pros."
The battery life is decent, giving me around 4 hours of constant use, which is pretty standard and not too bad for earbuds this size. My only minor gripe is that sometimes the case doesn't charge one of the earbuds, requiring a bit of wiggling to get it to connect properly.
The wearable app is a huge plus, especially the "find my earbuds" feature. Unlike Bose, this app actually shows you a map of their last known location, and the beeping sound is reasonably loud considering how small these earbuds are. It's been a lifesaver more than once! And if you're into a bit of flair, the light-up feature is a cool touch that definitely grabs attention. You can say next track out loud and previous track and it works. I've never really used the galaxy ai with the ear buds other than that.
The battery life is decent, giving me around 4 hours of constant use, which is pretty standard and not too bad for earbuds this size. My only minor gripe is that sometimes the case doesn't charge one of the earbuds, requiring a bit of wiggling to get it to connect properly.
The wearable app is a huge plus, especially the "find my earbuds" feature. Unlike Bose, this app actually shows you a map of their last known location, and the beeping sound is reasonably loud considering how small these earbuds are. It's been a lifesaver more than once! And if you're into a bit of flair, the light-up feature is a cool touch that definitely grabs attention. You can say next track out loud and previous track and it works. I've never really used the galaxy ai with the ear buds other than that.
Value
4
Written by a customer while visiting Samsung US