Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,987 Reviews)
Rating breakdown 13,987 reviews
5 Stars
9,570
4 Stars
2,289
3 Stars
984
2 Stars
540
1 Star
604
77%of customers recommend this product.
(
3,499 out of
4,522)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
The Samsung ear buds have interference when on a
on June 16, 2025
Posted by: 72951rm
[This review was collected as part of a promotion.] When on a phone call it is not clear it will backfeed I would rather have a wired up device I want to know about the dangers and risk of brain damage of using Samsung wireless sevices
Value
2
Response from Samsung USBy R&R Team, June 16, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We truly appreciate your feedback, as it helps us understand our users' experiences better. We want to make sure that you're having the best possible experience with your Galaxy Buds3 Pro, so we’d love to gather some additional information about your concerns. Please reach out to us at Samsung Support, and we’ll be more than happy to assist you further. Your satisfaction is our priority, and we look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent sound quality , durable
on June 16, 2025
Posted by: Albe7300
[This review was collected as part of a promotion.] Excellent surround sound , noise reduction when playing , watching movies , videos among others , perfect Galaxi AI .
Value
5
Response from Samsung USBy R&R Team, June 16, 2025
We appreciate your feedback on the Galaxy Buds3 Pro, Albe. Your feedback is invaluable to us. We love to see that you're enjoying the excellent 360 sound quality and ANC feature. It's great to see that you use them to watch movies and videos and that the Galaxy AI has been perfect for you. We hope you continue to enjoy your experience with your buds. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound!
on June 16, 2025
Posted by: Galaxypro
[This review was collected as part of a promotion.] These Galaxy Buds sound are better than the pro2...the only complaint is can be easy to fall out of your ears sometimes over the pro2. The Galaxy AI with the live language translation works very well!
Value
5
Response from Samsung USBy R&R Team, June 16, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro! It's great to know that you see the immense improvements that we've made with this new iteration, especially with features like Live translation. We also see that you may be having some challenges keeping your buds in place while wearing them. We encourage you to check out the link attached for options to help you get the best fit. If you need any further assistance or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Dong Won
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
The noise cancelling is very good, but not as good as I expected.
Value
5
Response from Samsung USBy R&R Team, June 16, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Dong! We're glad to see that you found the noise cancellation effective. If you're looking to enhance that experience, we recommend trying out different earbud tips to find the best fit. A proper seal can significantly improve the active noise cancellation. Also, make sure both your Buds and the connected device are updated to the latest software version, as this can also enhance performance. We hope these tips enhance your experience with the ANC feature. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Bud Features
on June 16, 2025
Posted by: CANIT79
[This review was collected as part of a promotion.] I gotta say, I'm quite impressed. I appreciate the long hours and how well it connects. Not to mention, the Galaxy AI is quite nice! The way how the noise canceling feature is effective and that using the translation feature is very responsive and quick!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refresh design, touch and pinch control, AI transl
on June 16, 2025
Posted by: Neso2502
[This review was collected as part of a promotion.] What I love, Active Noise Cancellation (ANC): This is pure magic. It really isolates you from the outside world. On the bus, at the office, or simply when I want some peace, I turn on ANC and goodbye to the noise! It's super effective.
When we talk about AI in the Buds Pro, it's not about them having a "brain" like a voice assistant (although they integrate with them), but rather how they use intelligent algorithms to optimize various functions.
Sound quality For my taste, the sound is spectacular. The bass is deep without being exaggerated, and the treble is clear.
If you're looking for wireless earbuds with excellent sound quality, top noise cancellation, and everyday comfort, the Samsung Buds Pro are a great choice.
The AI in the Samsung Buds Pro isn't a feature you turn on or off with a button; it's a layer of intelligence that operates in the background, making noise cancellation more effective, ambient sound more natural, your calls clearer, and the overall experience more seamless and intuitive. It's what allows the Buds Pro to "understand" your surroundings and needs to optimize their performance
When we talk about AI in the Buds Pro, it's not about them having a "brain" like a voice assistant (although they integrate with them), but rather how they use intelligent algorithms to optimize various functions.
Sound quality For my taste, the sound is spectacular. The bass is deep without being exaggerated, and the treble is clear.
If you're looking for wireless earbuds with excellent sound quality, top noise cancellation, and everyday comfort, the Samsung Buds Pro are a great choice.
The AI in the Samsung Buds Pro isn't a feature you turn on or off with a button; it's a layer of intelligence that operates in the background, making noise cancellation more effective, ambient sound more natural, your calls clearer, and the overall experience more seamless and intuitive. It's what allows the Buds Pro to "understand" your surroundings and needs to optimize their performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving these buds
on June 16, 2025
Posted by: Flee20
[This review was collected as part of a promotion.] These are my first pair of wireless ear phones and I love them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound, touchy fit
on June 16, 2025
Posted by: bighopessmallears
[This review was collected as part of a promotion.] I wanted to like these as I was looking for a new pair of headphones to replace my again Buds Live. The sound was really good and the ANC worked great but I just could not get the fit to work out for me.
Tried all sizes and while some felt really good and comfortable they would slip out of my ear while moving or talking. I have no doubt's that if they stayed in my ear theyd be great. Obviously fit is varies wildly between people so take that negative with a grain of salt.
Value
3
Response from Samsung USBy R&R Team, June 17, 2025
Thanks so much for sharing your experience with the Galaxy Buds3 Pro. We’re elated to see you enjoyed the sound quality and the active noise cancellation. Those features truly enhance the listening experience! We completely understand how frustrating it can be to find the right fit. It’s great that you’ve already tried the different ear tips that come with the Buds, but sometimes a little extra guidance can help. If you’d like, check out the link provided for some additional tips on achieving the best fit. Finding that perfect seal can really make all the difference! If you have any more questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US